Disability Services Commission Annual Report

4.2 Performance Indicators
Service
Accommodation
Support
($/service user)
Individual and
Family Support
($/service user)
LAC Coordination
($/service user)
LAC Direct
Consumer Funding
($/service user)
Strategic
Coordination
($/project)
Average Cost Target Variation
Previous Target
2003-04 2004-05 2005-06 2006-07 2007-08 2007-08
Year
$44,512 $46,711 $50,405 $54,346 $65,784 $54,971 21%
(e)
$4,681 $5,052
(a)
$2,367 $2,393
(b)
$7,853 $7,673
(b)
$5,362
(c)
$5,764
(d)
20%
(e)
$6,358 $6,385 10% 0%
$2,427 $2,542 $2,469 $2,470 -3% 0%
$7,360 $6,772 $6,563 $8,165 -3% -20%
(e)
$79,882 $94,313 $103,276 $104,283 $111,473
(e)
$87,109 7%
(e)
28%
(e)
Note:
(a) As of 2004–2005, service user and cost per service user data reflect the inclusion of the
electronic Community Aids and Equipment Program (eCAEP) service user data. A change in
reporting by WA Disabled Sports Association in 2004–2005 affected service user and cost per
service user data in that year.
(b) The average cost per service user for 2004–2005 for LAC Direct Consumer Funding and for
LAC Coordination has been recalculated retrospectively to adjust for miscoding of data.
(c) The 2005–2006 Individual and Family Support cost per service user data reflect different
methodologies of reporting Disability Professional Services adopted by two agencies which
translated to fewer service users being reported.
(d) The 2006–2007 Individual and Family Support cost per service user data reflect improvements
in data collection and changes in the counting of service users by three agencies.
(e) Further explanation can be found under each service area.
Service 1: Accommodation Support Average Cost Per Service User
Accommodation Support includes assistance for people with disabilities to live in a
range of accommodation options, including hostels, group homes or supported
community living in their own home. This includes support with personal care and
independent living skills and may range from a few hours of support a week to
24-hour care.
The average cost per service user for 2007–2008 was $65,784. When comparing
the average cost for 2007–2008 with that of 2006–2007, upon which the 2007–2008
target was set, it should be borne in mind that the average cost of 2006–2007 was
understated on account of the over-reporting of service users by three nongovernment
organisations. In addition, data coding errors occurred as a result of
definitional ambiguity of services provided within Service 1 and 2, which will be
subject to a complete audit during 2008–2009 in order to improve accuracy in future
reporting. The Accommodation Support budget represented 60 per cent of the
Commission’s budget and supported 16 per cent of service users.
Disability Services Commission Annual Report 2007–2008 91