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Progress Report 2012 - Lego

Progress Report 2012 - Lego

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FOCUS<br />

A question from UNICEF<br />

Bo Viktor Nylund, Senior Advisor,<br />

Corporate Social Responsibility,<br />

Private Fundraising and Partnerships<br />

Division, UNICEF:<br />

You have introduced a product for<br />

girls recently. It is very positive that the<br />

report relates to concerns raised from<br />

customers in this regard. But, how do<br />

your products in general support equal<br />

play and life opportunities for boys<br />

and girls?<br />

The LEGO Group:<br />

We always aim to listen carefully to<br />

our customers, and we introduced<br />

LEGO ® Friends to add more choice for<br />

children. Research shows that girls as<br />

well as boys are interested in creative<br />

construction play – historically, however,<br />

we have failed to attract many girls.<br />

We therefore invited some of these girls<br />

to tell us what would be an interesting<br />

setting for them, if they were to play with<br />

construction toys – the development of<br />

LEGO ® Friends was the direct result of<br />

this participatory process.<br />

We aim to include as many children<br />

as possible in construction play, and<br />

are therefore pleased to have reached<br />

even more children, mostly girls, this<br />

time. The road is now open for them to<br />

discover other of our diverse products,<br />

all available for children of both sexes<br />

– we know that e.g. Harry Potter and<br />

LEGO ® City have been very popular<br />

among girls.<br />

Boundaries for marketing to children<br />

Knowing as much as we do about children and<br />

play can present us with a dilemma when trying<br />

to influence children to wish for a LEGO ® product.<br />

We do our utmost to communicate the genuine<br />

play experience children can expect from a LEGO ®<br />

product. However, when communicating with children,<br />

we are sensitive to the fact that children may<br />

perceive marketing messages differently from adults.<br />

In <strong>2012</strong> we reviewed our internal principles and<br />

our corporate standard on marketing to children<br />

together with key internal marketers. Our support<br />

in <strong>2012</strong> to Media Smart, a UK originated Media<br />

Literacy Programme, led to the development of the<br />

‘Digital Adwise Parent Pack’ to help parents and<br />

children identify and understand the adverts and<br />

commercial material they collectively encounter in<br />

the online world. You can find the material at<br />

http://www.mediasmart.org.uk/<br />

Overall we work actively to ensure that our marketing<br />

is conducted responsibly and lives up to our<br />

stakeholders’ expectations. An example would<br />

be how we work to integrate the Children’s Rights<br />

and Business Principles no. 6 ‘Use marketing and<br />

advertising with respect and support children’s<br />

rights’ in our daily marketing approach.<br />

Outside the LEGO Group<br />

133

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