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March/April 2021

The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events

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GLAMPSITES<br />

The Magic<br />

Greg Watt discusses the<br />

importance of ‘experience’<br />

within the glamping mix<br />

Ingredient<br />

WHY DO tourists choose the places they<br />

go to? What is it about a glamping site that<br />

appeals? What is the point of difference<br />

possessed by a site that grabs attention<br />

and pulls potential guests towards it?<br />

Surely, something about ‘going glamping’<br />

makes it different from just being another<br />

form of accommodation? While glamping<br />

spaces provide a broad range of amenity<br />

and comfort, the costs to stay are generally<br />

higher than competing lodgings. They may<br />

be different from a B&B, cottage or hotel<br />

but may not in themselves be distinctive<br />

enough from these competing alternatives.<br />

Despite this, many glamping sites only<br />

dwell on their accommodation structures.<br />

There are sites where the glamping<br />

space is exquisite, located in unique,<br />

beautiful environments, with panoramic<br />

outlooks that are spectacular and<br />

distinctive. However, these are few and<br />

far between, with most merely aspiring<br />

to this. Therefore, glamping sites must be<br />

more than a great space and offer more<br />

than just great hospitality; they must be<br />

tourism exemplars and provide ‘glamping<br />

experiences’.<br />

Experiential tourism has gained<br />

momentum through tourists' increasing<br />

desire to participate, learn, be entertained,<br />

and escape from normality. Moreover,<br />

tourists demand that such experiences<br />

should be authentic, original, flowing, and<br />

collectively holistic. Glamping has gained<br />

popularity because it provides a vehicle<br />

where these attributes can empathetically<br />

unfold during a stay. Further, glamping<br />

experiences are generally offered in<br />

more personal, intimate and meaningful<br />

manifestations than those available<br />

through conventional resorts and hotels.<br />

By developing glamping experiences,<br />

glamping entrepreneurs extend their<br />

offerings and enhance their appeal to<br />

tourists. Further, the more that these are<br />

integrated seamlessly into the overall<br />

Gestalt, the more sites become a tourist<br />

destination instead of merely servicing<br />

tourism.<br />

LUXURY VS. EXPERIENCE<br />

In the book ‘The Meaning of Luxury in<br />

Tourism, Hospitality and Events’ author<br />

John Swarbrooke suggests that it is the<br />

overall holistic encounter that is important,<br />

that is, the feeling of being transported<br />

away from all the intricacies of modern<br />

GETTY IMAGES<br />

42 WWW.OPENAIRBUSINESS.COM

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