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Europe B2C Ecommerce Report 2013

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22 INTERNET ACCESS AND (MOBILE) USAGE IN EUROPE<br />

60<br />

45<br />

30<br />

15<br />

0<br />

60<br />

and tablets, especially among young people. Individuals<br />

in the EU27 aged 16-74 years made slightly more use of<br />

handheld devices, including mobile or smart phones and<br />

other small Internet-enabling devices, than of portable<br />

computers (including laptops, netbooks and tablets).<br />

The proportion of young people aged 16-24 using hand-<br />

held devices (47 %) for Internet access in 2012 was 7<br />

percentage points higher than for those using portable<br />

computers (40 %). Overall, about one-third of individuals<br />

in the EU27 used mobile devices to access the Internet<br />

away from home or work. The share of mobile Internet<br />

usage by young people was – at 58% – almost five times<br />

higher than the 12% share for the population aged 55-74 15 .<br />

any mobile device portable computer handheld device<br />

All individuals 16-24 years 25-54 years 55-74 years<br />

Figure 20: Individuals who used Internet away from home, by age<br />

and type of device, Statistics in Focus 50.2012<br />

UK<br />

A recent study16 of the <strong>Europe</strong>an mobile commerce market<br />

shows a healthy growth in smartphone users buying goods and<br />

services via their phone. Of the <strong>Europe</strong>an nations surveyed by<br />

comScore, the UK is the most mobile commerce-friendly, with<br />

nearly a quarter (23.1%) of all smartphone owners in the UK<br />

having accessed some online retail site from their mobile in<br />

the last three months of 2012. This confirms UK figures, where<br />

m-commerce reached 12% of total e-sales, triple the number in<br />

201017 Scandinavia<br />

8<br />

12%<br />

Spain<br />

7<br />

Italy<br />

7<br />

Leading m-commerce<br />

Netherlands<br />

6<br />

country in EU, with 12%<br />

Austria<br />

6<br />

of all <strong>B2C</strong> e-sales through<br />

Switzersland<br />

6<br />

<strong>Europe</strong><br />

5,5<br />

Germany<br />

4<br />

France . The top five most 2 popular choices for a mobile transaction<br />

Poland in the UK were 1,7clothing<br />

and accessories (4.3% of the<br />

mobile devices<br />

smartphone audience), 0 followed 3,75 by printed books (3.2%); 7,5 in joint<br />

third place was consumer electronics (3.1%) and tickets (3.1%),<br />

11,25 15<br />

with personal care and hygiene products (2.1%) in fifth place.<br />

UK<br />

Scandinavia<br />

Spain<br />

Italy<br />

Netherlands<br />

Austria<br />

Switzersland<br />

<strong>Europe</strong><br />

Germany<br />

France<br />

Poland<br />

Figure 21: M-commerce as a percentage of country e-commerce<br />

in 2012, <strong>Ecommerce</strong> <strong>Europe</strong>, <strong>2013</strong><br />

Pagina 21<br />

EUROPE <strong>B2C</strong> E-COMMERCE<br />

MOBILE INTERNET USAGE IN EUROPE MOBILE COMMERCE AS A PERCENTAGE OF COUNTRY E-SALES 2012<br />

4<br />

5,5<br />

6<br />

6<br />

6<br />

7<br />

7<br />

0 3,75 7,5 11,25 15<br />

15 Eurostat: Survey on ICT usage in Households and by Individuals - Statistics in Focus 50/2012 16 comScore, July 2012 17 IMRG, UK<br />

1,7<br />

2<br />

8<br />

12<br />

12<br />

UK

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