UD-35 SERVICE UPDATE FIRST HALF—2009 - Whirlpool

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• • • • SHOWROOM FLOOR MODE Recently some new units have been in showroom floor mode at the time of installation. Showroom floor mode has interior lights & user interface functionality, but no cooling. Service diagnostics will not function To remove from diagnostics mode, press the “Max Cool” and “Cooling On/Off” button • Door switch needs to be cycled to save the settings. Always check for showroom floor mode in no-cool situations where the cause is otherwise unknown. The unit will not go into diagnostics mode if it is in showroom floor mode. • • • • HOLIDAY MODE Disables lights, indicators and ice production. Instruct customer to allow ice door to close before placing unit in Holiday mode. New BIR SxS models (e.g. KSSCQTS03) have improved Star-K compliance. Improvement is backwards compatible and includes Main UI (software update) so that service diagnostics mode works correctly with the new door switch harness Touch the “Holiday Mode” button to put the unit in or take it out of holiday mode. Ice production is turned off in holiday mode on the theory that customers will not need more ice while they are away on vacation. However, the indicators and illumination are turned off for Star-K compliance (Sabbath observance). The holiday mode light itself will be on, but the idea is that nothing should turn on or turn off due to customer activity (such as opening the door) during the Sabbath. There is a current Star-K issue whereby indicators on the ingredient care center (ICC) and the in-door icemaker (IDI) can come on when both the FC and the RC door are opened at the same time on a side-by-side. One solution is just simply not to open both doors during the Sabbath if you observe these prohibitions. However, there will also be a kit coming out that corrects this situation. The kit consists of a door switch harness and a new UI with update software. A UI with version 29 or greater (see slide 7 for how to get version information) will work with the new door switch harness. The harness itself corrects the holiday mode issue, but if a UI with earlier version software is used then the UI display will be off during diagnostics mode. 76
Compressor Inverter COMPONENT TESTING COMPRESSOR INVERTER RED to RED/WHITE = 3-6 volts DC BLACK to WHITE = 120 volts AC Diagnosis Step 5 - Compressor running on high. 240 VAC across any 2 output wires to the compressor Compressor windings are 9-10 ohms Compressor Inverter The compressor is required to run at high speed in diagnostic mode step 5. In step 5, the Gemini board should be putting 6VDC on the RD to RD/WH control wires going to the inverter. Assuming the inverter is getting 115 VAC on BK to WH, then the inverter should output 230 VAC to the compressor. Air Door You should see 6-8 V from any of the four winding feeds to P6-6. The controller is actually switching 0-12 VDC voltages very rapidly on the windings and so as it turns out with a VOM you should see voltage in the same range with the meter on AC as you would DC. 77
Page 1 and 2:
SERVICE UPDATE FIRST HALF—2009 Ho
Page 3 and 4:
TABLE OF CONTENTS COOKING .........
Page 5 and 6:
TABLE OF CONTENTS Main User Interfa
Page 7 and 8:
COOKING UPDATES KITCHENAID FREESTAN
Page 9 and 10:
COOKING UPDATES KITCHENAID FREESTAN
Page 11 and 12:
COOKING UPDATES WARMING DRAWER FEAT
Page 13 and 14:
LAUNDRY PRODUCT UPDATES STEAM WASHE
Page 15 and 16:
STEAM WASHER CHANGES (continued) CC
Page 17 and 18:
FRONT LOAD WASHERS FAILURE CODES ON
Page 19 and 20:
“SPORT” BELLOW A “softer” b
Page 21 and 22:
SQUEAKING NOISE DURING SPIN Make a
Page 23 and 24:
AIR TRAP The air trap may be rattli
Page 25 and 26:
PROPER LOADING Proper loading of wa
Page 27 and 28:
TIER III The new Tier III washers b
Page 29 and 30:
PRESSURE SWITCH VS PRESSURE SENSORS
Page 31 and 32: DRYERS FL FAILURE CODES CHANGING In
Page 33 and 34: RAST CONNECTOR Care needs to be tak
Page 35 and 36: CLEAN UP UPDATES HOT WATER DISPENSE
Page 37 and 38: SILVERWARE ZONE (continued) It will
Page 39 and 40: DISH DRAWER DOOR ALIGNMENT Units dr
Page 41 and 42: - NOTES -
Page 43 and 44: KSSC42QMS03, starting December 2006
Page 45 and 46: Original Large Reservoir Dispenser
Page 47 and 48: ICE AND WATER UPDATE -cont. Shorten
Page 49 and 50: IN DOOR ICE DIAGNOSTICS The next th
Page 51 and 52: IN DOOR ICE DIAGNOSTICS (continued)
Page 53 and 54: EMITTER & RECEIVER ISSUES (BOTTOM M
Page 55 and 56: CABINET & DOOR ISSUES DOORS OUT OF
Page 57 and 58: TO INSTALL SHIM BEHIND RC BOTTOM HI
Page 59 and 60: MISALIGNED FREEZER DRAWER (continue
Page 61 and 62: LIGHT SWITCH PAD (36BM and 42FDBM O
Page 63 and 64: SMALL GAP BETWEEN UI AND FC DOOR Sm
Page 65 and 66: MAIN CONTROL The Gemini ES is the m
Page 67 and 68: DISPENSER CONTROL The Niagara board
Page 69 and 70: AVERAGE CRISPER TEMPERATURES KABI S
Page 71 and 72: • • • INTERMITTENT OVER TEMPE
Page 73 and 74: Old Cover Drain pan Overflows Model
Page 75 and 76: • • • • • PERFORMANCE UPD
Page 77 and 78: BOTTOM MOUNT SEALED SYSTEM JOINT LO
Page 79 and 80: • • • MAIN USER INTERFACE Not
Page 81: Component Description FC Thermistor
Page 85 and 86: AIR DOOR During operation (diagnost
Page 87 and 88: SERVICE POINTER INDEX COOKING BRAND
Page 89 and 90: COOKING (continued) BRAND & ID# DES
Page 91 and 92: BRAND & ID# DESCRIPTION DATE ISSUED
Page 93 and 94: - NOTES - 87
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UD-35 SERVICE UPDATE FIRST HALF—2009 - Whirlpool

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