OAO Ivatsevichdrev - Siempelkamp

Dr. Steffen, with the Siempelkamp
Academy Siempelkamp has created an
important opportunity to increase
customer benefits and plant expertise.
For whom have these training sessions
been developed?
Dr. Andreas Steffen: the Academy
targets three different groups. First, there
are our customers. they want to have
their investment in a new plant accompanied
with training for their team in order
to achieve highest efficiency during the
plant start-up and optimization phases.
the second group our Academy targets is
our suppliers and their siempelkamp colleagues
which are given the opportunity
to further educate themselves in the context
of their joint projects. the third target
group includes all of us. Within our Group
the opportunity for the transfer of knowhow
is willingly used.
How many of these training sessions
take place at the customer’s site and
how many here at the headquarters
in Krefeld? Are there any combined
sessions?
SIeMpelkAMp | MACHIneRy AnD PLAnts
At the heart of the equipment:
Teamwork with customers and
suppliers at the Siempelkamp Academy
The opportunity to build and deepen
one’s knowledge regarding Siempelkamp
lines has existed at Siempelkamp
Acad emy since 2005. To date, 80 training
courses have been carried out providing
internal training to Siempelkamp employees
and providing customer teams
from all over the world with the opportunity
to make direct contact with their
plant manufacturer. Dr. Andreas Steffen
is responsible for the concept and idea
for the Academy. Together with Rainer
Krumbach-Voss, he developed an important
building block for the training
sessions: the control room. In an interview
with “Bulletin” both describe
what made the Academy successful and
what motivates customers to regularly
visit the learning facility. Dr. Andreas Steffen
Rainer Krumbach-Voss: the training courses
are always a combination product. our
comprehensive startup training always
takes place at the customer’s site. However,
if a new customer wants to get ready
for their new equipment ahead of time,
the training takes place here in Krefeld.
the same goes for customers that intend
to prepare larger groups of employees for
their new job on our equipment.
What are the key factors for custom ers
to decide to receive training in
Germany?