Sunnybrook Leadership Institute 2016 - 2019 Catalogue
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CRUCIAL CONVERSATIONS APPLIED<br />
Duration: 3 Hours<br />
Pre-requisite: Crucial Conversations<br />
Available: <strong>2016</strong>/17 and onward For: All Staff<br />
Related Workshops:<br />
• Conflict: Understanding Your Style<br />
• Developing Positive Assertiveness<br />
• Understanding and Resolving<br />
Conflict<br />
Description<br />
Building on the Crucial Conversations workshop, you will apply the skills acquired in Crucial Conversations to day-to-day<br />
situations. In this workshop, you will identify the appropriate skills needed to address specific circumstances as presented in<br />
scenarios based on real-life conversation challenges. This practice will increase your competence and confidence, enabling<br />
you to have accurate, respectful and safe conversations back at work.<br />
CULTURAL INTELLIGENCE<br />
Related Workshop: None<br />
Duration: 4 Hours<br />
Available: <strong>2016</strong>/17 and onward<br />
Pre-requisite: None<br />
For: All Staff<br />
Description<br />
Culture encompasses differences in ethnicity, age, education, experience, religion, and all other facets of what makes us<br />
who we are. In an increasingly diverse healthcare environment, understanding your own personal world view and how it<br />
may differ from others helps you to better understand and communicate your expectations. In this workshop, you will<br />
explore the importance of identifying and testing your assumptions as a means for developing and nourishing productive<br />
relationships.<br />
<strong>Sunnybrook</strong> <strong>Leadership</strong> <strong>Institute</strong> Workshops: All Staff<br />
15
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