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CDE Appendix 1 Literature Review - Central East Local Health ...

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The Culture, Diversity and Equity Project: <strong>Literature</strong> <strong>Review</strong><br />

<strong>Appendix</strong> 1:<br />

HRSA Organizational Cultural Competence Assessment Profile Structure, Process and Output Indicators<br />

DOMAIN: Organizational Values<br />

Part I: Structure, Process and Output Indicators<br />

An organization's perspective and attitudes regarding the worth and importance of cultural competence,<br />

and its commitment to providing culturally competent care.<br />

INDICATORS<br />

FOCUS AREAS<br />

STRUCTURE<br />

PROCESS<br />

STRUCTURE<br />

PROCESS<br />

OUTPUT<br />

Leadership,<br />

Investment,<br />

Documentation<br />

• Individual(s) at executive<br />

level with responsibility for<br />

implementing/monitoring<br />

cultural competence<br />

plans/initiatives<br />

• Team/committee of midand<br />

high-level staff<br />

responsible for<br />

coordinating cultural<br />

competence (and<br />

diversity) activities<br />

• Funding related to cultural<br />

competence activities<br />

• Overall investment<br />

in cultural<br />

competence<br />

• Mission statement<br />

addresses cultural<br />

competence<br />

• Strategic plan<br />

addresses cultural<br />

competence,<br />

including a cultural<br />

competence plan<br />

• Business plan<br />

addresses cultural<br />

competence<br />

• Program plans<br />

address cultural<br />

competence<br />

• Staff<br />

awareness/accept<br />

ance regarding<br />

contents of<br />

relevant plans<br />

• Client/community<br />

awareness<br />

regarding contents<br />

of relevant plans<br />

• Materials<br />

expressing the<br />

organization's<br />

commitment to<br />

cultural<br />

competence<br />

108

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