Module 5 - Air Waybill Outturn Reports - Cargo Support

5 

AIR WAYBILL OUTTURN 

REPORTS 

Australian Customs Service 

5 Constitution Avenue 

Canberra ACT 2601 

Telephone: 02 6275 6666 

Facsimile: 02 6275 6999 

© Commonwealth of Australia 2004 

This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced 

by any process without prior written permission from the Australian Customs Service. Requests and enquiries 

concerning reproduction rights should be addressed to the Director, Corporate Communication, Australian 

Customs Service, 5 Constitution Avenue, Canberra, ACT, 2601. 

IMPORT CARGO REPORTING MANUAL (AIR) – V1.1 23/07/2008 5.1

AIR WAYBILL OUTTURN REPORTS 

TABLE OF CONTENTS 

Overview...............................................................................................................3 

What is an Air Waybill Outturn (AWO)? ............................................................3 

How is an AWO communicated? ......................................................................3 

When is an AWO used?....................................................................................3 

Links .................................................................................................................4 

Consolidated Cargo Status and Screening.......................................................4 

Unsolicited Messages.......................................................................................4 

Document Status ..............................................................................................4 

Part shipments..................................................................................................4 

Surplus goods...................................................................................................5 

Legislation.........................................................................................................6 

Offences ...........................................................................................................6 

Further information............................................................................................6 

Creating an Air Waybill Outturn Report ................................................................6 

Searching for an Air Waybill Outturn Report ......................................................10 

Amending an Air Waybill Outturn Report............................................................16 

Withdrawing an Air Waybill Outturn Report ........................................................21 

Related topics.....................................................................................................23 

Further assistance..............................................................................................23 

5.2 IMPORT CARGO REPORTING MANUAL (AIR) – V1.1 23/07/2008


OVERVIEW 

WHAT IS AN AIR WAYBILL OUTTURN (AWO)? 

An air waybill outturn (AWO) is a report made by a cargo terminal operator 

(CTO) providing information about cargo that they have unloaded from an aircraft. 

An AWO may also be lodged by the operator of a section 77G depot providing 

information about cargo that has arrived at or been deconsolidated at their depot. 

An AWO records the time of receipt, and confirms the actual arrival of cargo. 

Importantly this includes the identification of surplus or short-landed cargo. 

HOW IS AN AWO COMMUNICATED? 

An AWO must be reported electronically by the receiving CTO or depot operator. 

A CTO operator or depot operator may engage a third party (such as a bureau) to 

report their outturns, however the legal responsibility for making the report remains 

with the CTO or depot operator. 

WHEN IS AN AWO USED? 

For cargo unloaded from an aircraft at an airport the AWO must be communicated 

within 24 hours of the aircraft arrival. 

For cargo received in a ULD container that is not unpacked at the receiving 

premises, the AWO must be communicated with 24 hours of receipt at the 

premises. 

For cargo received in a ULD container that is unpacked at the receiving premises, 

the AWO must be communicated with 24 hours of completion of the unpacking. 

For any other cargo received the AWO must be communicated the day after the 

day the cargo was received at the premises. In this case “day” does not include 

Sundays of public holidays. 

WHAT INFORMATION DOES THE AWO REPORT: 

The AWO report must: 

• specify any goods included in the cargo report that have not been 

unloaded (shortlanded) 

• specify any goods not included in the cargo report that have been 

unloaded (surplus) or 

• contain a statement that there is no shortage or surplus cargo. 

The AWO also includes check box indicators for damage and pillage. 



LINKS 

The relationship of the AWO to other reports in the air cargo environment is 

illustrated below. 

CONSOLIDATED CARGO STATUS AND SCREENING 

Air waybill outturns play no role in the generation of consolidated cargo status. 

No cargo screening period applies to an AWO. 

UNSOLICITED MESSAGES 

To assist depot operators provide accurate outturn reports, Customs may (when 

available) send an unsolicited message known as a Cargo Status Advice (CSA) to 

the destination establishment nominated on an underbond movement approval. 

A CSA has cargo specific details such as MAWB, cargo description and the 

number of pieces. 

DOCUMENT STATUS 

After lodgement outturns are validated within the ICS. An AWO that fails validation 

will be rejected and will not be stored in the ICS. These documents must be 

corrected and re-lodged. 

Air waybill outturns that pass validation and are stored in the ICS are assigned a 

document status. The status of an AWO can only be determined by checking the 

ICS. The possible statuses for an AWO are: 

• Clear – the AWO has been validated without error. This is the default 

status and is implied by the acceptance and storage of the report. 

• Withdrawn – the AWO has been withdrawn. This is indicated by the 

‘WITHDRAWN’ indicator displayed across the top of the screen in red. 

PART SHIPMENTS 

Part shipments occur when a single consignment arrives over two or more flights. 

When this occurs the aircraft operator or charterer must report the flight details for 

the arrival of the second, or subsequent, parts quoting the original master air 

waybill (MAWB). The ICS will check existing airway bill outturns for cargo quoting 



the original MAWB and create ‘ghost’ cargo reports for any house air waybill(s) 

that link to the original cargo report. When doing this, the ICS will reflect the new 

arrival details and number of packages. 

When reporting an AWO for second, or subsequent, ‘part shipments’ the outturn 

result must refer to the entire shipment. 

For example, if three of five packages arrive first, and two more packages arrive on 

a subsequent flight, the first outturn must report two packages short-landed. The 

second AWO will report nil discrepancies. That is, the second AWO will state that 

all packages have arrived in Australia. 

The following diagram illustrates a simplified ghosting process for part shipments. 

Diagram Two – Simplified ‘ghosting’ of HAWB due to short landing. 

SURPLUS GOODS 

Surpluses occur under two circumstances: 

• Surplus goods may be received or unpacked for a cargo that has been 

reported. For example, ten cartons were reported, but twelve cartons were 

received 

• A surplus consignment may be received or unpacked – the cargo was not 

expected and has not been reported. 

A CTO / depot operator may report surplus consignments by quoting ‘Dummy’ Air 

Waybill numbers (MAWB 000-00000000 and, optionally, HAWB number 0000). 

Note: AWO reports quoting surplus cargo must include a description of the cargo. 



LEGISLATION 

Customs Act 1901 

Section 64ABAA (1) requires that when cargo is unloaded from the aircraft, the 

depot operator must communicate electronically to Customs an outturn report in 

respect of the cargo. 

Section 64ABAB (1) relates to cargo unloaded from an aircraft and received into a 

depot. The depot operator must communicate the outturn report to customs within 

24 hours, or such other period as is prescribed by the regulations, after the time of 

arrival of the aircraft as stated in the actual arrival report. 

Section 64ABAB requires that when cargo is unloaded from an aircraft and 

moved to the depot operator nominated by the operator of the aircraft, the depot 

operator must communicate electronically to Customs an outturn report within 24 

hours of the arrival of the aircraft. 

Section 64ABAB (4) relates to cargo that is moved under permission given under 

section 71E to a Customs place (other than a warehouse). The person in charge of 

the Customs place must communicate the outturn report to Customs. This outturn 

must be reported no later than one day after the day on which the person recorded 

a receipt of the cargo at that place. 

Customs Regulations 1926 

OFFENCES 

Section 64ABAA – An offence against subsection 64ABAA (8) - Outturn report 

not communicated within the prescribed time, or communicated incorrectly – this is 

a fault-based offence with a maximum penalty of 120 penalty units. 

Section 64ABAA – An offence against subsection 64ABAA(9) - Outturn report not 

communicated, or not communicated within the prescribed time or communicated 

incorrectly – this is an offence of strict liability, with a maximum penalty of 60 

penalty units. The Infringement Notice Scheme (INS) applies to offences against 

section 64ABAA(9), with a penalty of twelve penalty units. A penalty unit is defined 

within the Crimes Act 1914. 

FURTHER INFORMATION 

Further information about the Customs Regulatory Philosophy can be found at 

http://www.customs.gov.au 

Further information about the Customs Infringement Notice scheme can be found 

at http://www.customs.gov.au 

CREATING AN AIR WAYBILL OUTTURN REPORT IN CI 

The Air Waybill Outturn Report Create screen enables users with the appropriate 

access to lodge detailed information relating to the aircraft discharge of imported 

goods or receipt of goods moved underbond. 

An air waybill outturn report comprises of two parts, a header and one or more 

lines. The header contains information relevant to the whole document such as 



who is outturning the cargo, and where. Lines contain information about specific 

shipments being discharged or received. 

When an air waybill outturn report is created, the ICS will attempt to link the air 

waybill outturn report to other reports (eg, an actual arrival report) received by the 

ICS. The ICS does this by comparing link fields such as the Flight No and Last O/S 

Departure fields. 

Tip: before attempting to create an air waybill outturn report, ensure that you have 

all required information and codes. It is NOT possible to use the reference search 

function (eg, for a United Nations Location code (UNLocode)) and lodge an air 

waybill outturn report simultaneously. 

The following table lists the codes that may be required in lodging an IAR and the 

fields to which they apply. 

Field name 

Type of code/identifier 

Flight No 

Three character airline code plus five 

character flight number 

Responsible Party ID Australian Business Number (ABN) / 

Customs Client Identifier 

Tip: an air waybill outturn can contain a maximum of 999 lines. A maximum of ten 

lines can be added to an air waybill outturn before it must be submitted. To add 

additional lines, refer to Amending an Air Waybill Outturn. 

To create an air waybill outturn report: 

Step 1. From the main menu, click on Imports, click on Air Waybill Outturn 

and then click on Create. 

The Air Waybill Outturn Create screen displays. 



The Air Waybill Outturn Report Create screen enables users to lodge detailed 

information relating to the discharge of goods from an aircraft or receipt of goods 

moved underbond. 

Note: the Reported By ID field will default to the ABN/CCID (Australian Business 

Number/Customs Client Identifier) of the reporting party and is read-only. 

Step 2. In the Flight No field, enter the airline code (as allocated by the 

International Air Transport Association (IATA)), and flight number (as assigned by 

the carrier to identify the journey of the aircraft) for the flight carrying the cargo. 

Step 3. In the Scheduled Arrival Date field, enter the scheduled arrival date 

that the aircraft carrying the cargo is expected to arrive at the first Australian port 

where the cargo will be discharged. 

Step 4. In the Outturn Establishment ID field, enter the establishment identifier 

of the establishment where the consignment is to be discharged (outturned) or 

destination premises for an underbond movement. 

Step 5. In the Outturn Date field, enter the date the goods were discharged 

from the aircraft or received at the establishment after an underbond movement. 

This is the local date at the port of discharge. 

Step 6. In the Outturn Time field, enter the time the goods were discharged 

from the aircraft or received at the establishment after underbond movement. This 

is the local port time in 24hr format (for example ‘16:45’). 

Step 7. In the Responsible Party ID field, enter the identifier of the responsible 

party that performed the outturn. This is the unique identifier of the party that is 

unloading, receiving or unpacking the cargo. The identifier is either an Australian 



Business Number (ABN) or Customs Client Identifier (CCID). To be a valid 

identifier, an ABN must be registered in the ICS. 

Note: An ABN must be registered in the ICS to be a valid identifier. 

To add a line: 

Step 8. Click on the Add Line button to create line items for the air waybill 

outturn report. 

The Air Waybill Outturn Line Create screen displays. 

The Air Waybill Outturn Line Create screen is where the details of a consignment 

being outturned are reported. 

Step 9. In the Master Air Waybill No field, enter the master air waybill number 

for the consignment. The master air waybill number is assigned by the carrier or 

their agent. This number is quoted on all related air cargo reports. The air waybill 

number master fields must have three characters in the first field and eight in the 

second field and should conform to the International Air Transport Association 

(IATA) check digit algorithm. 

Step 10. (Optional) In the House Air Waybill No field, enter the house air waybill 

number for the consignment. The house air waybill number is assigned by the 

house waybill cargo reporter, and in combination with the master number, 

identifies a house waybill consignment. 

Step 11. In the No Of Packages field, enter the number of packages in the 

consignment. This is the number of packages per consignment packed in such a 

way that they cannot be divided without first undoing the packing. 

Step 12. (Optional) In the Damage Indicator field, click on the drop down button 

and select YES if the consignment has been damaged, or NO if the consignment 

has not been damaged. 

Step 13. In the Outturn Result field, enter the outturn result. This is where any 

discrepancies between the cargo reported and the cargo actually received by 

Customs are reported. The values include: 

• NIL – NIL: used to indicate that an establishment has received the total number 

of packages expected in the consignment. If a consignment has been split into 

partshipments, once the total number packages have been received, NIL must 

be recorded in the last Outturn Result Code. 



• SC – SURPLUS CONSIGNMENT: a consignment is received that has not yet 

been reported to Customs. If the master or house bill information is known, this 

is provided in the outturn report. If the master or house bill information is not 

known, then an artificial bill number has been allowed within the Integrated 

Cargo System (ICS), which is master air waybill ‘000-00000000’ and if required 

house air waybill ‘0’. In all cases where SC is used, the establishment lodging 

the air waybill outturn report will be required to provide a goods description. 

• SH – SHORTAGE: this code is used to indicate that the establishment has not 

received all the packages expected in a consignment. If zero packages are 

received, an outturn report is still required but SH is recorded as the outturn 

result code and zero ‘0’ is recorded as the number of packages. 

• SU – SURPLUS PACKAGES: there were more packages received by the 

establishment than reported in the consignment. The actual number of 

packages received is included in the message. In all cases where SU is used, 

the establishment supplying the outturn will be required to provide a goods 

description. 

Step 14. (Optional) In the Pillage Indicator field, click on the drop down button 

and select YES (if part of the consignment has been stolen or is missing) or NO (if 

the consignment is intact). 

Step 15. (Conditional) In the Goods Description field, enter a detailed 

description of the goods. The Goods Description is a plain language description of 

the nature of the goods reported and is mandatory if the outturn result has been 

recorded as SU (surplus) or SC (surplus consignment). Goods Description is not 

required for anything other than surplus consignments. 

Note: a maximum of ten lines can be added to a page before the air waybill 

outturn must be submitted. 

Note: to add a new line, click on the Add More Line(s) button. 

Note: to exit this screen without saving, click on the Cancel button. 

Step 16. Click on the OK button after the last line required has been added. 

The Air Waybill Outturn Create screen displays with the updated details. 


Step 17. Click on the Submit button. 

The Air Waybill Outturn View screen displays with the updated details. 

SEARCHING FOR AN AIR WAYBILL OUTTURN REPORT IN CI 

The Air Waybill Outturn Search screen allows users with the appropriate access to 

search for an air waybill outturn report. 

An air waybill outturn report acknowledges the receipt of a consignment that has 

been discharged from an aircraft or relocated as a result of an underbond 

movement between licensed establishments. Cargo must remain at an 



establishment until the goods are cleared for release or until approved for a further 

underbond movement. 

Step 1. From the main menu, click on Imports, click on Air Waybill Outturn 

and then click on Search. 

The Air Waybill Outturn Search screen displays. 

The Air Waybill Outturn Search screen enables users to search for air waybill 

outturn reports. 

The default search criteria in the Select Combination field will be Master Air 

Waybill No. Fields for this search combination are displayed as mandatory fields. 

All other fields are disabled. 

Step 2. In the Select Combination field, click on the drop down button and 

select one of the following options: 

• Master Air Waybill No (default) 

• Master Air Waybill No & House Air Waybill No 

• Flight No & Scheduled Arrival Date & Outturn Establishment Id 

• Outturn Date Range & Outturn Establishment Id. 

Tip: choosing an appropriate search option will make searching more efficient. 

When a broad search option is used, a list will usually be returned. From this 

screen a specific document can be chosen. The broadest search option available 

is the Outturn Date Range & Outturn Establishment Id option. 

Step 3. 

Enter the relevant values in the mandatory fields. 

Note: the Outturn Date Range must be no more than 30 days duration. The 

Outturn Date From/To must not contain a date in the future. 

Note: to clear the search criteria entered, click on the Clear button. 

Step 4. 

Click on the Search button. 

If only one record is found, the Air Waybill Outturn View screen displays. 

If multiple records are found, the Air Waybill Outturn List screen displays. 



The Air Waybill Outturn List screen enables users to view a list of air waybill 

outturn reports. The reports are sorted by the Outturn Date/Time (in descending 

order) and then by the Outturn Establishment Code (in ascending order). The 

Outturn Date/Time field is the local date and time for the establishment reporting 

the air waybill outturn report. 

All fields are read-only. 

The following table lists the options available on the Air Waybill Outturn List 

screen. 

Option Action Result 

To view a previous or 

next page of results. 

Note: only available if 

more than one page 

exists. 

Click on the Page 

Prev or Next button. 

The previous or next page of 

results displays. 




To perform another 

search (with existing 

search criteria retained). 

To perform another 

search (with default 

search criteria). 

Click on the Back 

hyperlink. 

Click on the New 

Search hyperlink. 

The Air Waybill Outturn 

Search screen displays with 

the previously entered 

search criteria entered. 


Search screen displays with 

the default search criteria. 

Step 5. 

Click on a hyperlink in the Flight Number column. 

The Air Waybill View screen displays. 

The Air Waybill Outturn View screen enables users to view the details of an air 

waybill outturn report. 

If the Air Waybill Outturn View screen is accessed from another document in the 

Integrated Cargo System (ICS), for example, an air cargo report, the following 

changes occur: 

• the Report Prev and Next buttons are disabled 

• the Amend, Withdraw and Add Line(s) buttons are not displayed 

• all hyperlinks are hidden 

• the Show Hyperlinks column is not displayed. 



The following table lists the options available on the Air Waybill Outturn View 

screen. 


To view EDI site details. 

To view the previous or 

next version of the air 



more than one version 

exists. 

To navigate to a 

particular master air 

waybill number. 

Note: if the master air 

waybill number does not 

exist, the next available 

master air waybill 

number displays. 


next page of line 

summary details. 


more than one page 

exists. 

To view hyperlinks for 

documents/reports 

associated with a 

particular line. 

To view a linked air 

cargo report. 

Note: the hyperlink only 

displays if an air cargo 

report exists. 

Click on the View 

EDI Details 

hyperlink. 

Click on the Version 

< or > button. 

In the Go To Master 

Air Waybill No field, 

type the master air 

waybill number or 

the beginning of the 

number and press 

the ‘Enter’ key on the 

keyboard. 

Click on the Page 


Select the 

appropriate option in 

the Show Hyperlinks 

column. 

Click on the Air 

Cargo hyperlink. 

The EDI Details View screen 

displays. 

The previous or next version 

of the air waybill outturn 

report displays. 

Note: fields on the version 

are highlighted if they are 

different from the fields on 

the previous version. 

The details for the master air 

waybill number entered 

displays. 

The previous or next page of 

line summary details 

displays. 

Hyperlinks for 

documents/reports 

associated with the selected 

line display, where available. 

For further details on this 

function, refer to volume 1 

module 1. 

The Air Cargo Report View 

screen displays. 




To view linked 

underbond movement(s). 

Note: the hyperlink only 

displays if an underbond 

movement exists. 


next report. 


more than one report 

exists. 

To amend an air waybill 

outturn. 

Note: no changes can be 

made to the header or 

existing line details. 

Lines can be added and 

removed using the 

Amend an Air Waybill 

Outturn process only. 

The latest version must 

be displayed. 

To withdraw an air 

waybill. 

To add lines to an air 


Click on the 

Underbond 

Movement 

hyperlink. 

Click on the Report 


Click on the Amend 

button. 

Click on the 

Withdraw button. 

Click on the Add 

Line(s) button. 

If one match is found, the 

Underbond Movements View 

screen displays. 

If more than one match is 

found, the Underbond 

Movement List screen 

displays. 

The previous or next report 

displays from the list 

resulting from the search. 


Amend screen displays. 

A confirmation window 

displays. Refer to 

Withdrawing an Air Waybill 

Outturn Report. 

The Air Waybill Outturn Line 

Create screen displays. 

Step 6. 

Click on a hyperlink in the Master Air Waybill No column. 

The Air Waybill Outturn Line View screen displays. 



This Air Waybill Outturn Line View screen enables to view the individual line details 

of an air waybill outturn report. Each line represents a different line of cargo or 

consignment. 

All fields are read-only. 

The following table lists the options available on the Air Waybill Outturn Line View 

screen. 



next line. 


more that one line exists. 

Click on the Line 


The previous or next line 

displays. 

AMENDING AN AIR WAYBILL OUTTURN REPORT IN CI 

The Air Waybill Outturn Amend screen enables users with the appropriate access 

to amend the details of an air waybill outturn. Only the reporter of the original air 

waybill outturn report can make changes to the original document. 

From the Air Waybill Outturn Amend screen no changes can be made to the 

details in the header section of the air waybill outturn report. If changes are 

required to any of the fields in the header section, the air waybill outturn report 

must be withdrawn and re-submitted in the ICS. This will require the allocation of a 

new senders reference. 

Changes to the master air waybill or house air waybill numbers cannot be made to 

existing line details of an air waybill outturn report. If amendments need to be 

made to the fields in the existing line details, the line must be deleted and a new 

line record created. Before an air waybill outturn report line is deleted, the full 

record should be viewed to ensure the correct line is being removed. 

The Air Waybill Outturn Amend screen can be navigated to in two different ways: 

• navigating to this screen using the Amend button allows authorised users 

access to the Air Waybill Outturn Amend screen to amend existing details and 

remove (delete) existing lines 



• navigating to this screen using the Add Lines button allows authorised users 

access to the Air Waybill Outturn Amend screen to amend existing details and 

add additional lines. 

Amending and removing existing lines 

To amend existing line details: 

Step 1. 

From the Air Waybill Outturn View screen, click on the Amend button. 

The Air Waybill Outturn Amend screen displays. 

On the Air Waybill Outturn Amend screen, all the details in the header section are 

read-only. If any changes are required to the header section, the air waybill outturn 

report must be withdrawn and re-submitted. 

Step 2. 

Click on a hyperlink in the Master Air Waybill No column. 

The Air Waybill Outturn Line Amend screen displays. 



The Air Waybill Outturn Line Amend screen enables users to amend line details for 

an air waybill. 

The Master Air Waybill No and House Air Waybill No fields are read-only. 

The following fields can be amended if required: 

• No Of Packages 

• Damage Indicator 

• Outturn Result 

• Pillage Indicator 

• Goods Description. 

Step 3. 

Make the required changes to the air waybill outturn line. 

Note: to exit out of this screen without saving, click on the Cancel button. 

Step 4. 

Click on the OK button. 


Step 5. Click on the Submit button on the Air Waybill Outturn Amend screen to 

confirm the changes. This is an additional validation from the one previously 

performed when the user clicked on the Submit button on the previous screen. 

The Air Waybill Outturn View screen displays. 

Adding a line 

Additional report lines can be inserted to an air waybill outturn report that already 

exists in the ICS if required. 



Step 1. 

button. 

From the Air Waybill Outturn View screen, click on the Add Line(s) 


The Air Waybill Outturn Amend screen enables users to add lines to an air waybill 

outturn. 


Step 2. 

Click on the Add Line button. 

The Air Waybill Outturn Line Create screen displays. 



The Air Waybill Outturn Line Create screen enables users to report the details of a 

consignment being discharged at an establishment or an underbond movement of 

a consignment. A maximum of 999 lines can be added to one air waybill outturn 

report but only ten lines can be added before the air waybill outturn report must be 

submitted. 

Step 3. In the Master Air Waybill No field, enter the master air waybill number 

for the consignment. The master air waybill number is assigned by the carrier or 

their agent. This number is quoted on all related air cargo reports. The air waybill 

number master fields must have three characters in the first field and eight in the 

second field and should conform to the International Air Traffic Association (IATA) 

check digit algorithm. 

Step 4. (Optional) In the House Air Waybill No field, enter the house air waybill 

number for the consignment. The house air waybill number is assigned by the 

house waybill cargo reporter, and in combination with the master air waybill 

number, identifies a house waybill consignment. 

Step 5. In the No Of Packages field, enter the number of packages in the 

consignment. This is the number of packages per consignment packed in such a 

way that they cannot be divided without first undoing the packing. 

Step 6. (Optional) In the Damage Indicator field, click on the drop down button 

and select YES (if the consignment has been damaged) or NO (if the consignment 

has not been damaged). 

Step 7. In the Outturn Result field, enter the outturn result. This is where any 

discrepancies in the waybill can be reported. The values include: 

• NIL – NIL: used to indicate that an establishment has received the total number 

of packages expected in the consignment. If a consignment has been split into 

partshipments, once the total number packages have been received, NIL must 

be recorded in the last Outturn Result Code. 



• SC - SURPLUS CONSIGNMENT: a consignment is received that has not yet 

been reported to Customs. If the master or house bill information is known, this 

is provided in the outturn report. If the master or house bill information is not 

known, then an artificial bill number has been allowed within the Integrated 

Cargo System (ICS), which is master air waybill ‘000-00000000’ and if required 

house air waybill ‘0’. In all cases were SC is used, the establishment lodging 

the air waybill outturn report will be required to provide a goods description. 

• SH – SHORTAGE: this code is used to indicate that the establishment has not 

received all the packages expected in a consignment. If zero packages are 

received, an outturn report is still required but SH is recorded as the outturn 

result code and zero ‘0’ is recorded as the number of packages 

• SU – SURPLUS PACKAGES: there were more packages received by the 

establishment than reported in the consignment. The actual number of 

packages received is included in the message. In all cases where SU is used, 

the establishment supplying the outturn will be required to provide a goods 

description. 

Step 8. (Optional) In the Pillage Indicator field, click on the drop down button 

and select YES (if part of the consignment has been stolen) or NO (if no part of the 

consignment has been stolen). 

Step 9. (Conditional) In the Goods Description field, enter the description of the 

goods. The goods description is the plain language description of the goods 

reported and is mandatory if the outturn result has been recorded as SU (surplus) 

or SC (surplus consignment). The goods description is not required for SH 

(shortage) or NIL result. 

Note: to add another air cargo outturn line, click on the Add More Line(s) button. 


Step 10. Click on the OK button. 


Step 11. Click on the Submit button. 

The Air Waybill Outturn View screen displays. 

WITHDRAWING AN AIR WAYBILL OUTTURN REPORT IN CI 

The Air Waybill Outturn View screen in Customs Interactive allows users with the 

appropriate access to withdraw an air waybill outturn. 

To withdraw an air waybill outturn: 

Step 1. 

Step 2. 

Ensure the Air Waybill Outturn View screen is displayed. 

Click on the Withdraw button. 

A confirmation box displays. 



Step 3. 

Click on the OK button. 

The Air Waybill Outturn View screen displays with the withdrawn status 

assigned. 



RELATED TOPICS 

For more information on Cargo Reporting, refer to Module 1. 

For more information on Air Impending Arrival Reports, refer to Module 2. 

For more information on Air Cargo Reports, refer to Module 3. 

For more information on Air Actual Arrival Reports, refer to Module 4. 

For information about the Reference Functionality relating to Cargo Reporting, 

refer to Volume 1 Module 5.3. 

FURTHER ASSISTANCE 

Email cargosupport@customs.gov.au or phone 1300 558 099.

Module 5 - Air Waybill Outturn Reports - Cargo Support

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