The Business Travel Magazine Oct/Nov 2019

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DEPARTURES The final word Raging against the machine More proof that humanity is just a click or two away from some Terminator-style armageddon pings in to our inbox courtesy of AppZen. The company, which uses artificial intelligence to check travel expenses, unsurprisingly reveals that computers are better at spotting ‘creative' claims than human auditors. Citing all sorts of examples – sightseeing helicopter flights, strip club visits and trips away for extramarital fun among them – it reckons that almost 9% of expense claims could contain unauthorised items. Of course, some faceless AI machine is never going to slide your receipts through as easily as Dave in accounts, who'll do it for a pint at lunchtime. But the bigger question is, which companies did AppZen survey – and how do we get a job there? in a world of confusion Oh dear, what is it about us Brits and geography? Boat charter firm SamBoat has discovered more evidence that UK travellers don’t know the first thing about the world. Examples of our geographical ignorance include... 1 81% of Brits can’t identify the capital of Spain 2 66% didn’t know the Trevi Fountain was in Rome 3 61% think the Great Wall of China is visible from space 4 57% believe Greenland is a country 5 49% think Sydney is the capital of Australia Shining knight Barron In a break from our usual sarcasm, The Final Word thought it was only right to raise a glass to hotel entrepreneur Barron Hilton, who passed away in September. Barron, 91, was son of Hilton's founder Conrad and was responsible for building it into the giant corporation it is today, starting out as a parking valet. Most remarkable is his decision back in 2007 to create a charitable foundation dedicated to alleviating poverty and disease. His death sees 97% of his $2.6bn fortune going towards continuing this work globally. No matter how enabling the new digital world is, we all know that face-to-face contact is always best. So fair play to IHG Hotels & Resorts for a new campaign giving away 10,000 free nights via IHG Rewards Club points, simply to celebrate human connection. The 'Be There In Real Life' promo celebrates moments that could only have happened via real meetings, and runs until the end of 2019 98 THEBUSINESSTRAVELMAG.com
Save the date september 15th-16th Hilton London Bankside 2020 The 2020 event for buyers and arrangers of business travel & meetings For further information contact Kirsty.Hicks@bmipublishing.co.uk thebusinesstravelconference.com
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78 October/November 2019 THE FUTURE
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ARRIVALS Contents OCTOBER/NOVEMBER
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ARRIVALS Welcome Travel's got talen
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British Airways on a high BA’s fi
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EXPERIENCE THE DIFFERENCE WITH SING
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ARRIVALS THE KNOWLEDGE How to... Ta
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O EAST MEETS WEST INTRODUCING NEW L
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ARRIVALS event report If you're pre
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THE BIG PICTURE Spanish costas SPAI
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SUSTAINABILITY The UK government ha
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SUSTAINABILITY Sustainable procure
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SUSTAINABILITY The hotel industry
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FOR BUSINESS AWARD-WINNING BUSINESS
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THE CONVERSATION in brief... Clive
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EVERYTHING YOU NEED FOR NINE TO FIV
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PREMIUM ECONOMY Up and away Cost-co
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PREMIUM ECONOMY British Airways Je
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CABIN • Fully enclosed high priva
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MEET THE BUYER meet Jimena Alvarez
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TALKING TRAVEL Savouring the world
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Box, Box, Box... We enable agencies
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THE REVIEW T H E L O W D O W N IN B
Page 48 and 49: THE REVIEW I N T H E A I R Virgin a
Page 50 and 51: THE REVIEW R O O M R E P O R T Hyat
Page 52 and 53: THE REVIEW M e e t i n g p l a c e
Page 54 and 55: THE REVIEW O N T H E M O V E EVENTS
Page 56 and 57: Ground transport / Introduction Inc
Page 58 and 59: Ground transport / Introduction a
Page 60 and 61: Ground transport / Tech & tools Bri
Page 62: Ground transport / Tech & tools An
Page 65: Car hire / Ground transport this ye
Page 68 and 69: Ground transport / Car hire We are
Page 70 and 71: Ground transport / Rail spend manag
Page 72 and 73: The rail API trusted by leading bra
Page 74 and 75: Ground transport / Rail spend manag
Page 78 and 79: Ground transport / Rail operator up
Page 80 and 81: Ground transport / Rail operator up
Page 82 and 83: Ground transport / Taxis CABBIE fev
Page 84 and 85: Ground transport / Chauffeur servic
Page 86 and 87: Ground transport / Data Hitting the
Page 88 and 89: GALLERY Advantage members meet and
Page 90 and 91: PREMIUM BUSINESS The finest experie
Page 92 and 93: DEPARTURES Focus on... the Gulf Sta
Page 94: DEPARTURES Factfile: the Gulf State
Page 97: DEPARTURES FLIGHT: AMERICAN AIRLINE
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The Business Travel Magazine Oct/Nov 2019

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