Disability Services Commission Annual Report

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2.5 Implementing the Carers Charter Gender differences were apparent, with male carers tending to report that they experienced respect, inclusion and consideration less often than female carers (see table below). Difference in reported levels of respect, inclusion and consideration for male and female carers Gender Question Carer treated with dignity and respect Inclusion of carer in assessments, planning and delivery Consideration of carer’s views Always, Often, Sometimes (%) Male (n = 112) Female (n = 607) Rarely, Never (%) Unclear/ Don’t know (%) Always, Often, Sometimes (%) Rarely, Never (%) Unclear/ Don’t know (%) 83 10 6 88 5 6 76 19 5 84 9 6 77 19 5 82 13 5 Eighty-two per cent of carers had not reported a complaint to their service provider. Of the 18 per cent who did raise a concern, 64 per cent indicated that their complaints had been given due attention and consideration. This means that 93 per cent of carers either did not raise a concern or felt that their concern was given due attention and consideration. In contrast, of all carers surveyed, six per cent felt that their concern was not given due attention and consideration and one per cent were not sure. Disability Services Commission Annual Report 2007–2008 47
2.5 Implementing the Carers Charter 48 Disability Services Commission Annual Report 2007–2008
Page 1 and 2: 2007 - 2008 Disability Services Com
Page 3 and 4: Table of Contents Letter of transmi
Page 5 and 6: HON MINISTER FOR DISABILITY SERVICE
Page 7 and 8: 1.1 Executive Summary 1.1 Executive
Page 9 and 10: 1.1 Executive Summary 1.1.1 Chairpe
Page 11 and 12: 1.1 Executive Summary 1.1.2 Directo
Page 13 and 14: 1.2 Operational Structure 1.2 Opera
Page 15 and 16: 1.2 Operational Structure 1.2.1 Dis
Page 17 and 18: 1.2 Operational Structure 1.2.2 Cor
Page 19 and 20: 1.2 Operational Structure In Januar
Page 21 and 22: 1.3 Performance Management Framewor
Page 27 and 28: 2.1 Overview of Operations 2.1 Over
Page 29 and 30: 2.1 Overview of Operations Total co
Page 31 and 32: 2.2 Service Reports 2.2 Service Rep
Page 33 and 34: 2.2 Service Reports — Accommodati
Page 35 and 36: 2.2 Service Reports — Accommodati
Page 37 and 38: 2.2 Service Reports — Individual
Page 43 and 44: 2.2 Service Reports — Strategic C
Page 45 and 46: 2.2 Service Reports — Strategic C
Page 47 and 48: 2.3 Disability Services Standards
Page 49 and 50: 2.4 Complaints Handling Trend Analy
Page 51: 2.5 Implementing the Carers Charter
Page 55 and 56: 3. Significant Issues and Trends ap
Page 57 and 58: 4.1 Financial Statements 4.1 Financ
Page 59 and 60: 4.1 Financial Statements 54 Disabil
Page 61 and 62: 4.1 Financial Statements Disability
Page 63 and 64: 4.1 Financial Statements Disability
Page 65 and 66: 4.1 Financial Statements (e) Income
Page 67 and 68: 4.1 Financial Statements entity, un
Page 69 and 70: 4.1 Financial Statements (s) Supera
Page 71 and 72: 4.1 Financial Statements 4. Supplie
Page 73 and 74: 4.1 Financial Statements 15. Restri
Page 75 and 76: 4.1 Financial Statements Reconcilia
Page 77 and 78: 4.1 Financial Statements 24. Other
Page 79 and 80: 4.1 Financial Statements 28. Contin
Page 81 and 82: 4.1 Financial Statements (8) Loss o
Page 83 and 84: 4.1 Financial Statements (c) Financ
Page 85 and 86: 4.1 Financial Statements 32. Remune
Page 87 and 88: 4.1 Financial Statements 35. Supple
Page 89 and 90: 4.1 Financial Statements 37. Client
Page 91 and 92: 4.2 Performance Indicators Opinion
Page 93 and 94: 4.2 Performance Indicators Outcome
Page 95 and 96: 4.2 Performance Indicators consiste
Page 97 and 98: 4.2 Performance Indicators # Servic
Page 99 and 100: 4.2 Performance Indicators funding
Page 101 and 102: 4.3 Other Financial Disclosures 4.3
Page 103 and 104:
4.3 Other Financial Disclosures Equ
Page 105 and 106:
Workforce Planning and Development
Page 107 and 108:
4.3 Other Financial Disclosures 4.4
Page 109 and 110:
4.5 Other Legal Requirements acc
Page 111 and 112:
4.5 Other Legal Requirements The C
Page 113 and 114:
4.5 Other Legal Requirements To sup
Page 115 and 116:
4.6 Government Policy Requirements
Page 117 and 118:
4.6.4 Occupational Safety and Healt
Page 119 and 120:
4.6 Government Policy Requirements
Page 121 and 122:
Appendix — Funding to external se
Page 123 and 124:
Page 125:
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Disability Services Commission Annual Report

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