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Waikato Business News September/October 2018

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

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48 WAIKATO BUSINESS NEWS <strong>September</strong>/<strong>October</strong> <strong>2018</strong><br />

MP’s goals for region’s growth<br />

I am passionate about the <strong>Waikato</strong> region.<br />

I have five goals that will contribute<br />

towards ensuring our region continues to<br />

grow and thrive.<br />

By JAMIE STRANGE<br />

Hamilton-based Labour list MP<br />

1. Passenger rail<br />

Local councils are supportive of<br />

a passenger rail service between<br />

Hamilton and Auckland.<br />

NZTA have included funding<br />

in their National Land<br />

Transport Plan. I anticipate a<br />

further announcement after<br />

their board meeting on <strong>October</strong><br />

5. A key to the success of this<br />

venture will be having a café<br />

and reliable WiFi or hotspotting<br />

service available, which will<br />

enable passengers to be productive<br />

while commuting.<br />

This initial rail service will<br />

be a first step towards a modern<br />

passenger rail network<br />

that serves the golden triangle<br />

between Hamilton, Tauranga<br />

and Auckland.<br />

This rail service will build<br />

on the good work done by the<br />

previous Government to facilitate<br />

population and economic<br />

growth between Hamilton and<br />

Auckland. Transport leads<br />

growth: I expect half a million<br />

people will settle in this corridor<br />

over the next 30 years, as<br />

Government, developers, and<br />

tourism operators turn their<br />

attention to this geographical<br />

area.<br />

2. Affordable housing<br />

Forty two percent of Hamiltonians<br />

are renting. Many would<br />

like to purchase a home, but<br />

have been finding it difficult<br />

due to rising house prices and<br />

related costs.<br />

I appreciate the work<br />

Hamilton City Council have<br />

done around Special Housing<br />

Accords (SHAs). SHAs are<br />

a short-to-medium term tool<br />

to bring more housing to the<br />

market through an accelerated<br />

resource consent process. SHAs<br />

must have a portion of housing<br />

less than $500k, making those<br />

houses eligible for KiwiBuild.<br />

Five SHAs have passed<br />

through Hamilton City Council<br />

over the past few months, consisting<br />

of around 3000 houses,<br />

and are currently being considered<br />

by Government.<br />

In order to encourage home<br />

ownership, this Government is<br />

proactively exploring a range<br />

of options including grants and<br />

shared-equity schemes.<br />

3. Community policing<br />

Our police officers do a fantastic<br />

job in our community.<br />

I highly value the important<br />

work they do, often at the hard<br />

edge of our society. This coalition<br />

Government will fund an<br />

extra 127 police officers in the<br />

<strong>Waikato</strong> region.<br />

We will also support a community<br />

policing model. We currently<br />

have five empty police<br />

stations in our city, plus empty<br />

stations in Cambridge and Raglan.<br />

Adding police resourcing<br />

will enable our area commanders<br />

to do more in our communities,<br />

preventing crime through<br />

building strong relationships<br />

with local families and communities.<br />

4. Māori tourism<br />

One of the goals of the <strong>Waikato</strong><br />

Tourism Agency is around the<br />

Kiingitanga and New Zealand<br />

Wars. We are the sole region<br />

where the Māori King resides,<br />

and this creates huge tourism<br />

potential. The Kiingitanga treasures<br />

(taonga) are currently valued<br />

at $300 million. I believe<br />

this tourism potential is the<br />

largest un-tapped opportunity<br />

in our region.<br />

The <strong>Waikato</strong> River is our<br />

greatest natural asset. The<br />

<strong>Waikato</strong> River Regeneration<br />

Plan is an excellent piece of<br />

work, which identifies the key<br />

practical projects that will bring<br />

about environmental benefits<br />

for our water quality. I appreciate<br />

the work that has been done<br />

in recent years around opening<br />

this area up, as developers turn<br />

Hamilton to face the river.<br />

5. Special projects<br />

World class projects elevate<br />

a region, creating uplift for<br />

everyone. As a Government<br />

MP I bring key stakeholders<br />

together around collaborative<br />

opportunities, ensuring Government<br />

Ministers are aware of<br />

regional projects, and assisting<br />

in applying for central Government<br />

support. I brought seven<br />

Ministers to our region in July/<br />

August, and have a further<br />

eight booked in between now<br />

and the end of the year.<br />

I am actively supporting a<br />

number of local projects, such<br />

as: Tainui Inland Port, Pacific<br />

Hub, Te Awa Lakes (an exciting<br />

housing and tourism project<br />

by Perry Group), Northern<br />

Districts Cricket training<br />

facility, <strong>Waikato</strong> University<br />

Sports Hub, <strong>Waikato</strong> Regional<br />

Theatre, a $50m sheep milk<br />

dryer at Innovation Park, Rural<br />

Medical School, returning All<br />

Black test matches to Hamilton,<br />

Rototuna Hub (including a<br />

swimming pool complex), and<br />

a range of health, education,<br />

and tech projects. Such is the<br />

positivity and growth in our<br />

region, new exciting projects<br />

are emerging all the time.<br />

I have been working closely<br />

with the newly formed Te<br />

Waka (<strong>Waikato</strong> Regional Economic<br />

Development Agency),<br />

to pitch a number of key projects<br />

to Government for funding.<br />

I appreciate all those who<br />

are working hard to ensure our<br />

region is the best place to live<br />

in New Zealand.<br />

So, your CEO is<br />

leaving? What now?<br />

It’s enough to make the knees<br />

of board members tremble.<br />

Your CEO has<br />

announced they are moving<br />

on. Whether it’s to a new job or<br />

retirement, they are going and<br />

that means changes at the top.<br />

At this point, HR kicks in –<br />

all thoughts go to recruiting a<br />

new CEO.<br />

But it’s worth pausing and<br />

putting your PR hat on too.<br />

How are you going to communicate<br />

this announcement internally,<br />

to staff, and externally, to<br />

clients, stakeholders, the industry<br />

and wider public?<br />

What risks are there – will<br />

staff feel concerned about the<br />

future of the company or their<br />

jobs? Will clients wonder if<br />

their projects or contracts are<br />

at risk without your CEO at the<br />

helm? Is there a perception that<br />

the CEO takes a lot of company<br />

IP and reputation with them,<br />

and how do you manage that?<br />

A well-planned communications<br />

strategy can ease the leadership<br />

transition, and mitigate<br />

risk to the company’s reputation<br />

or projects.<br />

Here are seven things to<br />

think about when communicating<br />

about leadership transition<br />

at a company or organisation:<br />

GATHER YOUR INNER<br />

TEAM<br />

– You’ll want to get your board<br />

or key members of the leadership<br />

team together immediately<br />

to start planning next steps.<br />

Keep things confidential and<br />

limited to just those who need<br />

to know.<br />

MAKE A PLAN<br />

- Start with a communications<br />

strategy. This is your road map<br />

for communicating about the<br />

leadership change. You need to<br />

decide what to say and how to<br />

say it, who to, and in what priority<br />

order.<br />

It’s an involved process, and<br />

generally includes gathering<br />

information, considering audiences,<br />

setting strategic communication<br />

objectives, crafting key<br />

messages, looking at communication<br />

risks and mitigation, and<br />

planning a timeline for all communications.<br />

DOT THE I’S AND CROSS<br />

THE T’S<br />

– An effective communications<br />

strategy is incredibly detailed.<br />

To do it well, it’s important to<br />

be thorough and consider every<br />

possible scenario with your<br />

communications execution and<br />

delivery.<br />

PREPARE THE<br />

COMMUNICATIONS<br />

– Once you have your road map<br />

written, and signed off by leadership<br />

team, it’s time to ‘do the<br />

doing’. This may involve crafting<br />

bullet points for the CEO’s<br />

departure announcement to<br />

staff, with all the key messages<br />

you want to convey.<br />

This is typically followed up<br />

by an email letter that goes out<br />

to all staff, confirming the contents<br />

of the meeting. Another<br />

letter will be sent to other audiences,<br />

including clients and<br />

stakeholders.<br />

As part of this preparation,<br />

it’s worth spending time brainstorming<br />

questions you may<br />

get asked so you are not caught<br />

unawares. In any situation<br />

where there is change, it can<br />

be upsetting, and it’s best to be<br />

prepared and have responses in<br />

place to assure staff and clients<br />

if needed.<br />

Get your email databases<br />

ready in advance, so everything<br />

is drafted, approved and you are<br />

ready to press send on the day<br />

of the announcement.<br />

STAFF COME FIRST<br />

– In any announcement of this<br />

kind, talk to staff first before<br />

clients and other stakeholders,<br />

and do it in person where you<br />

can. If you need to make the<br />

announcement across multiple<br />

office locations, consider<br />

getting staff in on Skype or a<br />

conference call, and ensure the<br />

senior leaders at those locations<br />

have been briefed prior to that if<br />

there are questions.<br />

MEDIA/PRESS RELEASE<br />

– When a CEO retires or move<br />

on, it can be a great chance to<br />

celebrate their achievements<br />

and contribution to the industry,<br />

region or community. Write<br />

a media release for an industry<br />

publication, business paper<br />

or local media outlet. There is<br />

PR AND COMMUNICATIONS<br />

> BY KATE MONAHAN-RIDDELL<br />

An Account Manager at HMC Communications, a<br />

Hamilton-based, award-winning public relations agency.<br />

often a good story to tell, especially<br />

if it’s a long-serving or<br />

founding CEO. A media story<br />

can also help with recruiting the<br />

new CEO.<br />

SOCIAL MEDIA<br />

– Don’t forget about sharing<br />

the news on your social<br />

media channels, after your<br />

staff announcement and client<br />

meeting and emails. A post on<br />

your business Facebook page or<br />

LinkedIn may be appropriate.

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