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Lesson: Passenger Name Record (PNR) - Global Learning Center

Lesson: Passenger Name Record (PNR) - Global Learning Center

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Introduction to Worldspan<br />

<strong>Lesson</strong>: <strong>Passenger</strong> <strong>Name</strong> <strong>Record</strong> (<strong>PNR</strong>)<br />

: Activity: Change Segment Status<br />

Access HELP CSS and review the entries to change the segment status and<br />

change the flight times.<br />

<strong>PNR</strong> Retrieval<br />

HELP CSS<br />

There are several ways to retrieve a <strong>PNR</strong> once it is ended.<br />

☞ Activity: <strong>PNR</strong> Retrieval<br />

Write the following entries on the board and review the descriptions.<br />

Entry<br />

*-FREEMAN<br />

*-FREEMAN#17MAR<br />

*YZN42W<br />

*DL101/14MARATL-<br />

WATSON<br />

Description<br />

Last name retrieval<br />

Last name with departure date<br />

Retrieval by record locator<br />

Retrieval by flight number, date,<br />

departure city and last name<br />

: Activity: <strong>PNR</strong> Retrieval<br />

1. Access HELP *- and review entries.<br />

HELP*-<br />

2. Switch to the opposite window.<br />

<br />

3. Display the <strong>PNR</strong> for Garcia.<br />

10/01 Page 6-19

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