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Complete Volume - Institute of Business Management

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Process Capability Analysis for Non Normal Data<br />

Research<br />

E<br />

( p) = Pr ( X < LSL ) + p( X > USL )<br />

⎛ LSL − µ ⎞ ⎛ USL−<br />

µ ⎞<br />

= Pr⎜<br />

Z < ⎟ + p⎜<br />

Z > ⎟<br />

⎝ σ ⎠ ⎝ σ ⎠<br />

= 2Pr<br />

( X < LSL)<br />

⎛ USL + LSL ⎞<br />

⎜ LSL−<br />

⎟<br />

⎛ LSL −USL<br />

⎞<br />

= 2Φ⎜<br />

2 ⎟ = 2Φ⎜<br />

⎟<br />

⎜ σ ⎟ ⎝ 2σ<br />

⎠<br />

⎝<br />

⎠<br />

= 2Φ −<br />

..........1<br />

[ d σ ]<br />

Where Φ()<br />

. denotes standard normal cumulative distribution<br />

function and d = ( USL − LSL)/ 2 . Constable and Hobbs<br />

(1992) defined ‘capable’ as percentage <strong>of</strong> output within<br />

specification while Montgomery (2001) recommended minimum<br />

C p<br />

equals to 1.33, for an existing process, and 1.50 for a new<br />

process. Small values <strong>of</strong> C p<br />

are bad sign but large values do not<br />

guarantee <strong>of</strong> acceptability in the absence <strong>of</strong> information about<br />

the values <strong>of</strong> the process mean.<br />

As is obvious<br />

C<br />

p<br />

depends on the true standard<br />

deviation (SD) <strong>of</strong> the process which is usually unknown. It<br />

therefore forces to use an estimator <strong>of</strong> the SD which then results<br />

in estimated PCI, based upon sample observations. The estimated<br />

PCI given as Cˆ<br />

is evaluated using<br />

p = ( USL − LSL) / 6σˆ<br />

suitable unbiased estimator <strong>of</strong> σ , such as R d2<br />

(Montgomery,<br />

2001). An important ratio p C p is quite frequently used as it<br />

yields the statistics. Cˆ<br />

⎡<br />

2 This relationship<br />

p = n − 1 χ<br />

⎤<br />

n − C<br />

⎢⎣<br />

1 ⎥⎦<br />

is useful in constructing confidence intervals or testing<br />

hypotheses. Kane (1986) introduced another PCI known as<br />

C<br />

pk<br />

Ĉ ( ) p<br />

which depends on both mean and standard deviation <strong>of</strong> the<br />

236<br />

PAKISTAN BUSINESS REVIEW JULY 2010

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