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Europe B2C Ecommerce Report 2013

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30<br />

THE EMERGING MARKETS EUROPE <strong>B2C</strong> E-COMMERCE<br />

€865<br />

9.5% of this<br />

is spent on<br />

travel,<br />

entertainment<br />

and<br />

electronics<br />

Average spend<br />

per e-Shopper<br />

33 million<br />

Internetusers<br />

71.5% of the<br />

population)<br />

The emerging markets<br />

Spain<br />

In Spain the growth of e-commerce is steady and strong,<br />

and it is certainly doing far better than the struggling<br />

Spanish economy. The country has 33 million Internet-<br />

users (71.5% of the population) and nearly 15 million<br />

e-shoppers which is double the number in 2007.<br />

The estimated revenue generated by the sector reached<br />

€13 bn in 2012, up 19% compared to 2011 41 . 9.5% of this<br />

is spent on travel, entertainment and electronics as these<br />

are the goods and services purchased most on the web.<br />

The 2012 estimated average annual amount spent per<br />

e-shopper stood at €865 42 .<br />

Spanish online sales of technical consumer goods grew<br />

89,8% in 2012 to € 476 million. Traditional retail sales<br />

dropped -14.8 % 43 8.9% Growth of e-commerce in the Netherlands:<br />

lowest in <strong>Europe</strong>. Online . sales grew<br />

8.9% in 2012 to reach €9.8 bn.<br />

41 Adigital, Spanish e-commerce association<br />

42 Red.es (Spanish Research Agency linked to the Ministry of Industry,<br />

Energy and Tourism)<br />

43 GfK<br />

Italy<br />

Italy has no fewer than 38 million Internet-users. 63%<br />

of the approximately 25 million households in Italy (from<br />

47% in 2008) have Internet access. To date there are only<br />

12 million online shoppers, but the number of e-shoppers<br />

increased by more than 30% in 2012 alone. Total <strong>B2C</strong><br />

e-sales, including goods and services reached € 9.6 bn 44 .<br />

The annual average basket is just under that of Spain<br />

and reached 800 euros. Most widespread payment option<br />

is credit card (73%), followed by PayPal with 16%. Most<br />

visited sites are eBay and Amazon.<br />

Online sales of technical goods grew with 2.8% to € 830<br />

mio, whereas traditional retail sales dropped - 6.4% to<br />

€ 12.2 bn.<br />

For further in-depth information, Infographics and<br />

Country Profiles of other Southern <strong>Europe</strong>an countries,<br />

we refer to <strong>Ecommerce</strong> <strong>Europe</strong>’s regional report<br />

covering Southern <strong>Europe</strong>.<br />

44 Netcomm, GfK Italian e-commerce association<br />

63%<br />

Internetusers<br />

BUY<br />

12 million oline<br />

shoppers<br />

Most wide-<br />

spread<br />

payment option is<br />

credit card (73%)

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