Total Installer May-June 2019

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Step by Step: Slide & Swing INSTALLERS: GET INTO THE SLIDE AND SWING OF THINGS! Tom Warren, Head of Trade Sales at New Wave, explains the benefits of slide & swing door solutions, and talks through how to install the company’s offering... Despite the growth in ‘The hole in the back of the house’ market for wide span doors, consumers are often still faced with a stark choice: a patio or a bi-fold. Most consumers do not see the limitations of either of these systems until it is too late or until they see a New Wave Door. We are still delighted by the reaction when a customer first sees the New Wave Slide & Swing Door System. The realisation that they can have the best of both worlds and much more is a joy to watch but often followed by the question, ‘Why have I not seen this before?’ At New Wave we have been the pioneers of the slide and swing door system which we launched in 2013. Not only has the New Wave Door stood the test of time but it has been developed for the needs and wishes of the consumer and we are very clear about what these are. When the advantages of the New Wave Doors are explained properly it is rare for a customer not to choose one. In our New Wave Store in Bristol, we have a facility where builders and installers can bring their customers to see the whole range of New Wave Doors and learn more about the product. A staggering 80% of those customers proceed to order. This not only demonstrates that consumers are currently unhappy with the choices they are being offered, but that they want something better. They want a door system that is more flexible and that they can use far more often. They want one that benefits from leading edge technology and that is engineered up to a standard, not down to a price. They want one that they know is going to keep working as it should. What is clear is that those installers who want to increase their sales in this market are going to need to give the customer a more informed choice of door systems, because if they don’t, someone else definitely will. At New Wave we have been helping our installers with this through our <strong>Installer</strong> Programme, which offers a range of showroom and marketing support backed with targeted sales and product training. For further information, contact New Wave on the details below. A step by step guide to installing New Wave’s Slide & Swing Door System: 1For ease of transport and access, the New Wave Door will always arrive in kit form. 2The frame is to be assembled within the aperture, ensuring the frame is 100% level and square. If using packers, space at a minimum of 450mm from each other. 3Ensuring the correct amount of kick is achieved is one of the most common issues for installers. As you slide a panel over it will touch on the bottom first, this will now leave a gap where the magnets will meet. This needs to be between 12-18mm to ensure the sash is lifted to a desired level. The magnet stop located in the bottom track can be adjusted to rectify larger discrepancies and then there is an adjustable bolt on the sliding blocks for fin tweaking. 4When glazing panels, ensure all sliding panels are square glazed and only the master door is traditionally toe and heeled. 5To operate a door, open the master door, slide panel to that side ensuring the magnets have fully engaged, pull down the finger bolt located on the side of sash to allow it to swing open. 6To close a panel, swing back round to the frame ensuring it is fully closed, then with your hands as high as possible pull the sash downwards to free from magnet. New Wave’s Slide and Swing Door System. 7A full demonstration to the customer is advised to ensure correct use. Advise them to always keep the bottom track clear and clean of debris. Contact New Wave 01179 724 551 www.newwavestore.co.uk @New_Wave_Doors 58 TIJULY/AUG <strong>2019</strong> PRACTICAL CONTENT FOR THE GLAZING INSTALLER & HOME IMPROVEMENT SPECIALIST
www.newwavestore.co.uk DOORS THAT DO WHAT BI-FOLDS DON'T Easy to sell, easy to order, easy to fit 10 working day turnaround Available in UPVC or Aluminium Demo van visit available No Ral colour surcharge T: 01179 724 551 E: sales@newwavestore.co.uk 18 Clothier Road, Brislington, Bristol, UK, BS4 5PS
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Total Installer May-June 2019

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