Business Chief USA March 2020

thinking about ways we can help make
our suppliers’ jobs easier. By doing this,
we can support them not just for the
immediate future, but long term too.”
Moorehead affirms that each
partnership plays a critical role in
ensuring Success Academy runs
efficiently. “CrossCountry Consulting
was brought on board as our implementation
partner to help us roll out
our new purchasing system, and they
have been outstanding. The team,
led by Harpreet Narula, Partner at
CrossCountry, had in-depth knowledge
of the purchasing system,
managed the entire implementation
including working with our internal
and external technical teams, and was
able to help reduce the change management
impact on the organisation,”
he explains. “OpenText has a digital
platform that helps us protect our
data — which is critical for us because
we’re protecting student privacy. All
of our integrations use a partner for
error management and manage data
as it flows from system to system.
OpenText is at the heart of that and
has data that flows through it from our
Human Resource Information Systems
(HRIS) to our financial systems and
to our purchasing platform.”
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