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Toyota Environmental Sustainablity Report

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Scientific studies have shown that in an office environment<br />

24-26% of long-term sick leave is related to ergonomic<br />

issues. The office and workshop ergonomics project<br />

is complementary and supports our aim to provide a<br />

comfortable and pleasant work environment. Personal<br />

well-being however also depends on how members use<br />

their offi ce or workshop equipment.<br />

Offi ce Ergonomics<br />

We spend a lot of our working time at our desks working<br />

with our computers, which can cause physical strain (such<br />

as pain in shoulders and neck) and visual problems. We<br />

regularly organise information sessions where members<br />

are taught how personal workspace may be adapted<br />

and well-being may be further improved. We also provide<br />

individual advice along with our external medical service.<br />

We hold group awareness sessions, in which general<br />

ergonomic advice is given.<br />

Our Health and Safety department organised 80 individual<br />

sessions in our Head Offi ce and Technical Centre. Just over<br />

280 adaptations were made during the individual sessions<br />

and 130 adaptations were made after the sessions.<br />

Adjustments to do<br />

45<br />

40<br />

35<br />

30<br />

25<br />

20<br />

15<br />

10<br />

5<br />

0<br />

Chair<br />

Desk height<br />

Keyboard<br />

Screen riser<br />

Foot rest<br />

Document height<br />

Laptop height<br />

Specific mouse<br />

Screen<br />

Dockingstation<br />

FY07 FY08 FY09 FY10<br />

We make adjustments to our equipment based on the<br />

recommendations of the ergonomic specialist.<br />

For example, more members in our Technical Centre now<br />

work using a laptop. Technicians need more fl exibility to<br />

work with a computer, both in the offi ce as well as in the<br />

workshop or on the road.<br />

Workshop Ergonomics<br />

Number of sessions<br />

100<br />

80<br />

60<br />

40<br />

20<br />

0<br />

119 119<br />

29<br />

18<br />

11<br />

FY 06 07 08 09 10<br />

53<br />

Total HO Zaventem<br />

On request of the division, or when the risk assessment<br />

of certain activities shows a a significant risk for the<br />

human human body, group group sessions are organised organised in the<br />

workshop. This year’s year’s ergonomic workshop workshop focused on<br />

our contractors in the vehicle logistics logistics site at Zeebrugge,<br />

Zeebrugge,<br />

Belgium.<br />

Ergonomic advice is crucial as as many many of the contractors’<br />

activities such as placing towing towing hooks hooks and parking<br />

sensors are related to heavy load, load, work underneath a car<br />

or work in the compact area of a car.<br />

34<br />

20<br />

63<br />

22<br />

41<br />

80<br />

30<br />

50<br />

<strong>Toyota</strong> European Sustainability <strong>Report</strong> 2011 I Social Performance<br />

53

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