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Waikato Business News September/October 2018

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

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50 WAIKATO BUSINESS NEWS <strong>September</strong>/<strong>October</strong> <strong>2018</strong><br />

There’s gold in software developers<br />

As an executive director of a software<br />

specialist I have always known that great<br />

software engineers and developers are<br />

rarer than gold. But now there’s a survey<br />

proving it.<br />

Access to software engineers<br />

and developers is<br />

a bigger constraint to<br />

companies than access to capital,<br />

the survey by economic<br />

internet infrastructure company<br />

Stripe found.<br />

Stripe asked Harris Poll to<br />

study thousands of company<br />

executives and software developers<br />

in more than 30 indus-<br />

tries to see how businesses are<br />

leveraging software developer<br />

talent, and what they could be<br />

doing differently. The results<br />

were recently published on<br />

Stripe’s website.<br />

“Companies no longer face<br />

challenges with scarcity of<br />

capital. Instead, as technology<br />

fracks into every aspect of the<br />

world economy, high-quality<br />

software engineers [and<br />

developers] are becoming<br />

the world’s most precious<br />

resource,” Stripe’s survey<br />

found.<br />

“Developers act as<br />

force-multipliers, and if used<br />

effectively, have the collective<br />

potential to raise global GDP<br />

by $3 trillion over the next 10<br />

years.”<br />

There’s an estimated 18<br />

million software developers<br />

in the world contributing<br />

NZD$77,000 each to global<br />

GDP.<br />

None of the findings of this<br />

report were news to us at Company-X.<br />

Nor, I suspect, the<br />

good folk at Stripe. The reason<br />

TECH TALK<br />

> BY DAVID HALLETT<br />

David Hallett is a director of Hamilton software specialist Company-X<br />

and chief nerd at <strong>Waikato</strong> Need a Nerd.<br />

they embarked on an expensive<br />

survey was to prove to<br />

the world just how worthwhile<br />

great software developers are<br />

and how hard it is to find them.<br />

Such is our reality at Company-X.<br />

We don’t bother<br />

advertising most of our software<br />

development opportunities<br />

externally because that<br />

would invite a plethora of<br />

applications from anyone who<br />

thought they could write code.<br />

Senior executives surveyed<br />

said the lack of quality software<br />

developer talent was one<br />

of the biggest potential threats<br />

to their businesses.<br />

Instead we inform the Company-X<br />

team about the opportunities<br />

and encourage them to<br />

recommend the great software<br />

engineers and developers that<br />

they know. That way we can<br />

tap the best talent on the shoulder<br />

and chat with them about<br />

the possibilities of joining us.<br />

Enthusiasm or<br />

experience?<br />

How do I get experience<br />

when fewer and fewer<br />

employers are willing to<br />

train me?<br />

How can I learn new skills<br />

when employers won’t give me<br />

a chance?<br />

These are questions I’m<br />

frequently asked by candidates<br />

looking for new opportunities.<br />

In reverse, many clients<br />

have become quite specific<br />

about their talent needs as they<br />

are operating in lean environments<br />

and don’t have surplus<br />

resources to help train new<br />

people. It’s a real catch 22 that<br />

could leave the business sector<br />

very exposed in the future.<br />

When we think of new<br />

employees, we often think<br />

about graduates or school leavers<br />

looking for their first role.<br />

Generally, these employees<br />

may not have a lot of specific<br />

work experience but are very<br />

enthusiastic to learn.<br />

Similarly, there is another<br />

workforce being left out by<br />

employers - conversations I’ve<br />

had with new New Zealanders<br />

show they are also facing the<br />

same dilemma.<br />

Employers narrowing down<br />

their employment choices are<br />

missing out on future talent –<br />

enthusiastic individuals who<br />

just need some great training<br />

and nurturing.<br />

Is there an easy answer to<br />

this situation? Not really, but<br />

when I ask clients what is the<br />

standout trait that impresses<br />

them at interview – what<br />

would make them pick one<br />

candidate over another – the<br />

majority tell me (by a huge<br />

margin) that enthusiasm takes<br />

PEOPLE AND CULTURE<br />

> BY SENGA ALLEN<br />

Managing Director, Everest – All about people TM<br />

www.everestpeople.co.nz<br />

the cake every time.<br />

It’s easy to get hung up on<br />

qualifications, experience and<br />

achievements but don’t forget<br />

that when employers are looking<br />

for new team members they<br />

are also asking themselves:<br />

“Will I enjoy working with this<br />

person?”<br />

In reality enthusiasm can<br />

also be a great risk-reducer. We<br />

all know that you can teach people<br />

skills and give them experience<br />

but enthusiasm can’t be<br />

nurtured.<br />

Recruiting managers tell us<br />

they’d pick a less experienced<br />

person with enthusiasm for the<br />

role over a more qualified person<br />

who appears dry.<br />

Some of this boils down to<br />

the opinions of whether the new<br />

employee will be fun to work<br />

with – potentially raise the<br />

energy of the team - but most<br />

importantly an enthusiastic person<br />

will be very motivated to<br />

learn from their mistakes and<br />

fix them. Enthusiasm is tangible<br />

isn’t it? We also call this trait<br />

drive, energy, passion, focus<br />

and a host of other terms.<br />

Hiring an inexperienced<br />

candidate will be an investment<br />

at first. He or she may require<br />

a bit of extra training, and will<br />

have a slightly steeper learning<br />

curve, but it will pay off if the<br />

candidate is a right fit for your<br />

company. Why? Well here’s a<br />

few good reasons:<br />

- You can shape the candidate<br />

from the start – an<br />

inexperienced employee<br />

means you can mould them<br />

from the start and they generally<br />

don’t come to your<br />

workplace with too many<br />

bad habits.<br />

- Inexperience breeds motivation<br />

for good performance<br />

– inexperienced<br />

candidates are often the ones<br />

with the highest work ethic<br />

(now I know there are some<br />

exceptions). They are new<br />

and very thankful that someone<br />

gave them the opportunity<br />

to get their foot in the<br />

door.<br />

- Enthusiasm drives work<br />

– if you hire someone who<br />

is hungry for the job rather<br />

than just there for the pay<br />

check, it will pay off. The<br />

most eager employees aren’t<br />

always the ones with the<br />

most experience.<br />

- It’s worth the investment<br />

– inexperienced candidates<br />

cost less than experienced<br />

ones initially but the cost<br />

in training dollars will be<br />

returned to you three-fold.<br />

Yes, there are some candidates<br />

who job hop after<br />

they have been trained, but<br />

overall it’s my view that<br />

when you invest in a candidate,<br />

give them a real shot,<br />

their loyalty is priceless and<br />

enduring.<br />

Ultimately the need for<br />

skills over enthusiasm and<br />

vice versa will always be situational<br />

(even the most enthusiastic<br />

person can’t perform heart<br />

surgery). Yet it could be very<br />

beneficial to consider the split<br />

between experience, knowledge<br />

and enthusiasm. Do you<br />

really want a robot who can hit<br />

the ground running, or someone<br />

who may need more support<br />

gaining experience but wants<br />

to learn because they care and<br />

they’re potentially capable?

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