02.10.2020 Views

Outliers A/W20

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

NEW BEGINNINGS

@mesarthair

Mesart, Glasgow

Super sized, super service

“When we opened back up our

retail increased tenfold – it was

just flying and it still is!”

GLASGOW’S FIRST ‘SUPER SALON’ was only

launched a matter of months ago, but it has already been

making waves not just in the city, but also the industry

at large. The second location in the Mesart portfolio has

been shortlisted for Best New Salon at the 2020 Most

Wanted Awards, a nomination that has meant a lot to

founder Stuart Whitelaw (pictured left) and the team.

“It feels incredible to have been nominated for Best

New Salon this year, it’s really exciting and has given

a boost to everyone involved,” says Stuart. “Redken

has been amazing helping every step of the way and

ensuring every client journey is the best it can be.”

The team’s determination was brought sharply

into focus while salons were closed, as the Mesart gang

pulled together and used the opportunity to learn

through Redken courses on the L’Oréal Access digital

learning platform. Following Redken on social media

also gave the team a healthy dose of inspiration that

helped to up their game. “A lot of them were looking at

Redken ambassadors who were posting techniques on

social media and engaging really well. Redken has done a

lot with IGTV, which was really popular with my team.”

When it was time to re-open, Stuart was blessed

with a spacious salon that meant his team could hit the

ground running. “We have an ample amount of space, and

it allowed us to come back and open our entire service

menu to our clients without restricting anything. Redken

colour is intrinsic to these services, and has cemented

client loyalty at Mesart.” And when it comes to retail,

Stuart says that recent times have been like a continuous

Christmas. “When we opened back up our retail

increased tenfold – it was just flying and it still is!”

Photography by Heather Yates

10

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!