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Open Innovation 2.0 Yearbook 2013 - European Commission - Europa

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86 O P E N I N N O V A T I O N 2 0 1 3<br />

all stakeholders, including the crowd/audience<br />

itself?<br />

5. What does success look like and where will success<br />

be documented?<br />

6. What is needed to motivate participation? (A lot<br />

of research knowledge is available regarding<br />

social media participation, and crowdsourcing<br />

and working in particular.)<br />

Crowdsourcing, for those who have not explored<br />

and exploited it as a way of creating value, is a bit<br />

like skydiving: you need to trust your crowd, your<br />

audience, your followers and fans, since they are<br />

the ones that represent the real value of your<br />

company. As stated in his book, Lindgaard [5] says<br />

a fundamental question is being raised (by Erkinheimo):<br />

who creates more value, a bored professional<br />

or an enthusiastic amateur?<br />

References<br />

[1] Boutin, P. (2006), ‘Crowdsourcing: Consumers as<br />

Creators’, Bloomberg Businessweek, 12 July 2006<br />

(http://www.businessweek.com/stories/2006-07-12/<br />

crowdsourcing-consumers-as-creators).<br />

[2] Benkly, Y. (2007), The Wealth of Networks, Yale<br />

University Press.<br />

[3] Jolla Mobile (2012) (http://jollatides.com/).<br />

[4] Surowiecki, J. (2004), The Wisdom of Crowds: Why<br />

the Many Are Smarter Than the Few and How Collective<br />

Wisdom Shapes Business, Economies, Societies and<br />

Nations, Anchor Publishing.<br />

[5] Lindgaard, S. (2012), ‘Nokia: Engaging the passion of<br />

amateurs’, interview with Pia Erkinheimo, Social Media<br />

for Corporate Innovators & Entrepreneurs: Add Power<br />

to Your <strong>Innovation</strong> Efforts, p. 17 (http://www.15inno.<br />

com/2012/08/16/freebooks/).<br />

Contact<br />

Paul Dombowsky<br />

Founder, Ideavibes<br />

paul@ideavibes.com<br />

Pia Erkinheimo<br />

Head of Crowds & Communities, TIVIT Ltd<br />

pia.erkinheimo@tivit.fi

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