Sunnybrook Leadership Institute 2016 - 2019 Catalogue
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
DEVELOPING POSITIVE ASSERTIVENESS<br />
Related Workshops:<br />
• Conflict: Understanding Your Style<br />
• Crucial Conversations<br />
Duration: 3 Hours<br />
Available: <strong>2016</strong>/17 and onward<br />
Pre-requisite: None<br />
For: All Staff<br />
Description<br />
Depending on the situation, a person may not speak up when it would be good to do so. Conversely, a person may speak<br />
too forcefully, expressing opinions and ideas in a way that dominates a conversation and overpowers what others may<br />
want. Neither approach is considered to be communicating with positive assertiveness. In this workshop, you will explore<br />
and practice assertive communication techniques using planned scenarios and real-life situations.<br />
EMOTIONAL INTELLIGENCE (EI)<br />
Duration: 4 Hours<br />
Pre-requisite: Crucial Conversations<br />
Available: <strong>2016</strong>/17 and onward For: All Staff<br />
Related Workshops:<br />
• Applied Emotional Intelligence in<br />
Healthcare<br />
• Emotional Quotient Inventory<br />
(EQi) for Leaders<br />
Description<br />
Emotional Intelligence (EI) refers to the capacity for recognizing our own feelings and those of others, and regulating our<br />
emotional expression to maintain healthy relationships. Research shows that high EI is a significant factor in leadership and<br />
professional success and that it can be learned. Through discussion and cases, you will have the opportunity to apply EI<br />
concepts and competencies to better understand how to integrate them in your daily interactions at work.<br />
HEALTH LITERACY: AN INTRODUCTION<br />
Duration: 1 Hour<br />
Pre-requisite: None<br />
Available: <strong>2016</strong>/17 and onward For: All Staff<br />
Related Workshops:<br />
• Health Literacy: Applying Universal<br />
Precautions to Teaching Patients<br />
and Families<br />
• Health Literacy: Teach Back<br />
Description<br />
Health Literacy is the ability to access, understand, evaluate, communicate and apply information to promote, maintain and<br />
improve health across the life course. People working in healthcare settings can teach more effectively if they understand<br />
health literacy and the universal precautions to lessen the effects of low health literacy. This workshop will provide you with<br />
an overview of health literacy in Canada, the factors that contribute to low health literacy and the universal precautions for<br />
low health literacy.<br />
16<br />
<strong>Sunnybrook</strong> <strong>Leadership</strong> <strong>Institute</strong> Workshops: All Staff
Change language