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Leadership & Management<br />
79<br />
Whistling in the wind…<br />
The country owes a great debt to whistle-blowers but for a<br />
company, a revelation can be a corporate earthquake.<br />
BY ITA GIBNEY<br />
Psychologists have a saying that<br />
“you are only as sick as your<br />
secrets” and psychotherapy<br />
has taken off as people deal with<br />
their issues through counselling,<br />
confessional memoirs, forgiveness<br />
and going public. Even the most<br />
admired and healthy-looking<br />
individuals (Bruce Springsteen, for<br />
example) are surprising us by telling<br />
us about their vulnerabilities. But<br />
that’s therapeutic, inspiring and part<br />
of the recovery process. It usually<br />
happens when the person is able and<br />
ready to face particular issues or<br />
problems.<br />
But consider this: if someone else<br />
– someone within the family, for<br />
example – were to ‘out’ your secret or<br />
your wrongdoing without warning,<br />
how could you then deal with it and<br />
the trauma that would inevitably<br />
arise?<br />
The corporate analogy is whistleblowing.<br />
In any game, it is up to the<br />
referee to blow the whistle. Can you<br />
imagine if a player on the Mayo team<br />
had one of their own team blowing<br />
the whistle when he saw a foul by<br />
his teammate? It would upend the<br />
game. In corporate entities, the act<br />
of whistle-blowing runs completely<br />
counter to how organisations work –<br />
be it a bank, church, police force, or<br />
political party. They are all systems<br />
where, when something goes wrong,<br />
the default dynamic is to close ranks<br />
and defend the side.<br />
Whistle-blowing turns such<br />
systems on their heads. It blows the<br />
lid off the game, the organisation, its<br />
leader and its entire structure and<br />
culture.<br />
Exposed and alone<br />
Maybe we have reached this stage<br />
in corporate Ireland because the<br />
various referees have been seen to be<br />
silent and blind. The public attitude<br />
is therefore akin to “fair dues to<br />
the whistle-blower”, recognising<br />
the courage it takes to act outside<br />
the system but also ignoring the<br />
isolation, scapegoating, character<br />
assassination, criminal investigation<br />
and future unemployability he or she<br />
may have to endure. Even the real<br />
referee will likely not befriend the<br />
guy who blew the whistle.<br />
Cheering on the whistle-blower is<br />
fine, and the media and politicians<br />
do so given the feast of information<br />
he or she can provide. Giving<br />
legal protection in the form of<br />
protected disclosures is progress,<br />
but being exposed and alone as<br />
the corporate ‘snitch’ when the<br />
earthquake happens can be a lonely<br />
and dangerous place to be – as<br />
history shows. Ireland is too small a<br />
country to have a witness protection<br />
programme, but maybe we could<br />
look at the citizen enforcement<br />
action provisions in the US. Whistleblowers<br />
risk retaliation if they<br />
challenge abuse of power or any<br />
other misconduct that betrays the<br />
public trust, and numerous studies<br />
have confirmed this. To ensure the<br />
effectiveness of a disclosure, the<br />
US False Claims Act enfranchises<br />
whistle-blowers to file suits in court<br />
against illegality exposed by their<br />
Giving legal protection in the form of<br />
protected disclosures is progress, but being exposed<br />
and alone as the corporate ‘snitch’ when the<br />
earthquake happens can be a lonely and dangerous<br />
place to be – as history shows.<br />
disclosures. These types of suits<br />
are known as “qui tam” actions in a<br />
reference to the Latin phrase “he who<br />
sues on behalf of himself as well as<br />
the king”. These statutes can provide<br />
both litigation costs and a portion of<br />
money recovered for the government<br />
to the citizen whistle-blower. It is<br />
the nation’s most effective whistleblower<br />
law in history for the<br />
difference it has made, increasing<br />
civil fraud recoveries in government<br />
contracts from $27 million annually<br />
in 1985 to over $1 billion annually<br />
since 2000.<br />
Cases in point<br />
Aside from the WikiLeaks initiatives<br />
and alleged hacking that impacted<br />
on the most recent US election,<br />
consider the most controversial<br />
www.accountancyireland.ie