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Royal Botanic Gardens Victoria Annual Report 2018-19

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Action<br />

<strong>2018</strong>–<strong>19</strong> Specific actions<br />

Overall progress against deliverables and<br />

performance measures <strong>2018</strong>–<strong>19</strong><br />

Long-term Strategy 4.3: Developing a sustainable business<br />

4.3.1 Implement the Information and Communication<br />

Technology (ICT) Strategy and subsequently<br />

review it by 30 June 20<strong>19</strong><br />

4.3.2 Seek to address shortcomings in <strong>Royal</strong><br />

<strong>Botanic</strong> <strong>Gardens</strong> <strong>Victoria</strong> resourcing through a<br />

Transforming <strong>Victoria</strong>’s <strong>Royal</strong> <strong>Botanic</strong> <strong>Gardens</strong> bid<br />

by 30 June <strong>2018</strong><br />

Invest in social impact evaluation and ‘Nature for<br />

Health’ research to support philanthropic and<br />

government lobbying efforts<br />

Scope appropriate commercial and tourism<br />

development cases<br />

Leverage impact data and new value proposition<br />

to secure uplift in philanthropic, corporate and<br />

earned revenue<br />

4.3.4 Develop a stronger consultancy capability around<br />

key skills such as children’s gardens, water<br />

conservation, and <strong>Victoria</strong>n flora by 30 June 2020<br />

Develop a whole-of-organisation fundraising<br />

campaign<br />

EDRMS (Records Management System)<br />

implemented and relevant staff training completed<br />

Mobile Device Management system will be rolledout<br />

with the Microsoft 365 suite by September<br />

20<strong>19</strong><br />

<strong>Victoria</strong>n Protective Data Security Framework<br />

report completed by 31 July <strong>2018</strong><br />

Current online booking system replaced<br />

Cabling completed in Works Yard in preparation<br />

for PABX replacement.<br />

$27 million funding package secured from<br />

<strong>Victoria</strong>n State Government.<br />

Framework for evaluating success of Engagement<br />

and Impact activity established and early data<br />

collection training continues.<br />

Appropriate new partnerships established with<br />

Tourism and Visitor Economy sector<br />

Appropriate new revenue-raising projects<br />

identified<br />

<strong>2018</strong>–<strong>19</strong> targets met for increased visitation and<br />

participation (2.3 million visitors overall), increase<br />

in occupancy rates for tours (by 66% across all<br />

tours) and earned/contributed revenue (53%<br />

increase).<br />

Fundraising and Business Development Plans<br />

implemented<br />

New relationships and prospects established<br />

and actively leveraged. Integrated Marketing<br />

and Communications Plan implemented. Targets<br />

were met for increased Corporate engagement.<br />

Framework for evaluating the success of all<br />

fundraising and business development activity<br />

established and data collection in process.<br />

New structure allowed for the expansion of<br />

consultancy capacity, with at least two new major<br />

consultancies engaged.<br />

<strong>Royal</strong> <strong>Botanic</strong> <strong>Gardens</strong> <strong>Victoria</strong> Christmas and tax<br />

appeals met budgeted financial targets<br />

Increase in total number of donor prospects<br />

New relationships established with key Trusts,<br />

Foundations and potential donors.<br />

ROYAL BOTANIC GARDENS BOARD VICTORIA — ANNUAL REPORT <strong>2018</strong>–<strong>19</strong> 67

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