Waikato Business News September/October 2018
Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.
Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.
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50 WAIKATO BUSINESS NEWS <strong>September</strong>/<strong>October</strong> <strong>2018</strong><br />
There’s gold in software developers<br />
As an executive director of a software<br />
specialist I have always known that great<br />
software engineers and developers are<br />
rarer than gold. But now there’s a survey<br />
proving it.<br />
Access to software engineers<br />
and developers is<br />
a bigger constraint to<br />
companies than access to capital,<br />
the survey by economic<br />
internet infrastructure company<br />
Stripe found.<br />
Stripe asked Harris Poll to<br />
study thousands of company<br />
executives and software developers<br />
in more than 30 indus-<br />
tries to see how businesses are<br />
leveraging software developer<br />
talent, and what they could be<br />
doing differently. The results<br />
were recently published on<br />
Stripe’s website.<br />
“Companies no longer face<br />
challenges with scarcity of<br />
capital. Instead, as technology<br />
fracks into every aspect of the<br />
world economy, high-quality<br />
software engineers [and<br />
developers] are becoming<br />
the world’s most precious<br />
resource,” Stripe’s survey<br />
found.<br />
“Developers act as<br />
force-multipliers, and if used<br />
effectively, have the collective<br />
potential to raise global GDP<br />
by $3 trillion over the next 10<br />
years.”<br />
There’s an estimated 18<br />
million software developers<br />
in the world contributing<br />
NZD$77,000 each to global<br />
GDP.<br />
None of the findings of this<br />
report were news to us at Company-X.<br />
Nor, I suspect, the<br />
good folk at Stripe. The reason<br />
TECH TALK<br />
> BY DAVID HALLETT<br />
David Hallett is a director of Hamilton software specialist Company-X<br />
and chief nerd at <strong>Waikato</strong> Need a Nerd.<br />
they embarked on an expensive<br />
survey was to prove to<br />
the world just how worthwhile<br />
great software developers are<br />
and how hard it is to find them.<br />
Such is our reality at Company-X.<br />
We don’t bother<br />
advertising most of our software<br />
development opportunities<br />
externally because that<br />
would invite a plethora of<br />
applications from anyone who<br />
thought they could write code.<br />
Senior executives surveyed<br />
said the lack of quality software<br />
developer talent was one<br />
of the biggest potential threats<br />
to their businesses.<br />
Instead we inform the Company-X<br />
team about the opportunities<br />
and encourage them to<br />
recommend the great software<br />
engineers and developers that<br />
they know. That way we can<br />
tap the best talent on the shoulder<br />
and chat with them about<br />
the possibilities of joining us.<br />
Enthusiasm or<br />
experience?<br />
How do I get experience<br />
when fewer and fewer<br />
employers are willing to<br />
train me?<br />
How can I learn new skills<br />
when employers won’t give me<br />
a chance?<br />
These are questions I’m<br />
frequently asked by candidates<br />
looking for new opportunities.<br />
In reverse, many clients<br />
have become quite specific<br />
about their talent needs as they<br />
are operating in lean environments<br />
and don’t have surplus<br />
resources to help train new<br />
people. It’s a real catch 22 that<br />
could leave the business sector<br />
very exposed in the future.<br />
When we think of new<br />
employees, we often think<br />
about graduates or school leavers<br />
looking for their first role.<br />
Generally, these employees<br />
may not have a lot of specific<br />
work experience but are very<br />
enthusiastic to learn.<br />
Similarly, there is another<br />
workforce being left out by<br />
employers - conversations I’ve<br />
had with new New Zealanders<br />
show they are also facing the<br />
same dilemma.<br />
Employers narrowing down<br />
their employment choices are<br />
missing out on future talent –<br />
enthusiastic individuals who<br />
just need some great training<br />
and nurturing.<br />
Is there an easy answer to<br />
this situation? Not really, but<br />
when I ask clients what is the<br />
standout trait that impresses<br />
them at interview – what<br />
would make them pick one<br />
candidate over another – the<br />
majority tell me (by a huge<br />
margin) that enthusiasm takes<br />
PEOPLE AND CULTURE<br />
> BY SENGA ALLEN<br />
Managing Director, Everest – All about people TM<br />
www.everestpeople.co.nz<br />
the cake every time.<br />
It’s easy to get hung up on<br />
qualifications, experience and<br />
achievements but don’t forget<br />
that when employers are looking<br />
for new team members they<br />
are also asking themselves:<br />
“Will I enjoy working with this<br />
person?”<br />
In reality enthusiasm can<br />
also be a great risk-reducer. We<br />
all know that you can teach people<br />
skills and give them experience<br />
but enthusiasm can’t be<br />
nurtured.<br />
Recruiting managers tell us<br />
they’d pick a less experienced<br />
person with enthusiasm for the<br />
role over a more qualified person<br />
who appears dry.<br />
Some of this boils down to<br />
the opinions of whether the new<br />
employee will be fun to work<br />
with – potentially raise the<br />
energy of the team - but most<br />
importantly an enthusiastic person<br />
will be very motivated to<br />
learn from their mistakes and<br />
fix them. Enthusiasm is tangible<br />
isn’t it? We also call this trait<br />
drive, energy, passion, focus<br />
and a host of other terms.<br />
Hiring an inexperienced<br />
candidate will be an investment<br />
at first. He or she may require<br />
a bit of extra training, and will<br />
have a slightly steeper learning<br />
curve, but it will pay off if the<br />
candidate is a right fit for your<br />
company. Why? Well here’s a<br />
few good reasons:<br />
- You can shape the candidate<br />
from the start – an<br />
inexperienced employee<br />
means you can mould them<br />
from the start and they generally<br />
don’t come to your<br />
workplace with too many<br />
bad habits.<br />
- Inexperience breeds motivation<br />
for good performance<br />
– inexperienced<br />
candidates are often the ones<br />
with the highest work ethic<br />
(now I know there are some<br />
exceptions). They are new<br />
and very thankful that someone<br />
gave them the opportunity<br />
to get their foot in the<br />
door.<br />
- Enthusiasm drives work<br />
– if you hire someone who<br />
is hungry for the job rather<br />
than just there for the pay<br />
check, it will pay off. The<br />
most eager employees aren’t<br />
always the ones with the<br />
most experience.<br />
- It’s worth the investment<br />
– inexperienced candidates<br />
cost less than experienced<br />
ones initially but the cost<br />
in training dollars will be<br />
returned to you three-fold.<br />
Yes, there are some candidates<br />
who job hop after<br />
they have been trained, but<br />
overall it’s my view that<br />
when you invest in a candidate,<br />
give them a real shot,<br />
their loyalty is priceless and<br />
enduring.<br />
Ultimately the need for<br />
skills over enthusiasm and<br />
vice versa will always be situational<br />
(even the most enthusiastic<br />
person can’t perform heart<br />
surgery). Yet it could be very<br />
beneficial to consider the split<br />
between experience, knowledge<br />
and enthusiasm. Do you<br />
really want a robot who can hit<br />
the ground running, or someone<br />
who may need more support<br />
gaining experience but wants<br />
to learn because they care and<br />
they’re potentially capable?