BroadWorks Functional Summary - CommPartners Connect

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<strong>BroadWorks</strong> ® Guide Copyright Notice Trademarks Copyright © 2004 BroadSoft, Inc. All rights reserved. Any technical documentation that is made available by BroadSoft, Inc. is proprietary and confidential and is considered the copyrighted work of BroadSoft, Inc. This publication is for distribution under BroadSoft non-disclosure agreement only. No part of this publication may be duplicated without the express written permission of BroadSoft, Inc. 220 Perry Parkway, Gaithersburg, MD 20877. BroadSoft reserves the right to make changes without prior notice. BroadSoft ® and <strong>BroadWorks</strong> ® are registered trademarks of BroadSoft, Inc. Microsoft, MSN, Windows, and the Windows logo are registered trademarks of Microsoft Corporation. Other product names mentioned in this publication may be trademarks or registered trademarks of their respective companies and are hereby acknowledged. This document is printed in the United States of America. BROADWORKS FUNCTIONAL SUMMARY 2O-BD5013-00 PAGE 2 OF 93
Table of Contents 1 Introduction............................................................................................................6 2 User Services .........................................................................................................7 2.1 Auto Attendant Immediate Extension Dialing................................................. 7 2.1.1 Description ............................................................................................. 7 2.2 Auto Attendant Dial by First Name ................................................................. 7 2.2.1 Description ............................................................................................. 7 2.3 Holiday Schedule for Auto Attendant.............................................................. 8 2.3.1 Description ............................................................................................. 8 2.4 Enhanced Business Hour Support ............................................................... 10 2.4.1 Description ........................................................................................... 10 2.5 Caller ID Restriction Override ....................................................................... 12 2.5.1 Description ........................................................................................... 12 2.6 Directed Call Pickup with Barge-in ............................................................... 13 2.6.1 Description ........................................................................................... 13 2.7 Auto Callback................................................................................................. 15 2.7.1 Description ........................................................................................... 15 2.8 Phone Status Monitoring............................................................................... 16 2.8.1 Description ........................................................................................... 16 2.9 User Category Service .................................................................................. 17 2.9.1 Description ........................................................................................... 17 2.10 Call Waiting .................................................................................................. 18 2.10.1 Description ......................................................................................... 18 2.11 Calling Line ID Delivery ............................................................................... 18 2.11.1 Description ......................................................................................... 18 2.12 Configurable Calling Line ID for Emergency Calls..................................... 19 2.12.1 Description ......................................................................................... 19 2.13 Lawful Intercept Punch-List Items............................................................... 20 2.13.1 Description ......................................................................................... 20 3 Group Services ....................................................................................................21 3.1 Department Music On Hold........................................................................... 21 3.1.1 Description ........................................................................................... 21 3.2 Large Enterprise Support .............................................................................. 21 3.2.1 Description ........................................................................................... 22 3.3 Originating Fully Restricted ........................................................................... 29 3.3.1 Description ........................................................................................... 29 3.4 Terminating Fully Restricted ......................................................................... 31 3.4.1 Description ........................................................................................... 31 4 Messaging Services............................................................................................33 4.1 Callback Returns to Voice Mail..................................................................... 33 BROADWORKS FUNCTIONAL SUMMARY 2O-BD5013-00 PAGE 3 OF 93
Page 1: BROADWORKS FUNCTIONAL SUMMARY RELEA
Page 5 and 6: 6.7.1 Description .................
Page 7 and 8: 2 User Services 2.1 Auto Attendant
Page 9 and 10: • Figure 2 Calendar Pop-up 2.3.1.
Page 11 and 12: • Figure 5 Auto Attendant Add Pag
Page 13 and 14: 2.6 Directed Call Pickup with Barge
Page 15 and 16: 2.7 Auto Callback Feature ID(s): 10
Page 17 and 18: 2.9 User Category Service Feature I
Page 19 and 20: 2.12 Configurable Calling Line ID f
Page 21 and 22: 3 Group Services 3.1 Department Mus
Page 23 and 24: • Figure 8 Enterprise Setup Step
Page 25 and 26: 3.2.1.3 Enterprise Private Dialing
Page 27 and 28: � No access to groups. The Enterp
Page 29 and 30: 3.3 Originating Fully Restricted Fe
Page 31 and 32: 3.4 Terminating Fully Restricted Fe
Page 33 and 34: 4 Messaging Services 4.1 Callback R
Page 35 and 36: 4.3.1.2 CommPilot Express Support f
Page 37 and 38: 4.4.1.2 Call Origination BroadWorks
Page 39 and 40: 4.4.1.4 Detection of Escape Sequenc
Page 41 and 42: 5.2 Conferencing OAM Integration Fe
Page 43 and 44: In the current release conferences
Page 45 and 46: 5.2.7 Ad-Hoc Conferencing From the
Page 47 and 48: 5.2.11 Accounting Integration The d
Page 49 and 50: 5.4 Performance Enhancements for Tr
Page 51 and 52: An optional -day argument is added
Page 53 and 54:
6 System 6.1 Call Client Hold Integ
Page 55 and 56:
6.2 Calling Line ID Delivery Enhanc
Page 57 and 58:
• Figure 23 Schematic Overview of
Page 59 and 60:
NMS SYSTEM NS Customer database SLA
Page 61 and 62:
6.5 G.729 Codec Support Feature ID(
Page 63 and 64:
cList List of string (1 to 32 chara
Page 65 and 66:
According to RFC 2897 (for MGCP), t
Page 67 and 68:
is physically connected to that aud
Page 69 and 70:
6.10 Multiple Country Code Support
Page 71 and 72:
6.11.1.2 Custom Service Announcemen
Page 73 and 74:
A new mouse over text property file
Page 75 and 76:
� Selective Call Rejection The ch
Page 77 and 78:
Open Client Server maintains TCP/IP
Page 79 and 80:
OTG Maps to Site The Network Server
Page 81 and 82:
6.17 Pre-Typing Policy Feature ID(s
Page 83 and 84:
A PreCallTyping dial plan entry is
Page 85 and 86:
formatted directory number for whic
Page 87 and 88:
6.20.1.3 Application Server The App
Page 89 and 90:
AS_CLI/System/Routing/MediaServerSe
Page 91 and 92:
� SMCtcpwr, version 7.6 � SUNWj
Page 93:
6.22 Unregistered Endpoint Announce
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