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The Star: November 30, 2017

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<strong>The</strong> <strong>Star</strong> Latest Christchurch news at www.star.kiwi<br />

Thursday <strong>November</strong> <strong>30</strong> <strong>2017</strong> 15<br />

Viewpoint<br />

Helping settle ‘complex’<br />

quake insurance claims<br />

AS A new minister,<br />

one of the biggest<br />

priorities for me<br />

has been getting<br />

faster resolution<br />

for people still<br />

dealing with EQC and<br />

insurance issues, nearly seven<br />

years after the earthquakes.<br />

For many of the people still<br />

in this position here in Christchurch,<br />

part of the problem is<br />

that they have complex or difficult<br />

claims. For those stuck in<br />

this situation, it feels like they<br />

are trapped in limbo. My priority<br />

is making sure these people can<br />

move on with their lives.<br />

Part of that is making sure the<br />

right support is available to help<br />

them navigate what can be very<br />

overwhelming and complex issues.<br />

This is where the Residential<br />

Advisory Service has been an<br />

absolute godsend for people over<br />

the last few years. <strong>The</strong> service<br />

helps people navigate their claims<br />

and gives people support and a<br />

bit of case management to get<br />

people through.<br />

Since the earthquake, more<br />

than 4500 people have had their<br />

claims resolved by the RAS. Yet<br />

under the previous Government,<br />

this service had been due to close<br />

in December due to a lack of<br />

funding.<br />

That’s not something our new<br />

Government wants to see. We<br />

know how important this service<br />

is, and we know that we can’t<br />

walk away from people while they<br />

are still struggling.<br />

When I was in Kaikoura recently<br />

for the one-year anniversary, I<br />

met with people who were using<br />

the service. I heard how much of<br />

an important lifeline it was. One<br />

woman told me she had been at<br />

the absolute end of her rope until<br />

she started working with RAS.<br />

She talked about how staff there<br />

went above and beyond to help<br />

her. That’s the approach our Government<br />

wants to see continue.<br />

That’s why we’ve announced<br />

we will be extending the RAS<br />

service until at least the middle of<br />

next year. With new funding, the<br />

service will be able to continue to<br />

help the people who need it and<br />

ensure people are getting access<br />

to justice and a way to get their<br />

claims sorted and get on with<br />

their lives.<br />

•Megan Woods is the Minister<br />

of Greater Christchurch<br />

Regeneration<br />

Seventy years on from<br />

the Ballantynes fire,<br />

survivors Lois Wheeler and<br />

Marion Hooykaas had an<br />

uncanny reunion<br />

Donna Dawber – Lois<br />

Wheeler was my mum’s friend<br />

in Richmond RIP Vera Gibson.<br />

Angel At Large – My mum<br />

was in the Ballantynes fire.<br />

She was 19. She saw so many<br />

of her friends burn to death.<br />

<strong>The</strong>y locked the fire escapes and<br />

wouldn’t let the girls in accounting<br />

leave their posts. So many<br />

unnecessary deaths. Her sister<br />

worked in Beaths across the<br />

road and watched too.<br />

Richard Carrigan – Great<br />

read. Mr and Mrs Wheeler were<br />

friends of mum and dad growing<br />

up. Major bit of Christchurch<br />

history as well.<br />

Jan Greig – I have the newspaper<br />

of that terrible day.<br />

SURVIVORS: Lois Wheeler, 92, and Marion Hooykaas, 87, both<br />

escaped the Ballantynes fire on <strong>November</strong> 18, 1947, although<br />

they did not meet until years later. PHOTO: MARTIN HUNTER<br />

Helen Cox – Such a terrible<br />

tragedy but how lovely these<br />

ladies have met.<br />

Diane Rangi – I was threeyears-old<br />

when it happened.<br />

We lived in Spreydon. I can<br />

remember it still.<br />

Robyn Rodgers – I believe<br />

my aunty was working as a<br />

seamstress in Ballantynes, she<br />

was probably their senior back<br />

in those days.<br />

Judy Bagnall – My mum<br />

worked upstairs in Beaths across<br />

the road and witnessed the<br />

fire. <strong>The</strong>y were evacuated too.<br />

Think windows at Beaths were<br />

breaking with the heat.<br />

•Mayor’s column and more<br />

readers’ views, page 16<br />

53 Jaguar XK120 Drop Head<br />

67 Holden Premier HR 186<br />

71 Mercedes 280SE Restored<br />

84 Chev Silverado D/Cab Pick Up<br />

Christchurch Online<br />

Classic Car<br />

Auction<br />

Concludes Friday December 1st<br />

From 7.00pm<br />

Great variety of Classics located at<br />

Turners Cars Christchurch.<br />

1 Detroit Place, Addington<br />

Phone Ian on 021 339-512<br />

Total of approximately 20 classics<br />

included in this auction.<br />

For a full line-up of classics with details & photos<br />

together with bidding facility see:<br />

www.turners.co.nz/classic<br />

69 Sunbeam Imp restored<br />

02 Nissan 200SX Spec R, manual turbo<br />

69 Holden Kingswood 86 auto<br />

74 Mercedes 280E twin cam NZ new<br />

81 Toyota Crown extremely original<br />

01 Holden Commodore SS V8 Ute

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