CD-R Duplicator User's Guide - Kingdom
CD-R Duplicator User's Guide - Kingdom
CD-R Duplicator User's Guide - Kingdom
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Chapter 8 Troubleshooting<br />
<strong>CD</strong>-R <strong>Duplicator</strong> Series<br />
1. No display on L<strong>CD</strong> or the unit does not operate when power on.<br />
• Please check the power cable and the power supply.<br />
2. L<strong>CD</strong> shows the Error message.<br />
• During the operations of Copy, Test, Compare and Verity, you may press the ESC<br />
button to abort the operation. An error message will be shown on the L<strong>CD</strong>. Some <strong>CD</strong><br />
writers will cause the duplication to hang up and you have to power off/on to return to<br />
normal operation.<br />
• Failed reading may cause the error message shown on the L<strong>CD</strong> display. Change the<br />
master <strong>CD</strong> and try again.<br />
• During operation, if read error, buffer under run or writing error occurs, the L<strong>CD</strong> will<br />
show error message like: Pass XX, failed XX.<br />
• If there is no device connected or detected by duplicator during power-on, the<br />
duplicator will show error message on L<strong>CD</strong> before entering the main menu.<br />
3. <strong>CD</strong>-ROM can not read disc and shows error message.<br />
• Check the format of master <strong>CD</strong> or master <strong>CD</strong> itself for damage.<br />
• Use any of the <strong>CD</strong>-Writers to read the master; if it works, the <strong>CD</strong> –ROM may be<br />
defective or not compatible with <strong>CD</strong>-ROM.<br />
4. Buttons do not function.<br />
• May be still busy on task.<br />
• Button malfunction.<br />
• Faulty board.<br />
5. Copy complete but <strong>CD</strong>-R disc is not readable/executable.<br />
• Use compare to check.<br />
• Change another <strong>CD</strong>-ROM drive to test.<br />
6. The copy failure rate is high.<br />
• Lower the speed of <strong>CD</strong>-Writer and try again.<br />
• Quality of disc is poor.<br />
• Check for latest firmware version.<br />
• Check the <strong>CD</strong>-Writer maximum writing speed. With writing processes exceeding 24X<br />
please copy to hard drive first then to <strong>CD</strong>.<br />
7. Can not boot-up or fail to update firmware.<br />
• Contact your dealer to solve the problem.<br />
• Check to verify that correct program is downloaded and unzipped before writing file<br />
onto <strong>CD</strong>.<br />
• Failed update might cause a failed boot. This can only be corrected by returning the<br />
unit to <strong>Kingdom</strong>.<br />
8. To cancel the duplicator working process.<br />
• Press “ESC” button for 2 seconds to cancel any “Copy”, “Test”, or “Verify” etc.<br />
function while the job in working process.<br />
©2005 <strong>Kingdom</strong>, Inc. All rights reserved<br />
Ver: 1.0 Page 35 of 41 User’s <strong>Guide</strong>
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