BroadWorks Functional Summary - CommPartners Connect

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� Maximum retry rings: The maximum number of rings when alerting the originator that the terminator is available. (The default is 6 and the range is from 3 to 8.) � Maximum time to retry: The total amount of time to alert an originator that has been busy (unavailable). The amount of time ACB tries to alert a busy originator. (The default is 180 minutes and the range is from 180 to 360 minutes.) 2.8 Phone Status Monitoring Feature ID(s): 11914 Currently, in order to monitor a user using the CAP interface, a user must have the Attendant Console feature assigned because this is how monitored users are configured. In this release, a new user feature called Phone Status Monitoring is added, which is used to configure the list of monitored users. It can be assigned to a user independently from the Attendant Console feature. Otherwise, the Attendant Console feature maintains its current functionality. This allows the monitoring function to be decoupled from the BroadWorks Attendant Console so that it is available to third-party clients. 2.8.1 Description This activity introduces a new Phone Monitoring feature that can be assigned to a user. When assigned, by default there are no users in the monitored user’s list. Once the list is populated, the same list can be used by the Attendant Console client, client license applications, or any other third-party attendant console application that communicates with the Application Server via the OCI interface. All other users in the same group can be added to or removed from the list of monitored users. The available users can be filtered based on the users’ department. All other configurations that are part of the Attendant Console feature remain with the Attendant Console including the following: � Flag to indicate if the Attendant Console is launched on login � Flag to allow user to configure call details � Flag to allow user to view call details � Ability to configure display columns For third-party applications using the Attendant Console functionality via OCI, the user must have both the Client Call Control and the Phone Status Monitoring features assigned. For client license applications using the Attendant Console functionality via OCI, the user must have the corresponding Client License feature and the Phone Status Monitoring feature assigned. For the user who is using the BroadSoft Attendant Console client, the user must have both the Attendant Console and the Phone Status Monitoring features assigned. For users with the Attendant Console feature currently assigned, the new Phone Status Monitoring feature is automatically assigned to the user through the upgrade process. BROADWORKS FUNCTIONAL SUMMARY 2O-BD5013-00 PAGE 16 OF 93
2.9 User Category Service Feature ID(s): 10767 The Calling Party Category service allows a category to be associated with a subscriber. The category is included in the signaling for all outgoing calls. It is used by as softswitch or switching system for call routing, and is also used by operator services system to determine the allowed policies for a subscriber. 2.9.1 Description The Calling Party Category (CPC) service allows a category to be associated with a subscriber. The category is included in the signaling for all outgoing calls. It is used by a softswitch or switching system for call routing and is also used by an operator services system to determine the allowed policies for a subscriber. The system administrator, service provider administrator, and group administrator can assign this feature to users and configure the category of users. The user can only view current configuration of the feature. Depending on the trunking device BroadWorks is interacting with for a given call, BroadWorks automatically populates the user category in the appropriate format so it can be passed to that trunking device (either the CPC or ISUP-OLI). BroadWorks supports the following two Calling Party Category formats: Calling Party Category Description Ordinary User has no special characteristics Payphone User represents a smart payphone Prison User is from a prison Hotel User is from a hotel or motel Hospital User is from a hospital Special User should always be routed to an operator service system The category is only included when the call is routed to a PSTN terminating party. During a call forward or call transfer to another subscriber by the terminating party in a different group, and when the terminating party is assigned a category, the category of the terminating party is substituted in the SIP INVITE to the terminating party. BROADWORKS FUNCTIONAL SUMMARY 2O-BD5013-00 PAGE 17 OF 93
Page 1 and 2: BROADWORKS FUNCTIONAL SUMMARY RELEA
Page 3 and 4: Table of Contents 1 Introduction...
Page 5 and 6: 6.7.1 Description .................
Page 7 and 8: 2 User Services 2.1 Auto Attendant
Page 9 and 10: • Figure 2 Calendar Pop-up 2.3.1.
Page 11 and 12: • Figure 5 Auto Attendant Add Pag
Page 13 and 14: 2.6 Directed Call Pickup with Barge
Page 15: 2.7 Auto Callback Feature ID(s): 10
Page 19 and 20: 2.12 Configurable Calling Line ID f
Page 21 and 22: 3 Group Services 3.1 Department Mus
Page 23 and 24: • Figure 8 Enterprise Setup Step
Page 25 and 26: 3.2.1.3 Enterprise Private Dialing
Page 27 and 28: � No access to groups. The Enterp
Page 29 and 30: 3.3 Originating Fully Restricted Fe
Page 31 and 32: 3.4 Terminating Fully Restricted Fe
Page 33 and 34: 4 Messaging Services 4.1 Callback R
Page 35 and 36: 4.3.1.2 CommPilot Express Support f
Page 37 and 38: 4.4.1.2 Call Origination BroadWorks
Page 39 and 40: 4.4.1.4 Detection of Escape Sequenc
Page 41 and 42: 5.2 Conferencing OAM Integration Fe
Page 43 and 44: In the current release conferences
Page 45 and 46: 5.2.7 Ad-Hoc Conferencing From the
Page 47 and 48: 5.2.11 Accounting Integration The d
Page 49 and 50: 5.4 Performance Enhancements for Tr
Page 51 and 52: An optional -day argument is added
Page 53 and 54: 6 System 6.1 Call Client Hold Integ
Page 55 and 56: 6.2 Calling Line ID Delivery Enhanc
Page 57 and 58: • Figure 23 Schematic Overview of
Page 59 and 60: NMS SYSTEM NS Customer database SLA
Page 61 and 62: 6.5 G.729 Codec Support Feature ID(
Page 63 and 64: cList List of string (1 to 32 chara
Page 65 and 66: According to RFC 2897 (for MGCP), t
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is physically connected to that aud
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6.10 Multiple Country Code Support
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6.11.1.2 Custom Service Announcemen
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A new mouse over text property file
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� Selective Call Rejection The ch
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Open Client Server maintains TCP/IP
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OTG Maps to Site The Network Server
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6.17 Pre-Typing Policy Feature ID(s
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A PreCallTyping dial plan entry is
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formatted directory number for whic
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6.20.1.3 Application Server The App
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AS_CLI/System/Routing/MediaServerSe
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� SMCtcpwr, version 7.6 � SUNWj
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6.22 Unregistered Endpoint Announce
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BroadWorks Functional Summary - CommPartners Connect

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