Waikato Business News September/October 2018
Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.
Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.
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WAIKATO BUSINESS NEWS <strong>September</strong>/<strong>October</strong> <strong>2018</strong> 9<br />
GROWING CUSTOMER BASE<br />
Customers big and small<br />
across New Zealand<br />
are voting with their<br />
feet. The company’s customer<br />
base includes Tauranga City<br />
Council, Powerco, Fonterra,<br />
Vector, Auckland City Coun-<br />
Richard Jenkins addresses the Hamilton<br />
launch function. Photo/Supplied.<br />
cil, Sanford, LIC, and TSB<br />
Bank amongst their enterprise<br />
and government clientele.<br />
And The Instillery is also<br />
serving is a wide variety of<br />
small and medium companies<br />
and organizations, including<br />
We have found working with<br />
the team at The Instillery was a<br />
complete game changer for us.<br />
Working with a team that are<br />
passionate about technology<br />
and applying it to the customer<br />
experience from start to finish, has<br />
enabled us to focus on what we<br />
do best, knowing that we have the<br />
backup and tools to ensure that our<br />
customers receive the best possible<br />
experience every time.”<br />
- Fleur Caulton, CEO, Go To Collection<br />
Ltd (Madam Woo & Rata)<br />
Craggy Range, Property Brokers,<br />
CooperAitken, Cancer<br />
Society, Patterson Burn, Holland<br />
Beckett, Sports Bay of<br />
Plenty, World, Madam Woo<br />
and Eat My Lunch.<br />
“We will be bringing economical<br />
and rapid to deploy<br />
managed services combined<br />
with our deep experience in<br />
the cloud & SaaS - that can<br />
be nigh-on impossible to find<br />
outside of the big cities - directly<br />
to a range of enterprises<br />
in the BOP and <strong>Waikato</strong><br />
regions,” says Mike.<br />
He told guests at the recent<br />
regional office launches in<br />
Hamilton and Tauranga that<br />
The Instillery focuses on delivering<br />
measurable business<br />
outcomes in areas that matter<br />
most to their clients’ business<br />
leveraging the latest proven<br />
Cloud, Networking & SaaS<br />
technologies.<br />
“We have and will continue<br />
to turn down business if<br />
we don’t think what you are<br />
considering implementing is<br />
going to make a positive impact<br />
for you or deliver on the<br />
projected benefits,” he says.<br />
“We do this by making<br />
decisions based on a combination<br />
of data-driven insights<br />
and business context.<br />
Through sharing access, information<br />
and NZ’s top tech<br />
talent, ensuring total transparency<br />
so when we say we’re<br />
truly cloud and technology<br />
agnostic, we mean it. We’re<br />
just going to put our focus on<br />
pushing fast forward for our<br />
customers.<br />
“It’s all about velocity - we<br />
can accelerate our clients to<br />
get products to market or set<br />
up products that are seamless,<br />
allowing them to focus on<br />
their core business while we<br />
take care of the rest.”<br />
Investing for growth in<br />
Tauranga and Hamilton<br />
The Instillery Approach<br />
The Instillery seeks business outcomes above all<br />
else. That means anything that gets in the way<br />
of achieving the stated goal of the organization<br />
is open to being questioned and optimized if<br />
necessary. As well as technology, this also includes<br />
an organization’s people and process.<br />
Collaborative thinking<br />
The Instillery works alongside customers in<br />
a collaborative fashion to collectively look at<br />
what is possible and what can be achieved<br />
together. It runs a co-pilot support model, sharing<br />
access, information and people, ensuring total<br />
transparency. This means if it’s quick and easy for<br />
the client to do something itself, then it can get<br />
straight in there and do it. Alternatively, they can<br />
reach out to The Instillery team and get assistance<br />
when it’s needed.<br />
Reinforcing their commitment<br />
to growth, the<br />
Tauranga team recently<br />
moved into new offices on<br />
Cameron Road. With sufficient<br />
room for 15 staff, there’s<br />
plenty of room for growth<br />
from the current five-person<br />
team.<br />
“The BOP office remains<br />
committed to delivering best<br />
of breed ICT services to our<br />
existing customers,” says new<br />
Branch Manager Ryan Sione.<br />
“With the merger we are<br />
now in a position to leverage<br />
The Instillery’s enterprise<br />
level skills to deliver real<br />
outcomes for all BOP clients,<br />
from SMEs to large corporate<br />
and government agencies.”<br />
The Hamilton team will<br />
To have The Instillery come in and say,<br />
‘hey look, we’ll just sort it all out for you<br />
guys and you don’t have to worry about<br />
it’, was incredible.”<br />
- Lisa King, Founder, Eat My Lunch<br />
also be moving later in the<br />
year to new offices on Level<br />
3 of the Sky City building.<br />
This newly formed office sits<br />
alongside the Hamilton Sky<br />
City management team offices<br />
and will provide a great environment<br />
for staff and visitors.<br />
<strong>Waikato</strong> Office<br />
+64 7 838 9390<br />
1 London Street Hamilton 3204<br />
Contact: Richard Jenkins<br />
theinstillery.com
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