Ratcliffe-College-Key-Stage-3-Handbook-2016-2017

Accessing E-mails from Home
1. Open your internet browser and type in the following:
http://ratcliffe-college.co.uk/students/
2. You will then be asked to enter your username and password. Your
username and password are the same as you use at school. However, the
username should be typed in as ratcliffe\username
Accessing your Work from Home
1. Open your internet browser and type in the following:
https://folders.ratcliffe.leics.sch.uk/Login?ReturnUrl=%2f
2. You will then be asked to enter your username and password. You simply
have to enter the username and password that you use at school.
It is a good idea to save the above addresses in your ‘favourites’ folder.
Common problems
1. Your password is not accepted.
From time to time the school network may require you to change your
password. This can only be done within school, and until you change your
password, you will not be able to access the network from home.
2. You get an error message
You must enter the addresses exactly as shown above. Note that they do
not include ‘www.’
3. You lose the file you have been working on.
When working on files in your school documents, you should copy them to
your computer at home first. When you have finished working, you can
then copy the files back to the school network.
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