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October 2007 Volume 10 Number 4 - Educational Technology ...

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Cases<br />

The first set of ten case studies cover examples of completely online learning systems. Within these cases there<br />

tends to be a restatement of the benefits of e-learning along with the acceptance of the authentic learning and<br />

knowledge construction possibilities in e-learning. Most but not all cover the case study elements outlined by the<br />

editors, nevertheless there is much for those interested in or involved with e-learning. Several issues are of particular<br />

note in this first set of cases, e.g.<br />

Assessment -<br />

• Assessment tools not only for the e-learning courses but also for the instructors are very important.<br />

• The positive student assessment of the courses tends to be directly proportional to the participation of the<br />

instructor.<br />

Networking -<br />

• For those interested in program development networks and their issues, the German WINFOline discussion can<br />

serve as a sound model and an outline of some of the hurdles that crop when working with other institutions.<br />

Professional development -<br />

• For those just moving to e-learning, the New Mexico State University professional development program is a<br />

realistic and useful case. The lessons learned here are exemplary, e.g. the learning curve is steep, capitalize on<br />

established models, and be prepared for ‘Plan B.’ This is complemented by the later case on educational reform<br />

which outlines some very useful lessons and practices, such as preparing teachers with problem solving and<br />

technology awareness sessions as well as developing communications support structures to support feedback<br />

and discussions.<br />

• The New Jersey-Namibia teacher training collaboration case brings out cross-cultural and cross-time period<br />

issues. Specifically, there is a need for flexibility when networks are unstable or less advantaged students must<br />

rely on Internet Cafés for access.<br />

Student support -<br />

• The pilot program to introduce student e-portfolios illustrates the use of this learning tool in promoting<br />

reflection and self-understanding in a concrete practical way.<br />

• The Bridging Online (BOL) Program in the Co-Op unit at Simon Fraser University in British Columbia<br />

provides excellent examples of products helping co-op students become more confident and self-directed in<br />

understanding the pertinence and value of their skills for employment.<br />

The second set of eight cases covers those learning systems that the editors consider Blended Online Learning<br />

Systems. The editors do not make it clear how these cases differ from the first set as a result the distinction is more<br />

a curiosity than a help. This section brings out the difficulty of trying to pigeon-hole these e-learning case studies<br />

into distinct groups. The readers should not expect to see clearly discontinuous categories in this book because<br />

some of the cases could be put in one or more sections. Such cases are really examples along a continuum from less<br />

to more use of online resources and activities. Important here are the stories that the authors tell, the lessons that<br />

they learn, and the best practices that they suggest! Significant issues brought up in these eight cases are;<br />

Planning -<br />

• Timing always seems to be too short so do leave sufficient time to complete tasks<br />

• Funding is also something that requires much thought – e-learning is expensive so it is important to realize the<br />

limits of the e-learning program and make everyone aware of these.<br />

• Once again, be ready for surprises and unexpected results – remain flexible.<br />

• Understanding institutional policies and being ready to explain the e-learning program is essential.<br />

Student engagement -<br />

• Provide students with learning environments that bring together both theoretical and real-world scenarios.<br />

• Seek out assessments of e-learning directly from the students in order to improve the e-learning offerings.<br />

• Students are themselves a resource for learning. Use them to assist their fellow students.<br />

Instructor support -<br />

• There are many fundamental challenges facing instructors – changing roles with online activity especially the<br />

need for online support and participation, increased technical requirements, combining face-to-face with online<br />

contacts, perhaps increasing student load or development requirements.<br />

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