Visual Retail Plus - Point of Sale Users Manual - POS Software System

Customer Orders
VRP Point of Sale - Chapter 7 - Customer Orders
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Ringing up a customer order is (with the exception of the
order checkbox) functionally identical to a normal sale from
the perspective of the Point of Sale screen. When creating a
customer order sale a customer must be assigned to the
order. Attempting to finalize a customer order sale without
assigning a customer results in the system prompting for the
selection of a customer. The sale will not finalize without a
customer being assigned. When the sale is finalized, the
system prompts to determine if it is necessary to print a pick
ticket or additional receipt copies. Pick tickets are used when items are in stock, but at a different
location. In most cases the customer at the store takes the pick ticket to the warehouse location to
claim their merchandise.
Payment
A customer order can be initiated with a partial or full payment - or none at all if so desired.
A customer order record is generated when the sale is finalized. As with layaways, it is possible to
record a series of payments over time if needed. When the outstanding balance of the order has been
satisfied - the order will remain open until the items within it are marked as having been picked up.