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in the 21st Century

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234 Kenya’s F<strong>in</strong>ancial Transformation <strong>in</strong> <strong>the</strong> <strong>21st</strong> <strong>Century</strong><br />

Respondent 42<br />

A 31 year-old male from <strong>the</strong> La<strong>in</strong>i Saba area of Nairobi, Respondent 42 has<br />

three formal bank accounts with transactions and sav<strong>in</strong>gs functionality and<br />

uses both formal bank<strong>in</strong>g (monthly) and mobile money (weekly) regularly.<br />

Respondent 42 does not have any lend<strong>in</strong>g or <strong>in</strong>surance products, and does<br />

not engage <strong>in</strong> <strong>in</strong>formal f<strong>in</strong>ancial services. No s<strong>in</strong>gle constra<strong>in</strong>t stands out for<br />

this respondent, although <strong>the</strong> numeracy score is low.<br />

7<br />

F<strong>in</strong>ancial Inclusion Profile<br />

Respondent 42 − Highly Formal and Mobile<br />

6<br />

No. of Products<br />

5<br />

4<br />

3<br />

Daily<br />

Weekly<br />

Frequency of Usage<br />

Aspirational L<strong>in</strong>e<br />

of Inclusion<br />

2<br />

1<br />

Monthly<br />

Once/twice yearly<br />

Irregularly<br />

0<br />

# formal # <strong>in</strong>formal # sav<strong>in</strong>g # <strong>in</strong>surance # transaction # lend<strong>in</strong>g Mobile<br />

F<strong>in</strong>ancial Constra<strong>in</strong>ts Profile: Respondent 42<br />

Natural Log of Ratio (high=good)<br />

Time to bank/agent (low=good)<br />

0 1 2 3 4 5 6 7<br />

Ratio: Gross Income to<br />

Bank<strong>in</strong>g Cost(ln)<br />

0 1 2 3 4<br />

Time to Bank<br />

Branch/Agent<br />

Score out of 2 <strong>in</strong> basic test (high=good)<br />

Cost category (low=good)<br />

0 1 2 3 4 5 6 7<br />

0 1 2<br />

Numeracy<br />

Score<br />

Cost to Reach Bank<br />

Branch/Agent<br />

Familarity with f<strong>in</strong>ancial terms (high=good)<br />

0 2 4 6 8 10 12 14<br />

F<strong>in</strong>ancial Sector<br />

Knowledge Score

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