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Download the full report - Human Rights Watch

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Qatar’s labor ministry has taken positive steps to inform migrant workers of <strong>the</strong>ir rights by<br />

publishing an informational booklet for migrant workers, and requesting local embassies’<br />

assistance in translating <strong>the</strong> information into workers’ native languages. 213 Labor ministry<br />

officials informed <strong>Human</strong> <strong>Rights</strong> <strong>Watch</strong> that <strong>the</strong>y have conducted “know your rights”<br />

seminars for workers, and conducted outreach through local media. 214 However, absent<br />

effective <strong>report</strong>ing and enforcement mechanisms, even workers aware of <strong>the</strong>ir rights can<br />

do little to seek protection.<br />

Complaints Reporting and Inspections<br />

Labor Ministry officials told <strong>Human</strong> <strong>Rights</strong> <strong>Watch</strong> that migrant workers should appeal to<br />

official agencies in case of abuse. 215 However, <strong>Human</strong> <strong>Rights</strong> <strong>Watch</strong> research in Qatar<br />

indicates that workers face significant obstacles and deterrents to registering complaints,<br />

and that workers turn to complaint registration mechanisms only as a last resort. Workers<br />

who <strong>report</strong> complaints must overcome a language barrier; at present, both <strong>the</strong> Labor<br />

Ministry hotline and <strong>the</strong> Labor Complaints Department provide services only in Arabic, a<br />

language rarely spoken by workers who migrate to Qatar for low-wage jobs in <strong>the</strong><br />

construction sector.<br />

Workers who <strong>report</strong> complaints risk immediate termination of <strong>the</strong>ir employment<br />

relationship, and expulsion from <strong>the</strong>ir accommodation. With no alternate source of income<br />

and no place to live should <strong>the</strong>y complain, many workers tolerate exploitation and abuse<br />

ra<strong>the</strong>r than face <strong>the</strong> alternative. A June 2011 study from Qatar’s National <strong>Human</strong> <strong>Rights</strong><br />

Committee found that “in most cases, if not all, <strong>the</strong> workers usually do not submit any<br />

complaints to <strong>the</strong> concerned authorities (police, <strong>the</strong> Department of Labor, <strong>the</strong> National<br />

Commission for <strong>Human</strong> <strong>Rights</strong>…etc.) for fear of losing <strong>the</strong>ir jobs or expulsion or deportation<br />

from <strong>the</strong> Country.” 216<br />

When asked how workers could seek assistance from <strong>the</strong> labor ministry if <strong>the</strong>y faced<br />

difficulties, Mohamed al-Obeidly, head of <strong>the</strong> Labor Ministry’s Legal Affairs Department,<br />

told <strong>Human</strong> <strong>Rights</strong> <strong>Watch</strong>, “If anyone has a problem, any complaints, by way of hotline, by<br />

213 Manual of Expatriate Employees in <strong>the</strong> State of Qatar, Ministry of Labor, on file with <strong>Human</strong> <strong>Rights</strong> <strong>Watch</strong>.<br />

214 <strong>Human</strong> <strong>Rights</strong> <strong>Watch</strong> meeting with Nasser al-Mannai, Director of Recruitment Department, Mohamed al-Obeidly, Director<br />

of Legal Affairs Department, and Salih al-Shawi, Director of Labor Relations Department, Ministry of Labor, Doha, Qatar, June<br />

22, 2011<br />

215 Ibid.<br />

216 Study on <strong>the</strong> Conditions of Unskilled Labor Force in <strong>the</strong> Construction Sector in Qatar, p.17.<br />

BUILDING A BETTER WORLD CUP 78

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