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Lesson: Passenger Name Record (PNR) - Global Learning Center

Lesson: Passenger Name Record (PNR) - Global Learning Center

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<strong>Lesson</strong>: <strong>Passenger</strong> <strong>Name</strong> <strong>Record</strong> (<strong>PNR</strong>)<br />

Introduction to Worlspan<br />

Waitlisting<br />

If a class of service is followed by a zero (0) in an availability display, this<br />

indicates the flight is not currently available in that class of service, but can<br />

be waitlisted.<br />

A waitlisted segment should be immediately followed by a confirmed<br />

alternate flight for the same city pair.<br />

☞ Activity: Waitlisting<br />

Write the following entry on the board and review.<br />

0L1Q2<br />

: Activity: Waitlisting<br />

Access HELP WAITLIST and review the entries.<br />

HELP WAITLIST<br />

: Activity: Waitlisting<br />

:Check availability from MIA to EYW for tomorrow and verify if any of the<br />

flights are waitlist. If there are waitlist flights, demonstrate how to waitlist<br />

(e.g., 0L1Q1).<br />

Change Segment Status<br />

This function allows the capability of changing action/advice codes,<br />

stopover/connection codes, and the time of an air segment.<br />

Page 6-18 10/01

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