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Vol. 3 2012 Thistle Magazine - Jardines

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community. Our Mannings Plus<br />

stores are setting new industry<br />

benchmarks in this regard.”<br />

In the Beauty sector too, Mannings<br />

and Guardian are leading the way<br />

by creating a lifestyle shopping<br />

experience driven by better<br />

enhanced store environments,<br />

excellent customer service, and<br />

a comprehensive range of brand<br />

selection and product offerings.<br />

In Malaysia, Guardian focuses on<br />

targeting both men and women<br />

and creating new opportunities to<br />

reinforce the brand. Its approach<br />

in empowering women through the<br />

‘Great Guardian Makeover’ and men<br />

through ‘Are you Men Enough?’<br />

campaigns brought about increased<br />

relevance to the brand and positive<br />

engagement with customers.<br />

Other measures have included<br />

the introduction of customized<br />

products for specific markets.<br />

Guardian in Singapore has launched<br />

a comprehensive ‘Natural & Organic’<br />

range of healthcare and wellness<br />

products to meet the growing<br />

demand for more natural products,<br />

Guardian is continuing to expand its network across the region as opportunities arise.<br />

while in mainland China, the launch<br />

of four new skincare product lines<br />

in Mannings’ own corporate brand<br />

range to meet consumers’ needs<br />

resulted in a positive increase in<br />

sales. In the first six months of<br />

the products being available, the<br />

Mannings range jumped from its<br />

previous ranking of six to become<br />

the number two skincare brand of<br />

Mannings China and the leading<br />

gross profit contributor.<br />

Mannings and Guardian are leading the way in the Beauty sector with their comprehensive range of brand<br />

selection and product offerings.<br />

“We are driven by the wish to expand<br />

our Beauty offerings anchored by<br />

our strong presence in the Health<br />

sector,” said Mr Kok.<br />

Dairy Farm is committed to<br />

surpassing customer expectations<br />

in both products and services in<br />

its Health & Beauty stores and to<br />

expanding as opportunities arise<br />

in the region’s emerging markets<br />

such as Vietnam. In spite of the<br />

economic downturn, which has<br />

affected the retail sector in many<br />

markets, Dairy Farm’s Health &<br />

Beauty sector continues to thrive,<br />

bolstered by strong sales and<br />

successful promotions.<br />

“The Health & Beauty segment is<br />

highly competitive,” said Mr Kok,<br />

“but our strong presence across the<br />

region, constant refining of store<br />

formats, and expansion of our store<br />

network mean we are very well<br />

placed for future development.”<br />

Feature 19<br />

<strong>Thistle</strong> vol.3 <strong>2012</strong>

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