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Hawkeye Business & Community Education Catalog

Continuing Education, professional development, CEUs and short term career programs.

Business & Professional Development Negotiation: Get What You Want : Negotiation is a key skill for success in business and everyday life. Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what’s essential. Having the skills to help others get what they want will improve relationships and increase your odds of success in the future. Work with a pro to learn how to plan, implement and win in the bargaining process. Save time, grow your business network and gain confidence when dealing with even the shrewdest of dealmakers. Invest in these skills now and reap a lifetime of rewards. $195 | 34958 May 7 – Jun 1 Online / Harpine $195 | 34959 Jul 2 – Jul 27 Online / Harpine Online Advertising : Get the keys to making online advertising work for you and your organization. See how pay-per-click advertising with Google AdWords works. Find out how to test low-budget AdWords campaigns. Learn how you can target local audiences. Then discover Facebook advertising and how you can determine the demographics and even numbers of people you want to reach. No experience necessary, but if you are at an advanced level, your instructor is an online ad expert and can answer your toughest questions as well. $195 | 34968 Jun 4 – Jun 29 Online / Hurrell $195 | 34969 Aug 6 – Aug 31 Online / Hurrell Podcasting : Businesses are turning to podcasting to grow their brand and connect with customers. People with a niche hobby are turning podcasts into a business. Podcasting is experiencing a rebirth as mobile devices are everywhere. The intimate nature of the audio medium allows potential clients to get to know who you are and determine if you are the kind of company with which they want to do business. Learn how to take your business or hobby and turn it into a podcast. This step-by-step class will take you from start to finish and cover the required elements needed to get your show online. Come to class with your idea and end with your show online for all to hear. $245 | 34979 Jun 4 – Jun 29 Online / Kart Stress Management : Stress isn’t the enemy. It is our perceptions of stress that amp our anxiety and use up all our steam. Events happen every day. How we interpret those events can set the stage for how we feel and how we react to others. Reducing stress is as easy as understanding what stress is, understanding what stress is to you, and using that knowledge to restructure your thoughts. Turn stress into a stepping stone, not a stumbling block! $145 | 34920 Jun 4 – Jun 29 Online / Brown $145 | 34921 Aug 6 – Aug 31 Online / Brown The Do’s & Don’ts of Managing Up [NEW!] Managing up is a hot topic; however what we’re seeing and hearing in our workplaces may not always be a best practice. When managing up is done right, it brings value and creates opportunities to achieve success. When done incorrectly, one can find themselves in corporate quicksand. Learn the truths and fallacies of managing up so you can learn how to execute this human relations phenomenon with integrity and positive results. Gain clarity of what effective managing up is and what it looks like in your company or organization. Learn how managing up can help you gain a better level of satisfaction and engagement in your current role and how it can also advance your career. Be exposed to the do’s and don’ts of managing up effectively and removing the brown-nosing stereotype with mutually beneficial tactics and strategies to help you and your boss. Uncover six steps to effectively manage up and showcase your strengths while exceeding your current role’s expectations at your workplace. $75 | 32872 May 17 Th 8:30am–11am / 1 session Salz Main Campus - Buchanan Hall Using Personality Profiles for Better Work Performance : Understanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships. Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don’t share your same style. Course fee includes your own DiSC Behavioral Personality Profile assessment and review. $295 | 34960 Jun 4 – Jun 29 Online / Klauss $295 | 34961 Aug 6 – Aug 31 Online / Klauss Communication & Writing Business Writing : Take away the key practices you need to develop and hone your business writing communication effectively and successfully. Get the best practices for crafting effective, professional business documents. Find out how to avoid grammatical pitfalls. Acquire business writing principles that will be good for years to come. $195 | 34984 Jun 4 – Jun 29 Online / Felix Powerful Presentations & Effective Speaking Techniques : Bridget Brady is a speaker, trainer, author and entrepreneur. She has trained thousands of people to improve their voice, presentations, sales and over-all business success. Bridget also facilitates corporate training, and helps high level executives speak and present more effectively. Bridget has been a popular guest speaker on various internet/radio shows and live events, and most recently shared the stage with legendary speaker, Les Brown. $195 | 34868 Jun 4 – Jun 29 Online / Brady 26 | Hawkeye Business & Community Education | May – Aug 2018 | www.hawkeyecollege.edu/ce | 319-296-4290

Management & Leadership Dealing with Difficult People in the Workplace : Dealing with difficult personalities and broaching challenging subjects is a workplace necessity and takes skill, tact, and confidence. Gain skills to be an effective team member and leader in the workplace by taking control of the conversation, managing your reactions, and navigating problematic interactions with ease. These skills will guide you to find your voice and communicate effectively in workplace interactions, making day-to-day interactions run smoothly. $245 | 35037 Jun 4 – Jun 29 Online / Webster Developing Your Leadership Skills : Especially for future and emerging leaders in Gen Y, come discover the key concepts of being a leader and the best strategies for developing your leadership skills and influence. Learn the unspoken secrets that leaders know and the strategies they employ/exhibit in for influencing others. Leadership skills are acquired and learned. The action takes place in attending meetings, running meetings, interacting with others 1:1, and employing successful techniques to convince and influence others. You can become a leader if you know the do’s and don’ts; what to say, what not to say; what to do, what not to do. $145 | 34901 May 7 – Jun 1 Online / Draves $145 | 34902 Jul 2 – Jul 27 Online / Draves Leadership Principles : Especially for Gen Y (born 1980-1999), the course serves as the first of three in a series addressing the development of Generation Y leadership. Find out what it takes to become an effective leader. Discover your style of leadership. Discuss task completion, building relationships with your subordinates, becoming socially perceptive to changes in the workplace, utilizing your emotions in a positive and effective manner, and addressing challenging goals. Finally, the course offers the opportunity to perform a case study analysis of workplace conflicts that require effective leadership, allowing you to apply your unique leadership characteristics revealed through completing the class. $145 | 34900 Jun 4 – Jun 29 Online / Yates Management Boot Camp : Enhance your management skills through this course for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included). By the end of the course we will have you managing like a pro - quickly and with confidence. Optional: 1.0 graduate credit from University of South Dakota is available for $40 per credit, paid separately. $295 | 34916 Jun 4 – Jun 29 Online / Klauss Managing Generations in the Workplace : Get an understanding of managing workers in different generations in the workplace. Discover what motivates each generation at work, what incentives they respond to, and what messages they value. Generations X and Y are significantly different than the Boomer generation. Each generation has different expectations and styles of work in the workplace. Come explore the characteristics of the different generations in the workplace. Discover the current motivations of Boomers, Gen Xers and Gen Yers and what messages they value. Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers, and Gen Yers in the workplace. Optional: 1.0 graduate credit from University of South Dakota is available for $40 per credit, paid separately. $175 | 34918 Jun 4 – Jun 29 Online / Dellabough $175 | 34919 Aug 6 – Aug 31 Online / Dellabough CONVERSATIONAL SPANISH FOR THE WORKPLACE Would you like to provide better customer service to your Hispanic customers? Learn key phrases in a friendly environment, which will give you the confidence and skills to improve your communication. Wednesday, May 16 – June 13 6:30 – 9:00 p.m. Cost: $89 Register online or call: 319-296-4290 www.hawkeyecollege.edu/ce/conversational-spanish Business & Professional Development Register online at www.hawkeyecollege.edu/ce | 319-296-4290 | 27

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