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Meeting everyday needs of people everywhere - Unilever

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Operating review<br />

People<br />

year end in thousands 95 96 97 98 99<br />

Europe 102 101 84 82 76<br />

North America 27 31 23 23 22<br />

Africa &Middle East 72 64 58 57 48<br />

Asia &Pacific 76 78 74 72 71<br />

Latin America 30 30 30 31 29<br />

Included in the table above are 50 000 <strong>people</strong> employed<br />

in our plantations businesses worldwide. The average<br />

number <strong>of</strong> employees during the year is shown in note 3<br />

on page 72.<br />

A brand manager at Elida Fabergé UK was one <strong>of</strong> 400<br />

graduate recruits from all over the world who went out to<br />

meet consumers in their own homes. Such training aims<br />

to bring our employees even closer to consumers and<br />

provide insights that will help us build powerful, relevant<br />

brands and channels.<br />

The initiative is part <strong>of</strong> <strong>Unilever</strong>’s Foundation programme,<br />

co-ordinated by our Marketing Academy, which was<br />

established in 1999 to further develop the skills <strong>of</strong> our<br />

marketers and to foster a spirit <strong>of</strong> enterprise. Similar<br />

academies are at work in other parts <strong>of</strong> our business.<br />

In 1999 we also introduced career ‘road maps’ for<br />

young managers. These help <strong>people</strong> to plan, and take<br />

more control <strong>of</strong>, their career development. They assist<br />

individuals to build experience and expertise in a logical<br />

sequence.<br />

Growth is driven by leaders with certain characteristics,<br />

such as the relentless passion for winning. To assess<br />

and improve individual strengths, we have developed a<br />

‘Leadership Pr<strong>of</strong>ile for Accelerated Growth’ for our senior<br />

managers. To help them reach peak potential, they have<br />

been given their own personal development coaches and<br />

are being challenged to set themselves tougher targets<br />

directly linked to delivering superior performance.<br />

To position the business behind our strategy for growth,<br />

in 2000 we will be making changes to the organisation<br />

and to the way we reward <strong>people</strong>. These changes<br />

will reinforce 1999 initiatives that aligned reward<br />

more closely to both Company performance and to<br />

developing the capability <strong>of</strong> the organisation to sustain<br />

strong growth.<br />

The initiatives announced in February 2000 to accelerate<br />

top line growth and margin improvement are likely to lead<br />

to a reduction <strong>of</strong> around 25 000 jobs over the next five<br />

years. These are necessary for the long-term health <strong>of</strong> the<br />

Company; we will, however, take the utmost care to<br />

implement these changes in close consultation to<br />

minimise the personal impact.<br />

Related party transactions<br />

Transactions with related parties are conducted in<br />

accordance with the pricing policies described on<br />

page 65 and consist primarily <strong>of</strong> sales to joint<br />

ventures.The amounts involved are not material<br />

to the turnover or pr<strong>of</strong>its <strong>of</strong> the Group.<br />

Intellectual property<br />

We have a number <strong>of</strong> patents, and we conduct some<br />

<strong>of</strong> our operations under licences which are based on<br />

patents or trademarks owned or controlled by others.<br />

We are not dependent on any one patent or group <strong>of</strong><br />

patents. We protect our brands and technology in every<br />

available way.<br />

Description <strong>of</strong> our properties<br />

We have interests in properties in most <strong>of</strong> the countries<br />

where there are <strong>Unilever</strong> operations. We use our<br />

properties predominantly to house production and<br />

distribution activities, rather than for resale. For the list<br />

<strong>of</strong> principal group companies and fixed investments as<br />

at 31 December 1999, see pages 108 to 110.<br />

We own properties and operate throughout the world,<br />

so we are subject to the changing laws and regulations<br />

<strong>of</strong> various countries. Future changes in these laws could<br />

affect our property ownership, currency control, taxation<br />

and trade regulation, and could also restrict our ability<br />

to pay dividends or repay capital.<br />

Legal proceedings<br />

We are not involved in any legal proceedings and<br />

do not have any obligations under environmental<br />

legislation which we expect to lead to a material loss.<br />

None <strong>of</strong> our directors or <strong>of</strong>ficers are involved, in any<br />

way, in any material legal proceedings against us.

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