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32<br />
THE EMERGING MARKETS EUROPE <strong>B2C</strong> E-COMMERCE<br />
9 million active<br />
e-shoppers<br />
Populair: Clothing,<br />
shoes, jewellery,<br />
books and cosmetics<br />
50%<br />
Internet<br />
user<br />
€464<br />
Average spend<br />
per e-Shopper<br />
Poland<br />
According to recent research, close to 50% of Polish<br />
Internet-users are shopping online. Among people below<br />
35 this proportion goes up to nearly 70% 50 . Clothing,<br />
shoes, jewellery, books and cosmetics are among the<br />
products purchased online on a regular basis. The Polish<br />
e-commerce market has been growing robustly.<br />
Estimated <strong>B2C</strong> e-sales, including goods and services,<br />
have reached €4.2 bn, an increase of 25%.<br />
This would not have been possible without the increasing<br />
access to the Internet seen in Poland. 70% of households<br />
in Poland had Internet access in 2012 and 67% had<br />
broadband connection, an increase of more than 45% in<br />
the number of Internet-users and of more than 75% of<br />
broadband connections compared to 2008 51 .<br />
Nine million e-shoppers or 45% of the number of active<br />
Internet-users actually purchased goods and/or services<br />
online 52 . At an estimated €464 in 2012, the average<br />
annual amount spent per e-shopper is still below the<br />
<strong>Europe</strong>an average. Internet-users are mainly young<br />
people who are still studying or the well-educated.<br />
The greatest number of Internet-users is found among<br />
people with the highest income.<br />
50 Eurostat, Statistics in Focus 50/2012<br />
51 Eurostat, Statistics in Focus 50/2012<br />
52 <strong>Ecommerce</strong> <strong>Europe</strong> estimates<br />
Russia<br />
The volume of the Russian e-commerce market is<br />
estimated to have reached around €10.3 bn from 7.6<br />
billion in 2011. The market is growing at an annual rate of<br />
around 35%. The behaviour of Russian online consumers<br />
is largely a replica of buyers’ steps in Western markets,<br />
though at a slower pace: half of the regular e-shoppers in<br />
Russia only started making online purchases in the last<br />
two years. Russian e-commerce has the need, the<br />
potential and the room to grow. The reasoning is the<br />
future rise in the number of Internet-shoppers in Russia:<br />
from 20 mn in 2012 to around 40 mn in 2015, and in the<br />
number of bank card-users.<br />
One of the other reasons for the positive growth in<br />
e-commerce in Russia is the still under-developed retail<br />
infrastructure, in particular in the regions. In remote areas<br />
E-shoppers<br />
of this huge country there is a growing demand to have<br />
growth since 2000<br />
better and more direct access to original quality and fewer<br />
over-priced products. That makes the remote regions of<br />
Russia especially attractive for e-commerce.<br />
For further in-depth information, Infographics and<br />
Country Profiles of other Eastern <strong>Europe</strong>an countries,<br />
we refer to <strong>Ecommerce</strong> <strong>Europe</strong>’s regional report<br />
covering Eastern <strong>Europe</strong>.<br />
+500%<br />
35%<br />
Increase of goods and<br />
services sold online in<br />
Russia in 2012<br />
€40<br />
million<br />
Internet-shoppers:<br />
growth<br />
40 mn in 2015<br />
10,3<br />
billion<br />
Russian<br />
e-commerce<br />
market<br />
8.9% Growth<br />
lands: lowest<br />
8.9% in 2012