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safety - PKN Orlen

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Corporate responsibility report<br />

The 10% increase in the number of non-compliances<br />

reported in 2010 as a result of internal audits was interpreted<br />

as a challenge, and consequently a number<br />

of measures were taken in order to eliminate reasons<br />

of non-compliance.<br />

The compliance of operations conducted by suppliers<br />

and contractors was also audited in 2010. The 9 audits<br />

did not report any non-compliance.<br />

COMMITMENT<br />

To implement solutions which improve the quality<br />

of our products, higher <strong>safety</strong> and neutral impact<br />

on the environment.<br />

Process Management<br />

In March 2010, the Process Book, a supplement<br />

to the Inte grated Management System Book, was approved.<br />

The Process Book contains maps and charts of processes<br />

identified within the Quality Management System.<br />

The Book is being constantly improved. New processes<br />

are identified and described, and their monitoring via<br />

a system of approved process efficiency indicators is developed.<br />

In order to optimise those efforts, the Company<br />

purchased and is implementing an electronic application<br />

that supports process management (PM). Efficient<br />

management and improvement of existing processes<br />

based on actual and measurable data is possible through<br />

monitoring and measuring, comparing to the values<br />

of approved and planned criteria, and analysing any<br />

changes and differences.<br />

As a result of process identification, a process owner<br />

Development of the Integrated Management<br />

System<br />

In 2010, the Data Safety Management System was reconstructed<br />

as part of a broader project to develop the organisation<br />

and adopt our operations to the changing internal<br />

and external context. Requirements of the PN ISO/IEC<br />

27001:2007 standard were implemented and a relevant<br />

certificate of compliance was received.<br />

is associated with each process. The effect was optimisation<br />

of the decision-making process and process<br />

supervision. Another advantage of PM is that it raises<br />

the awareness of employees involved in process implementation<br />

and their impact on the work of other employees,<br />

improves transparency of operations and optimises information<br />

flow between respective organisational units<br />

involved in specific operations.<br />

The HSE Management System extended its area of operation:<br />

the requirements associated with that system<br />

were implemented at all fuel terminals. This was a step<br />

towards adding compliance with the PN-N-18001:2004<br />

standard to the current portfolio of certificates.<br />

In order to improve and develop its IMS, <strong>PKN</strong> ORLEN<br />

purchases and implements electronic applications that<br />

support process management, auditing, circulation of noncompliance<br />

related documentation, registering of potential<br />

hazards and assessment of professional risk.<br />

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