Total Installer May-June 2019

More documents

Recommendations

Info

Eurocell: Opinion COMPETENT PERSONS SCHEMES CAN HELP INSTALLERS STAND OUT By Chris Coxon, Head of Marketing at Eurocell. As a result of the actions of a small minority, the construction industry doesn’t always have the best reputation. Unfortunately, the actions of a few can reflect badly on all installers and can unfairly influence the public’s perception. It’s therefore important for everyone within the industry to play their part in transforming the unjust image of those working in our sector. Whilst you yourself know that your work is top notch and you work hard to keep your existing customers happy, when it comes to gaining new business, you might find you need something to help you stand out from the crowd and reassure your customers that your work is of top quality. One way to reassure potential customers that you’re reliable and a cut above the rest is by joining a competent person scheme; from plumbing through to roofing, there are schemes which exist to support all skill-sets and highlight a tradesperson’s proficiency in a particular discipline, helping you to demonstrate that you have been deemed competent to carry out work to a high standard. How do competent person schemes help you to stand out from the crowd? The reputation of installers alongside ongoing every-day financial constraints has resulted in the public becoming very cautious about who they part money with when it comes to having work done on their property. As a result, it’s important to have something extra that sets you apart from other installers. Knowing that an independent body or manufacturer has approved the quality of “It’s important to have something extra that sets you apart from other installers” your work will offer reassurance to potential customers and if it comes down to it, it’s likely they’ll choose an installer with a certification that proves you can do a good job. What about lead generation? On top of the business that you will gain as a result of the extra certification, being part of a scheme often means you qualify for lead generation opportunities, something we offer through Eurocell Select. This means that we pass any jobs that come through to us as a business to our registered installers, which could provide a great additional source of income for your business. Can you benefit from any extra training? Another benefit of being part of a scheme is access to free training. No matter how much experience you have, it’s important to continue to improve throughout your career in order to continue to be as good at your job as possible and deliver the best service to your customers. Training is a great way to learn about new products and helps you to position yourself as an expert that your customers can turn to when they need advice. Eurocell Select installers have access to training held at various locations across the UK which includes both practical installation training as well as industry quality standards and classroom sessions. Will there be any support to promote yourself and your business? Once you’re certified it’s important to get the message out there that you’re a competent installer. Make sure you include your competent person scheme logo on all of your marketing collateral including your van, flyers and website so potential customers are aware of your additional accreditations. As part of the Eurocell Select scheme, we also provide additional marketing support to further assist you – for example brochure design and website building. Are there any other added benefits? Unfortunately, occasionally customers can be difficult no matter how good you are at your job, so from time to time you may find yourself in disputes, whether it’s an unwarranted claim from a customer, or refusal of payment. Many competent person schemes offer Alternative Dispute Resolution (ADR) support, which could save you significant amounts of money in a small claims court. Eurocell has launched the Eurocell Select approved installer scheme for installers of windows and doors, which aims to develop a trusted network of installers across the UK. The new initiative – which is backed by CERTASS and FENSA – allows installers of Eurocell windows and doors to gain certification following a training course and aims to help tradespeople overcome what is often termed a ‘cowboy’ reputation. “Occasionally customers can be difficult no matter how good you are at your job, so from time to time you may find yourself in disputes” Contact Eurocell 0800 988 3049 www.eurocell.co.uk @eurocellplc 32 TIJULY/AUG <strong>2019</strong> PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST
We give you more. For less. The HiTech Blinds TRL90 Rooflight: An aluminium rooflight supplied with an integrated remote control blind – AS STANDARD. • High performance slim sightline, thermally broken aluminium system • Supplied with fully automated integrated pleated blind – as standard. A unique offer in the UK • Easy to install – powered by mains connection • Remote control supplied as standard • 11 stock sizes from 800x800mm up to 1000x3000mm • Stock colours are black, grey and white plus any RAL colour on special order • Choice of double and triple-glazed high performance IGUs with EnduroShield easy clean surface coating technology as standard • Delivery in as little as three-working days • 5-year guarantee • Optional supply without integrated blind! The Hitech Blinds Rooflight. Supplied with margin built in – AS STANDARD. Call: 01733 852 590 Email: info@hitechblinds.co.uk Visit: www.hitechblinds.co.uk
Page 1 and 2: JULY/AUG 2019 PRACTICAL CONTENT FOR
Page 3 and 4: Do you want to be able to offer the
Page 5 and 6: I V Editor’s Comment MATT DOWNS E
Page 7 and 8: REGULARS 18 BUSINESS TALK In our re
Page 9 and 10: Aluminium Roof Lantern FROM THE AWA
Page 11 and 12: COMMON SENSE CERTIFICATION THE FIRS
Page 13 and 14: £ GET A PRICE COMPARISON TODAY LOW
Page 15 and 16: Aluminium Bi-Fold Doors FROM ONLY
Page 17 and 18: COMPATIBLE WITH MULTIPLE TILE & SLA
Page 19 and 20: Award Winning Windows & Doors to th
Page 21 and 22: firm, became the first company in N
Page 23 and 24: TM WINDOW, DOOR & CONSERVATORY INST
Page 25 and 26: SC: The move towards high end alumi
Page 27 and 28: You Ready? smartready.com
Page 29 and 30: Looking for a platform for safe ext
Page 31 and 32: Your No1 choice for integral blinds
Page 33: I V Triple top for PatioMaster Inte
Page 37 and 38: TI: What’s the most frustrating /
Page 39 and 40: m the crowd Composite Doors WarmCor
Page 41 and 42: Roofglaze Lighting, by nature. Let
Page 43 and 44: Niche the new norm But fabricators
Page 45 and 46: stuart@sgmwindows.co.uk Contact Stu
Page 47 and 48: LINIAR ALUMINIUM BIFOLD DOORS - OPT
Page 49 and 50: THE LOGIKAL SOLUTION Eurocell has a
Page 51 and 52: CERTIFICATE 12/4895 FLUSH WITH CHOI
Page 53 and 54: Q. What should we know about therma
Page 55 and 56: 3 DAY DOOR GUARANTEE IF IT’S LATE
Page 57 and 58: WORLD-CLASS SASH WINDOWS ARE JUST T
Page 59 and 60: Hardware Developments LOCK IN THE R
Page 61 and 62: www.newwavestore.co.uk DOORS THAT D
Page 63 and 64: EMPLAS MAKES SMART DECISION Emplas
Page 66 and 67: Comment Above: Being able to offer
Page 68 and 69: Glazed Ext. Updates For further inf
Page 70 and 71: Top Tips: Roofline SIMPLE TIPS FOR
Page 72 and 73: Step by Step CONSERVATION AREAS: ST
Page 74 and 75: Integral Blinds THE SMART OPTION FO
Page 76 and 77: Home Improvement Updates For furthe
Page 78 and 79: SPONSORED BY 7 REGULAR CHECKS FOR Y
Page 80 and 81: SPONSORED BY WORKWEAR: BEAT THE HEA
Page 82 and 83: SPONSORED BY TOP TIPS TO PROTECT YO
Page 84 and 85:
SPONSORED BY HULTAFORS & HELLBERG C
Page 86:
A NEW COMPOSITE CLADDING SYSTEM THA
show all

Total Installer May-June 2019

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?