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Europe B2C Ecommerce Report 2013

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32<br />

THE EMERGING MARKETS EUROPE <strong>B2C</strong> E-COMMERCE<br />

9 million active<br />

e-shoppers<br />

Populair: Clothing,<br />

shoes, jewellery,<br />

books and cosmetics<br />

50%<br />

Internet<br />

user<br />

€464<br />

Average spend<br />

per e-Shopper<br />

Poland<br />

According to recent research, close to 50% of Polish<br />

Internet-users are shopping online. Among people below<br />

35 this proportion goes up to nearly 70% 50 . Clothing,<br />

shoes, jewellery, books and cosmetics are among the<br />

products purchased online on a regular basis. The Polish<br />

e-commerce market has been growing robustly.<br />

Estimated <strong>B2C</strong> e-sales, including goods and services,<br />

have reached €4.2 bn, an increase of 25%.<br />

This would not have been possible without the increasing<br />

access to the Internet seen in Poland. 70% of households<br />

in Poland had Internet access in 2012 and 67% had<br />

broadband connection, an increase of more than 45% in<br />

the number of Internet-users and of more than 75% of<br />

broadband connections compared to 2008 51 .<br />

Nine million e-shoppers or 45% of the number of active<br />

Internet-users actually purchased goods and/or services<br />

online 52 . At an estimated €464 in 2012, the average<br />

annual amount spent per e-shopper is still below the<br />

<strong>Europe</strong>an average. Internet-users are mainly young<br />

people who are still studying or the well-educated.<br />

The greatest number of Internet-users is found among<br />

people with the highest income.<br />

50 Eurostat, Statistics in Focus 50/2012<br />

51 Eurostat, Statistics in Focus 50/2012<br />

52 <strong>Ecommerce</strong> <strong>Europe</strong> estimates<br />

Russia<br />

The volume of the Russian e-commerce market is<br />

estimated to have reached around €10.3 bn from 7.6<br />

billion in 2011. The market is growing at an annual rate of<br />

around 35%. The behaviour of Russian online consumers<br />

is largely a replica of buyers’ steps in Western markets,<br />

though at a slower pace: half of the regular e-shoppers in<br />

Russia only started making online purchases in the last<br />

two years. Russian e-commerce has the need, the<br />

potential and the room to grow. The reasoning is the<br />

future rise in the number of Internet-shoppers in Russia:<br />

from 20 mn in 2012 to around 40 mn in 2015, and in the<br />

number of bank card-users.<br />

One of the other reasons for the positive growth in<br />

e-commerce in Russia is the still under-developed retail<br />

infrastructure, in particular in the regions. In remote areas<br />

E-shoppers<br />

of this huge country there is a growing demand to have<br />

growth since 2000<br />

better and more direct access to original quality and fewer<br />

over-priced products. That makes the remote regions of<br />

Russia especially attractive for e-commerce.<br />

For further in-depth information, Infographics and<br />

Country Profiles of other Eastern <strong>Europe</strong>an countries,<br />

we refer to <strong>Ecommerce</strong> <strong>Europe</strong>’s regional report<br />

covering Eastern <strong>Europe</strong>.<br />

+500%<br />

35%<br />

Increase of goods and<br />

services sold online in<br />

Russia in 2012<br />

€40<br />

million<br />

Internet-shoppers:<br />

growth<br />

40 mn in 2015<br />

10,3<br />

billion<br />

Russian<br />

e-commerce<br />

market<br />

8.9% Growth<br />

lands: lowest<br />

8.9% in 2012

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