Disability Services Commission Annual Report

4.2 Performance Indicators
funding via the Combined Application Process. There has been a time lag in
adjusting the method of calculating the target to reflect this policy shift.
LAC Coordination was accessed by 40 per cent of service users and represented
six per cent of the Commission’s budget. A further three per cent of the
Commission’s budget was provided to service users via LAC Direct Consumer
Funding.
Individual Coordination
2004-2008
Percentage of budget
2007-2008
8%
# Service users
9,000
8,000
7,000
6,000
5,000
4,000
3,000
2,000
1,000
0
2003-04 2004-05 2005-06 2006-07 2007-08
Service users 6,981 7,169 7,605 7,836 8,285
$/Service user $2,367
(a)
$2,393 $2,427 $2,542 $2,469
Year
$3,000
$2,500
$2,000
$1,500
$1,000
$500
$0
$/Service user
92%
Percentage of service users
2007-2008
60%
40%
Note:
(a) The average cost per service user for 2004–2005 has been recalculated retrospectively to adjust
for miscoding of data.
Service 4: Strategic Coordination Average Cost Per Strategic Project
The Strategic Coordination Service includes the monitoring of progress by public
authorities in implementing Disability Access and Inclusion Plans and improving
access; data collection and monitoring of population trends to identify issues which
impact on people with disabilities and their carers and inform the development of
government policies and programs; policy development; monitoring the standards
and quality of services; community education and disability awareness strategies;
advocacy; and information.
As the work conducted within this service enhances the environment for all Western
Australians with disabilities, the costs are measured against the total number of
strategic coordination projects and activities.
The average cost of Strategic Coordination per project increased by seven per cent
since the previous year. Subsequent to the target being set, additional one-off
grants were made available in response to new strategic policy directions including
assistance for local government to implement the ‘You’re welcome’ initiative and
94 Disability Services Commission Annual Report 2007–2008