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Meeting everyday needs of people everywhere - Unilever

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29 <strong>Unilever</strong> Annual Report on Form 20-F 1999 Report <strong>of</strong> the Directors<br />

Performance review by region and category – 1998<br />

North America<br />

Fl. million 1998 1998 1997 Change<br />

at current at constant at constant<br />

Continuing business rates rates rates<br />

Turnover 18 552 18 287 17 944 2%<br />

Operating pr<strong>of</strong>it 2 077 2 041 911 124%<br />

Operating pr<strong>of</strong>it before exceptional items 1 991 1 955 1 719 14%<br />

Exceptional items (net) 86 86 (808)<br />

Operating margin 11.2% 11.2% 5.1%<br />

Operating margin before exceptional items 10.7% 10.7% 9.6%<br />

Our business continued to benefit from high consumer<br />

confidence arising from the strength <strong>of</strong> the United States<br />

economy. Underlying volume growth was 3% and<br />

operating pr<strong>of</strong>its rose by 14%, after increased investment<br />

in marketing. In Foods, underlying volume growth was<br />

5%; Home & Personal Care recorded a 2% growth in<br />

volumes, with mass market gains balancing lower sales <strong>of</strong><br />

prestige products. Our overall margins improved by over<br />

1% <strong>of</strong> turnover, mainly due to reduction in non-core<br />

brands and savings from restructuring.<br />

Our home care business, with a slight increase in sales,<br />

saw good progress in operating pr<strong>of</strong>its, which continued<br />

to benefit from past restructuring. In personal care, we<br />

had notable growth in hair care, deodorants, mass skin<br />

products and personal wash. Our prestige business<br />

recorded lower pr<strong>of</strong>its in North America. Calvin Klein<br />

fragrance sales fell, although demand for the new<br />

Contradiction range did compensate in part for lower<br />

sales <strong>of</strong> cK be and cK one. Elizabeth Arden made progress<br />

with the launch <strong>of</strong> Splendor and the favourable<br />

performance <strong>of</strong> White Diamonds, and returned to pr<strong>of</strong>it,<br />

although still not at acceptable levels.<br />

During the year, we completed the merger <strong>of</strong> Thomas J.<br />

Lipton and Van den Bergh Foods to form our new Lipton<br />

food businesses. Exceptional items in 1998 reflect pr<strong>of</strong>its<br />

on minor business disposals: the significant charge d u r i n g<br />

the previous year related to the merger <strong>of</strong> the Home &<br />

Personal Care businesses, completed in 1999.<br />

Africa and Middle East<br />

Fl. million 1998 1998 1997 Change<br />

at current at constant at constant<br />

Continuing business rates rates rates<br />

Turnover 4 911 5 276 4 773 11%<br />

Operating pr<strong>of</strong>it 490 551 444 24%<br />

Operating pr<strong>of</strong>it before exceptional items 493 554 454 22%<br />

Exceptional items (net) (3) (3) (10)<br />

Operating margin 10.0% 10.4% 9.3%<br />

Operating margin before exceptional items 10.0% 10.5% 9.5%<br />

Our businesses in this region made good progress in<br />

operating pr<strong>of</strong>its and margins. Underlying volumes grew<br />

by 7%. We achieved these strong results in an increasingly<br />

competitive market and against a tough economic and<br />

political background.<br />

In South Africa, our pr<strong>of</strong>its and margins advanced<br />

strongly, due to an improved mix <strong>of</strong> products and good<br />

cost control. Home care results were particularly good.<br />

Operations in Côte d’Ivoire again did well, benefiting from<br />

favourable economic conditions. There were encouraging<br />

signs <strong>of</strong> recovery in our Kenyan business, and in Nigeria<br />

we made good progress in stabilising the business and<br />

implementing a restructuring programme. Despite no GDP<br />

growth in the Middle East, our businesses in Saudi Arabia<br />

and the Gulf increased underlying volumes, and improved<br />

pr<strong>of</strong>its and margins. Egypt did particularly well in tea and<br />

personal care. Our tea and oil palm estates made a useful<br />

contribution to the region’s results, mainly reflecting world<br />

commodity prices. We bought an oil palm estate in Ghana<br />

to support our core business there.

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