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ARRIVALS<br />
event report<br />
If you're prepared to talk seriously, if you really want a solution,<br />
then you have to be prepared to compromise”<br />
your travellers. We need to be more dynamic<br />
in our approach, not just looking at the<br />
bottom line. For example, your travellers<br />
should have the ability to have room service<br />
if they want to stay in and work rather than<br />
walking out and eating alone.”<br />
Wellness specialist Gavin Percy from Winning<br />
Edges Consultancy echoed this sentiment in<br />
his talk on making traveller wellbeing central<br />
to your business. Addressing the issue of<br />
productivity and days lost due to travel fatigue,<br />
he said travel managers need to consider<br />
factors beyond cost savings.<br />
For example, booking travellers in business<br />
class cabins for long flights so that they arrive<br />
refreshed and ready to work makes sense for<br />
the business when flying in cheaper economy<br />
seats might lead to a day lost in recovery time.<br />
Closing the conference, Sir Trevor McDonald<br />
captivated a full house with a keynote speech<br />
full of fascinating anecdotes covering his<br />
travels and time as an international journalist.<br />
Perhaps most illuminating were the<br />
memories he shared about his friend Nelson<br />
Mandela who was still willing to negotiate with<br />
his former captors after 27 years in prison.<br />
Mandela simply told him: “If you’re prepared<br />
to talk seriously, if you really want a solution,<br />
you have to be prepared to compromise.”<br />
Wise words we can all apply to solving issues<br />
in our professional and personal lives.<br />
<strong>The</strong> <strong>Business</strong> <strong>Travel</strong> Conference will return to<br />
Hilton London Bankside on 15-16 Sept 2020.<br />
as a traVel manager<br />
or buyer, wHat's your<br />
main focus rigHt now?<br />
CoSt SAvInGS 61%<br />
DUtY oF CAre 35%<br />
SoUrCInG neW SUppLIerS 9%<br />
IMprovInG proCeSSeS 39%<br />
cHarity driVe<br />
This year's conference supported<br />
the London Taxi Drivers' Charity<br />
for Children, helping to raise<br />
nearly £800 to improve the lives of<br />
special needs and disadvantaged<br />
children across the capital<br />
wHat is your company's<br />
approacH to booKing<br />
meetings and eVents?<br />
booK directly witH tHe Venue<br />
58%<br />
IMpLeMentInG neW teCHnoLoGY 17%<br />
SHApInG trAveL poLICY 17%<br />
trAveLLer WeLLBeInG 30%<br />
otHer 4%<br />
All results are from delegate polls at <strong>The</strong> <strong>Business</strong> <strong>Travel</strong> Conference<br />
booK Via an<br />
external agency<br />
25%<br />
17%<br />
combination<br />
of tHe two<br />
THEBUSINESSTRAVELMAG.com<br />
15
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