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FOrd SuStainability<br />

repOrt<br />

<strong>Ford</strong><br />

Connecting Europe · July/August 2012<br />

<strong>“Astonishing</strong>!<strong>”</strong><br />

ec0bOOSt<br />

recOrd-breaKer<br />

Focus St wows media<br />

On the pace


KinGS OF the rOad<br />

Following a dramatic season, Chelsea FC were crowned this season’s UEFA<br />

Champions League winners in FC Bayern München’s backyard<br />

A nerve-wracking night in Munich provided<br />

an incredible spectacle for both sets<br />

of fans. The German giants produced wave<br />

after wave of attack, only for an Ashley Cole<br />

inspired defence to repel them in magnificent<br />

fashion. Thomas Müller’s 83rd minute<br />

strike eventually broke the deadlock, before<br />

Didier Drogba crashed home an unstoppable<br />

header in the last seconds to send the<br />

game into extra time – leaving the Londoners<br />

believing that this might just be their<br />

year. During the next 30 minutes of play,<br />

FC Bayern München laid siege to Chelsea<br />

FC’s goal but were unable to convert any<br />

of their numerous chances. The Blues<br />

prevailed in the subsequent shootout as<br />

Drogba stepped up to send Manuel Neuer<br />

the wrong way and hand his side the cup.<br />

trOphy tOur<br />

Much like the Final, <strong>Ford</strong> also delivered a<br />

memorable performance in Munich. B-MAX<br />

was exclusively presented to the public as<br />

the official tour vehicle. Both the Men’s and<br />

Women’s Trophies were chauffeured across<br />

Munich and paraded to fans all over the city<br />

from 20 April to 13 May. On the final day,<br />

B-MAX led the Trophy Bus to a variety of<br />

Chelsea FC wait nervously during the penalty shootout<br />

2 @<strong>Ford</strong> Europe July/August 2012<br />

Munich’s most popular destinations, where<br />

FC Bayern München legend Paul Breitner<br />

presented the prestigious pieces of silverware<br />

once more.<br />

driVinG the GaMe<br />

<strong>Ford</strong> continued to delight football fans at the<br />

UEFA Champions Festival, a free four-day<br />

event which has become an unmissable<br />

part of the build-up to UEFA Champions<br />

League Finals. There were over 72,000<br />

visitors to the Olympiapark and <strong>Ford</strong>’s<br />

B-MAX Challenge – designed to showcase<br />

the 1.5m door aperture and the power and<br />

efficiency of the 1.0 EcoBoost engine – attracted<br />

almost 1,500 participants. All were<br />

eager to show their shooting accuracy and<br />

see it played back courtesy of <strong>Ford</strong>’s<br />

innovative use of the latest Hawkeye<br />

technology.<br />

As Official Vehicle Supplier, <strong>Ford</strong> also<br />

provided 178 vehicles to UEFA, which were<br />

invaluable for driving the game: transporting<br />

VIPs, media and equipment. Throughout the<br />

weekend <strong>Ford</strong> hosted 1,120 guests coming<br />

from all over the world to see Europe’s top<br />

two clubs do battle.<br />

GO Further<br />

On the pitch <strong>Ford</strong> was proud to give 30<br />

local boys and girls the exclusive prize of<br />

participating in the opening ceremony. The<br />

kids in the Centre Circle waved the iconic<br />

Starball Banner – following a further 30 who<br />

took part in the ceremony for the Women’s<br />

Final – and ensured that <strong>Ford</strong> was at the<br />

centre of this season’s finale.<br />

The Final – boasting 115 broadcasters in<br />

over 200 countries, an estimated live<br />

audience of 150 million and a reach of 300<br />

million – yet again provided <strong>Ford</strong> huge<br />

worldwide exposure. <strong>Ford</strong>’s brand promise<br />

was also clearly visible; ‘Go Further’ and<br />

‘Eine Idee weiter’ appeared throughout the<br />

120 minutes on <strong>Ford</strong>’s bold, blue pitchside<br />

boards. To underline the competition’s<br />

global reach, 109,532 tweets were sent the<br />

minute Drogba equalised for Chelsea FC.<br />

Even world leaders attending the G8 summit,<br />

including UK Prime Minister David<br />

Cameron and German Chancellor Angela<br />

Merkel, took time out to watch the action<br />

unfold.<br />

better than eVer<br />

Given the success and drama of this year’s<br />

competition, <strong>Ford</strong> can now look forward to<br />

next season, which promises to be even<br />

bigger and better than ever. With such<br />

global appeal, it is easy to see why <strong>Ford</strong>,<br />

Official Sponsor for 20 years, continues to<br />

value so highly its partnership with Europe’s<br />

premier club competition.<br />

B-MAX and EcoBoost on display at the UEFA<br />

Champions Festival


editOrial<br />

Moving<br />

in the right<br />

direction<br />

by Stephen Odell<br />

chairman and CEO, <strong>Ford</strong> of Europe<br />

Recent weeks have brought encouraging news and confirmation that<br />

despite the challenging business environment <strong>Ford</strong> is moving in the<br />

right direction.<br />

In a significant development, the Moody’s rating agency announced<br />

that it had upgraded <strong>Ford</strong> to investment grade, meaning the Blue Oval<br />

and all our assets held as collateral for the 2006 financial package<br />

have been returned to us.<br />

The upgrade tells the world that <strong>Ford</strong> is a company that is strong,<br />

getting stronger and worth investing in, now and for the future.<br />

But to me, this is just the start; we have got so much more One <strong>Ford</strong><br />

leverage and we will go further and continue to focus on driving<br />

profitable growth for all of our stakeholders.<br />

This is an important milestone for all of us and the result of several<br />

years of hard work and progress by everyone associated with <strong>Ford</strong>.<br />

We all can be very proud of the decision by Moody’s. It is further proof<br />

that by staying focused on the One <strong>Ford</strong> plan, the <strong>Ford</strong> team can<br />

deliver great products and build a strong business.<br />

More very encouraging news followed on the heels of the upgrade,<br />

when it was announced that our 1.0-litre EcoBoost petrol engine had<br />

achieved considerable success in the prestigious International Engine<br />

of the Year Awards. The innovative petrol engine captured three<br />

awards, including the overall title of 2012 “International Engine of the<br />

Year.<strong>”</strong> In addition to the premier award, it was also named “Best New<br />

Engine<strong>”</strong> and “Best Engine Under 1.0-litre.<strong>”</strong> To not only win the top<br />

award, but to claim two further prizes is testament to a truly great<br />

piece of engineering.<br />

A truly One <strong>Ford</strong> global product, the engine was designed and<br />

engineered by our teams in Dunton, Merkenich and Aachen and is<br />

manufactured with great quality in Cologne and Craiova.<br />

Congratulations to the whole team behind the 1.0-litre EcoBoost,<br />

you have produced a game-changing engine that is impressing<br />

customers and the media with its remarkable performance, fuel<br />

economy and CO 2 efficiency.<br />

While the European business climate remains extremely challenging,<br />

as this month’s special feature shows, we continue to make great<br />

progress towards our sustainability commitments, providing a strong<br />

range of sustainable vehicles, continuous improvement of our<br />

manufacturing processes, and further improving relationships with<br />

our employees and communities. This progress is charted in <strong>Ford</strong><br />

Motor Company’s annual Sustainability Report.<br />

Sustainability is a crucial part of our business. Our range of exciting<br />

and technologically-advanced vehicles, and the sustainability<br />

measures we continuously implement in our processes and facilities,<br />

give us a competitive advantage and help to ensure our long term<br />

business success in Europe.<br />

One Team · One Plan · One Goal ·<br />

06<br />

11<br />

10<br />

12<br />

14 18<br />

04 Upfront<br />

News in brief from around<br />

the world<br />

06 Feature<br />

<strong>Ford</strong> of Europe’s<br />

Sustainability objectives<br />

and progress<br />

<strong>Ford</strong> News<br />

Included with this issue<br />

between pages 10 and 11<br />

Content<br />

10 Feature<br />

1.0-litre EcoBoost is crowned<br />

International Engine of<br />

The Year<br />

11 Feature<br />

Focus 1.0-litre EcoBoost<br />

sets 16 world speed records<br />

12 Cover Story<br />

Focus ST media drive<br />

@<strong>Ford</strong> Europe July/August 2012<br />

14 Interview<br />

Barry Gale on the importance<br />

of the new Transit Custom<br />

18 Sport<br />

Fiesta RS WRC pace assessed<br />

executive editor: Predrag Zezelj, pzezelj@ford.com<br />

Writers: Peter Noble copy editor: Rick Franks, rfranks4@ford.com<br />

design: Manfred Müller, mmuell86@ford.com, Alexander Bertrams,<br />

Annette Vellay production: Zetweka, Print & Production Management,<br />

Cologne digital reproduction: purpur, Cologne<br />

print: NEEF + STUMME premium printing, Wittingen<br />

published by <strong>Ford</strong> of europe, communications and public affairs


Upfront<br />

1<br />

3 4<br />

1 InflAtAble seAtbelt for<br />

new Mondeo<br />

<strong>Ford</strong>’s inflatable rear seatbelt – which<br />

combines attributes of an airbag and a<br />

conventional seatbelt – will make its<br />

European debut next year on the all-new<br />

Mondeo. In the event of an accident, the<br />

belt radidly expands to disperse crash<br />

forces across a body area five times greater<br />

than that achieved by a conventional<br />

seatbelt.<br />

2 Job one for focus st<br />

The first new Focus ST left the production<br />

line in <strong>Ford</strong>’s plant in Saarlouis last month.<br />

<strong>Ford</strong> has invested more than $15.5 million<br />

(over €12 million) in Focus ST production<br />

facilities there. The high performance model<br />

is the second new product launched at the<br />

plant in 2012. Focus 1.0-litre EcoBoost went<br />

into production earlier this year.<br />

fIestA productIon ends<br />

In VAlencIA<br />

<strong>Ford</strong>’s Almussafes plant in Valencia, Spain<br />

has stopped building the Fiesta. All Fiesta<br />

models will now be produced in Cologne,<br />

Germany. The Almussafes plant will begin<br />

assembling the new Kuga at the end of this<br />

year and the new Transit Connect in 2013.<br />

Since 1976, the plant has produced more<br />

than 5m Fiesta.<br />

4 @<strong>Ford</strong> Europe July/August 2012<br />

3 s-MAX nAMed fAMIly cAr of<br />

the yeAr<br />

The S-MAX has been named Family Car of<br />

the Year 2012 by Germany’s<br />

AUTOStrassenverkehr. Almost 15,000<br />

readers of the magazine participated in the<br />

poll for Germany’s best family cars,<br />

choosing their top vehicles in seven price<br />

categories, while also considering aspects<br />

such as fuel efficiency, load space and<br />

practicality. The S-MAX topped the D<br />

category for retail prices between €25,000-<br />

30,000, beating the VW Passat Variant.<br />

plAnt-bAsed MAterIAls<br />

collAborAtIon<br />

<strong>Ford</strong>, Coca-Cola, H.J. Heinz, NIKE and<br />

Procter & Gamble have announced the<br />

formation of the Plant PET Technology<br />

Collaborative (PTC), a strategic working<br />

group focused on accelerating the<br />

development and use of 100 per cent<br />

plant-based PET materials and fibre in their<br />

products. PET (polyethylene terephthalate),<br />

is a durable, lightweight plastic that is used<br />

in a variety of products and materials.<br />

4 KA gets ownershIp<br />

sAtIsfActIon AccolAde<br />

The <strong>Ford</strong> Ka was ranked highest in the city<br />

car category of the J.D. Power and<br />

Associates 2012 Germany Vehicle<br />

5<br />

Ownership Satisfaction Study (VOSS). Ka<br />

achieved a satisfaction rating of 78.9 per<br />

cent, or 789 on the VOSS index, across<br />

categories for quality and reliability, appeal,<br />

service satisfaction and ownership costs.<br />

J.D. Power VOSS surveyed more than<br />

14,000 German drivers who had registered<br />

cars in Germany between January 2009 and<br />

December 2010. A total of 25 manufacturers<br />

and 89 models were rated.<br />

5 fIestA Is nuMber one – AgAIn<br />

The Fiesta again was named as Europe’s<br />

best-selling small car in April and for the<br />

first four months of 2012, according to<br />

figures from the world’s leading provider of<br />

automotive data and intelligence, JATO<br />

Dynamics. According to JATO Dynamics,<br />

25,900 Fiestas were sold in April, and<br />

117,100 April year-to-date, more than 5,000<br />

units ahead of its nearest small car rival.<br />

Including all cars, Fiesta was the No. 2<br />

best-selling car in Europe in April and April<br />

year-to-date.<br />

6 fAst sAles stArt for<br />

new focus<br />

The Focus 1.0-litre EcoBoost got off to a<br />

fast sales start. In its first full month, more<br />

than 4,700 customers across Europe<br />

ordered the model, accounting for 23.3 per<br />

cent of all Focus cars ordered in <strong>Ford</strong>’s<br />

2


6<br />

7 8<br />

9 10<br />

11<br />

19 traditional European markets. In<br />

Switzerland, 60 per cent of all customer<br />

orders for the Focus were for the 1.0-litre<br />

EcoBoost. This was followed by Greek<br />

customer orders at 37 per cent, and Dutch<br />

customer orders of 35 per cent. In <strong>Ford</strong>’s<br />

two largest markets, the UK and Germany,<br />

customer orders for the engine derivative<br />

were 28 per cent. French customer orders in<br />

April were 17 per cent, in Italy 16 per cent,<br />

and 18 per cent in Spain.<br />

7 Mondeo stArs In MoVIe<br />

preMIere In russIA<br />

<strong>Ford</strong> played a starring role in the movie<br />

“Men in Black 3<strong>”</strong> when it was introduced in<br />

Russia. In the latest chapter of the Men in<br />

Black trilogy, the main heroes drive <strong>Ford</strong><br />

vehicles from the past and present. The<br />

Mondeo Titanium Black was chosen to be<br />

the partner of the movie in Russia. In<br />

anticipation of the long-expected comeback<br />

of the secret agents, <strong>Ford</strong> in Russia gave<br />

the <strong>Ford</strong> community on Facebook a unique<br />

opportunity to win tickets to the first<br />

night screening. Clients at <strong>Ford</strong> dealerships<br />

were also given a chance to win a trip to<br />

Hollywood.<br />

8 focus receIVes sAfety AwArd<br />

<strong>Ford</strong> has received a “Genuis<strong>”</strong> award from<br />

the German Allianz insurance group. The<br />

safety accolade was awarded for the<br />

extensive package of safety and driver<br />

assistance technologies in the Focus. With<br />

the Genius award, the Allianz Centre for<br />

Technology recognises technological<br />

innovations that are capable of contributing<br />

to safer road traffic.<br />

9 eVos concept shows<br />

VIsIonAry technology<br />

The media recently travelled to <strong>Ford</strong>’s<br />

Aachen Research and Innovation Centre to<br />

get a closer look at the Evos Concept<br />

vehicle, which showcases visionary<br />

technology under development by<br />

engineers. Based on connectivity between<br />

the vehicle and the driver’s “personal cloud<strong>”</strong><br />

of information, the Evos explores how<br />

technology can help to personalise the<br />

vehicle, increase driving enjoyment, look<br />

after the driver’s well-being, and optimising<br />

powertrain performance.<br />

10 ActIVe pArK AssIst grAbs<br />

AttentIon<br />

<strong>Ford</strong>’s active park assist feature fitted to the<br />

new Focus was the centre of attention at a<br />

driving competition staged in Russia<br />

recently. The innovative active park assist<br />

feature was presented by <strong>Ford</strong>Sollers at<br />

Autolady, a driving competition for women<br />

that was staged in Elabuga in the region of<br />

Upfront<br />

Tatarstan. After the competition, participants<br />

and spectators had the opportunity to test<br />

the new Focus, and its active park assist<br />

system. They also had the opportunity to<br />

drive the Kuga, which will be built in the<br />

near future at the <strong>Ford</strong>Sollers plant in<br />

Elabuga. To raise awareness of the event,<br />

<strong>Ford</strong>Sollers invited top local media to attend<br />

the event and also test the Focus and its<br />

active park assist system.<br />

11 tests open door to<br />

relIAbIlIty<br />

<strong>Ford</strong> engineers slammed the doors of the<br />

new Transit Custom more than 550,000<br />

times to make sure that it could withstand<br />

the day-to-day usage of some of most<br />

demanding customers over the course of<br />

many years. <strong>Ford</strong> slammed the Transit<br />

Custom front doors 250,000 times, the<br />

sliding side door 150,000 times, and the<br />

rear cargo door 150,000 times in a special<br />

test facility where humidity can be increased<br />

to 85 per cent and where temperatures can<br />

be plunged to -40 degrees Celsius or sent<br />

soaring to 82 degrees Celsius.<br />

@<strong>Ford</strong> Europe July/August 2012 5


Feature<br />

-70%<br />

6 @<strong>Ford</strong> Europe July/August 2012<br />

-30%<br />

Sustainability supports<br />

long-term growth<br />

<strong>Ford</strong> Motor Company’s annual sustainability report for 2011 was published recently, providing<br />

an insight into how the company is reducing the environmental impact of its products and<br />

facilities, supporting positive social change and ensuring economic viability for long-term<br />

growth. This month’s cover story looks at the objectives and achievements of <strong>Ford</strong> of Europe<br />

Climate change, environment and water<br />

<strong>Ford</strong> is committed to doing its share to prevent or reduce the potential<br />

for environmental, economic and social harm due to climate<br />

change.<br />

It has a science-based strategy to reduce greenhouse gas (GHG)<br />

emissions from its products and processes that focuses on doing its<br />

share to stabilise carbon dioxide (CO ² ) concentrations in the atmosphere.<br />

It has also made a commitment to deliver the most fuel-efficient<br />

vehicles in every market in which it participates.<br />

<strong>Ford</strong> of Europe continues to take significant strides in its target to<br />

reduce CO ² emissions of all its vehicles. By 2010, <strong>Ford</strong> had already<br />

reached an average CO ² emission level below 137g/km, with 65 per<br />

cent of <strong>Ford</strong> vehicles recording an average of around 121g/km, some<br />

5g/km better than the target requested by the European legislation<br />

for 2012.<br />

Since the last sustainability report, <strong>Ford</strong> of Europe has consistently<br />

pushed the low CO ² agenda, introducing new models, like the 87g/<br />

km Fiesta ECOnetic Technology and the 109g/km Focus 1.0<br />

EcoBoost.<br />

EcoBoost engines and ECOnetic Technology<br />

This year saw the introduction of the 1.0-litre EcoBoost petrol engine<br />

into <strong>Ford</strong>’s range, joining the 1.6-litre and 2.0-litre EcoBoost units.<br />

EcoBoost petrol engines use turbocharging and direct injection<br />

technology to produce levels of performance that are usually associated<br />

with larger capacity engines. The 1.0-litre EcoBoost engine, for<br />

example, offers power levels of traditional 1.6-litre petrol engines, but<br />

with CO ² levels as low as 109g/km.


“1.0-litre ecoboost Focus is<br />

<strong>Ford</strong>'s most fuel-efficient<br />

petrol car ever<strong>”</strong><br />

The engine was launched in the Focus in early 2012, making it the<br />

most fuel-efficient ever petrol car offered by <strong>Ford</strong> of Europe, and will<br />

later on be offered in the C-MAX and B-MAX, where it is also set to<br />

achieve best-in-class CO ² levels.<br />

<strong>Ford</strong> continues to leverage its range of low CO ² ECOnetic Technology<br />

features in 2012, highlighted by the launch of <strong>Ford</strong>’s most<br />

efficient passenger car ever, the Fiesta ECOnetic Technology with<br />

87g/km of CO ² . This model uses a range of <strong>Ford</strong> ECOnetic Technology<br />

features, such as low rolling resistance tyres, revised gear ratios, a<br />

special aeropack, variable oil pump and improved efficiency of air<br />

conditioning, cooling fan and alternator, as well as friction and<br />

combustion improvements in the engine. These are in addition to the<br />

more mainstream features of Auto-Start-Stop, smart regenerative<br />

charging, Eco Mode and shift indicator light.<br />

The Fiesta ECOnetic Technology will be joined later in 2012 by the<br />

Focus ECOnetic Technology, which will emit 88g/km of CO ² .<br />

To reach this class leading efficiency the engine of Focus ECOnetic<br />

Technology provides more accurate control of the charge air temper-<br />

“Two-thirds of <strong>Ford</strong> cars sold<br />

in Europe in 2013 will carry the<br />

ECOnetic badge<strong>”</strong><br />

ature, through a cooler, denser charge of the combustion chamber,<br />

by using a water-cooled charge air cooler instead of the standard<br />

air-to-air system. It also features a special catalytic converter called a<br />

NOx trap to help reduce CO ² emissions by facilitating a leaner<br />

combustion process using a higher proportion of air to fuel.<br />

Half of all <strong>Ford</strong> cars sold in Europe towards the end of this year will<br />

carry the ECOnetic Technology badge – increasing to two-thirds in<br />

2013, showing they are leaders, or among the very best in terms of<br />

fuel economy in their segment.<br />

Electrification<br />

Feature<br />

At the end of 2012, Focus Electric, the Company’s first zero-emissions<br />

all-electric passenger car, will be launched into Europe. Further<br />

electrified vehicles including hybrid and plug-in hybrid vehicles will<br />

follow in the coming years.<br />

“<strong>Ford</strong> is targeting a 30 per cent<br />

reduction in water use during<br />

production<strong>”</strong><br />

Sustainable manufacturing<br />

<strong>Ford</strong> of Europe announced its five year sustainable manufacturing<br />

strategies across water, landfill waste and emissions at the beginning<br />

of 2012. The ambitious targets would see the average <strong>Ford</strong> vehicle<br />

using 30 per cent less water and creating 70 per cent less waste-tolandfill<br />

during the production stage within the next five years.<br />

<strong>Ford</strong>’s Cologne, Genk and Saarlouis plants are already waste-tolandfill<br />

free, with the remaining five manufacturing sites embarking on<br />

location-specific programmes to drastically reduce the four main<br />

waste areas of paint sludge, municipal wastes, grinding sludge and<br />

filter material (which together total 80 per cent of all waste) by as<br />

early as 2013. The aim is to reduce waste-to-landfill per vehicle from<br />

an average 5kg to 1.5kg.<br />

The new water strategy is expected to see a 30 per cent reduction<br />

in water use during production, the equivalent to 1,100 litres per<br />

vehicle, and could alone unlock savings of €2.3 m. The route to<br />

achieving this will be through continued metering and evaluation.<br />

This will contribute to <strong>Ford</strong>’s global target to reduce water use per<br />

vehicle from 9.5m3 to 3.5m3 by 2015 (Europe’s target is 5m 3 to<br />

1.5m 3 ).<br />

Later in 2012, <strong>Ford</strong> of Europe will outline its strategy on energy use<br />

and purchasing.<br />

@<strong>Ford</strong> Europe July/August 2012 7


Feature<br />

Vehicle safety<br />

As a leader in safety technology, <strong>Ford</strong> deploys advanced active and<br />

passive safety technology and materials in its full product lineup.<br />

In 2012, Euro NCAP, Europe’s leading authority on auto safety,<br />

named the <strong>Ford</strong> Focus the “Best in Class<strong>”</strong> small family car in recognition<br />

of the vehicle’s crash test rating and advanced safety<br />

technology.<br />

The Focus scooped one of only five best in class awards accolades<br />

on the strength of its maximum five-star Euro NCAP rating, as<br />

well as four Euro NCAP Advanced rewards last year, an achievement<br />

which is unmatched by any other high-volume car.<br />

The Focus five-star rating was achieved through an adult occupant<br />

score of 92 per cent, child occupant rating of 82 per cent, pedestrian<br />

score of 72 per cent and safety assist rating of 71 per cent.<br />

<strong>Ford</strong> of Europe’s 2011/12 performance highlights<br />

• Launched the first all-electric vehicle<br />

in Europe, the Transit Connect Electric.<br />

• Launched the all-new<br />

1.0 EcoBoost engine in the Focus, making<br />

the model <strong>Ford</strong>’s most fuel-efficient petrol<br />

car ever with CO ² emissions of 109g/km.<br />

• Euro NCAP, Europe’s leading authority on<br />

auto safety, named the Focus the “Best in<br />

Class<strong>”</strong> small family car. In addition, the<br />

new Ranger is the first-ever pickup to<br />

receive the maximum 5 Star Euro NCAP<br />

rating.<br />

8 @<strong>Ford</strong> Europe July/August 2012<br />

<strong>Ford</strong> Focus was named “Best in Class<strong>”</strong><br />

small family car by Euro NCAP in 2012<br />

the Focus received euro ncap advanced rewards for four<br />

technologies:<br />

· Driver Alert, designed to detect driver fatigue.<br />

· Forward Alert, which uses radar technology to scan the road ahead<br />

and alerts the driver if a collision is likely.<br />

· Active City Stop, which helps to avoid or mitigate accidents at low<br />

speeds.<br />

· Lane Keeping Aid technologies, which warn drivers and assists<br />

drivers who unintentionally stray from their lane.<br />

Euro NCAP also made special mention of the new Ranger after it<br />

became the safest pickup yet tested by the organisation, achieving<br />

the only five-star Euro NCAP rating ever awarded to a pickup. The


Ranger scored highly in all areas of assessment, receiving particular<br />

credit for pedestrian protection.<br />

Even after Euro NCAP re-graded Ranger using a new scoring<br />

system introduced for 2012, the pickup achieved the maximum<br />

possible five-star rating. The result means Ranger remains the only<br />

five star rated pickup on sale. The best-selling Focus also retained its<br />

five stars after being reassessed.<br />

Supply chain<br />

<strong>Ford</strong>’s says its suppliers are critical allies to helping it to achieve<br />

success in the marketplace and meet its sustainability goals.<br />

The basis of <strong>Ford</strong>’s work with suppliers is the <strong>Ford</strong> Code of Human<br />

Rights, Basic Working Conditions and Corporate Responsibility,<br />

which applies to its own operations as well as its $75 billion supply<br />

chain.<br />

<strong>Ford</strong> takes a three-pronged approach to supply chain<br />

sustainability:<br />

· Building capability at individual supplier facilities by requiring<br />

sustainability management and conducting supplier training, assessments<br />

and remediation.<br />

· Engaging strategic production suppliers to align approaches to a<br />

range of sustainability issues.<br />

· Collaborating within the automotive industry to develop common<br />

approaches to sustainability issues.<br />

In 2011, the Automotive Industry Action Group (AIAG) jointly<br />

sponsored with participating OEMs supplier training sessions held in<br />

Brazil, India, Mexico and Turkey. These sessions were executed<br />

successfully with the attendance of 387 total suppliers. 111 of these<br />

suppliers were <strong>Ford</strong> suppliers. This brings the global total for trained<br />

<strong>Ford</strong> suppliers to 1,766. In 2012, <strong>Ford</strong> plans to conduct additional<br />

supplier training sessions.<br />

In 2011, 800 employees in Germany took part in<br />

volunteer projects for local communities<br />

People<br />

Feature<br />

<strong>Ford</strong> is dedicated to contributing to society and being actively<br />

involved in the communities at all sites globally. In Europe, <strong>Ford</strong><br />

remains true to this corporate citizenship mind-set and is proud of its<br />

long history of working to benefit society outside of just the vehicles<br />

it produces.<br />

In May 2000, <strong>Ford</strong> in Germany launched the Community Involvement<br />

Programme, dedicated to volunteering actions in the community.<br />

In 2011, <strong>Ford</strong> supported around 120 volunteering and community<br />

projects. <strong>Ford</strong> employees were involved in a broad variety of volunteering<br />

projects as a result with social, cultural or ecological benefits<br />

at their core.<br />

In 2011, 800 employees contributed 16 hours of their time, which<br />

was funded by <strong>Ford</strong>, totalling 12,800 hours. Mobility sponsorship<br />

was also undertaken, <strong>Ford</strong> offering five Transit vans to support a total<br />

of 45 projects, which equated to 631 (vehicle) days on the road and a<br />

total of 60,000 km driven.<br />

Since the start of the German programme, over 600 vehicle<br />

sponsoring projects for non-profit organisations have been realised in<br />

the Community Involvement Programme, and around 9,200 <strong>Ford</strong><br />

employees have been involved in community volunteering actions,<br />

helping some 1,150 individual projects with over 150,000 working<br />

hours.<br />

European <strong>Ford</strong> volunteers went out into the community as part of<br />

the European Year of Voluntary in 2011, as well as the <strong>Ford</strong> Global<br />

Week of Caring in 2011. For example, in the UK Bridgend Engine<br />

Plant employees in South Wales walked 22 miles to raise money for<br />

the Macmillan Cancer charity. Sixteen Product Development volunteers<br />

from the Dunton Technical Centre worked at the Basildon<br />

Disabled Sports Club, trimming hedges, cutting grass and clearing<br />

gardens. <strong>Ford</strong> volunteers in Spain, Genk and Cologne also provided<br />

support to their local community, participating in a range of projects.<br />

@<strong>Ford</strong> Europe July/August 2012 9


Feature<br />

1.0-litre ecObOOSt<br />

1.0-litre ecoboost is<br />

“international engine of the year<strong>”</strong><br />

The 1.0-litre EcoBoost petrol engine has driven to success in the prestigious International Engine<br />

of the Year Awards. The innovative <strong>Ford</strong> engine captured three awards, including the overall title<br />

of 2012 “International Engine of the Year.<strong>”</strong> In addition to the premier award, it was also named<br />

“Best New Engine<strong>”</strong> and “Best Engine Under 1.0-litre<strong>”</strong><br />

“this is a very significant award and a<br />

proud moment for everyone who has<br />

worked on this engine<strong>”</strong>, said Stephen<br />

Odell, chairman and CEO, <strong>Ford</strong> of Europe.<br />

“To not only win the top award but to claim<br />

two further prizes is testament to a truly<br />

great piece of engineering.<strong>”</strong><br />

The “International Engine of the Year<strong>”</strong><br />

is determined by a panel of 76 automotive<br />

journalists from 36 countries around the<br />

world. Judges consider drivability, performance,<br />

economy, refinement and the<br />

successful application of advanced engine<br />

technology. The popularity of the 1.0-litre<br />

EcoBoost with judges was such that it<br />

received 28 per cent more points than its<br />

closest rival and the highest points total<br />

of any engine in the competition’s history.<br />

10 @<strong>Ford</strong> Europe July/August 2012<br />

“this is a fitting victory<br />

for a truly remarkable<br />

engine,<strong>”</strong><br />

said Dean Slavnich, chairman of the<br />

“International Engine of the Year<strong>”</strong><br />

awards and editor of Engine<br />

Technology International.<br />

The 1.0-litre EcoBoost recently made its<br />

debut in the Focus in Europe and will be<br />

offered in C-MAX and B-MAX later in the<br />

year. It will also be made available in <strong>Ford</strong><br />

models in the USA in the summer and later<br />

in Asia Pacific and Africa. <strong>Ford</strong> says other<br />

regions will receive the engine in the near<br />

future.<br />

Barb Samardzich, vice president, Product Development, collects the<br />

International Engine of the Year Award in Stuttgart, Germany<br />

<strong>Ford</strong> of Europe plans to triple annual<br />

production of vehicles equipped with<br />

EcoBoost petrol engines to approximately<br />

480,000 by 2015, from 141,000 in 2011.<br />

The company projects that more than<br />

300,000 of those vehicles will be equipped<br />

with the 1.0-litre EcoBoost.<br />

The Focus 1.0-litre EcoBoost 100PS<br />

delivers best-in-class fuel efficiency of<br />

4.8l/100km (58.9mpg) and CO 2 emissions<br />

of 109g/km. The 125PS model returns<br />

5.0l/100km (56.5mpg) with CO 2 emissions<br />

of 114g/km.<br />

Designed and engineered at <strong>Ford</strong>’s<br />

Dunton Technical Centre in the UK and<br />

in Merkenich and Aachen in Germany,<br />

the engine is produced at <strong>Ford</strong> plants in<br />

Cologne, Germany and Craiova, Romania.


FOcuS 1.0-litre ecObOOSt<br />

record<br />

beater<br />

Focus 1.0-litre EcoBoost<br />

sets 16 world speed records<br />

the 125ps focus 1.0-litre ecoboost has set 16 federation<br />

Internationale de l’Automobile (fIA) speed world records<br />

over distances ranging from 1 km (0.6 miles) to 4,104.7 km<br />

(2,550.5 miles).<br />

Drivers including World Rally Championship star Jari-Matti<br />

Latvala set the records at the CERAM test circuit in Mortefontaine,<br />

France, over a two-day period at the end of May. Latvala<br />

and eight journalists from France and the USA drove three<br />

Focus 1.0-litre EcoBoost cars identical to those sold in <strong>Ford</strong><br />

dealerships throughout Europe.<br />

To be eligible, each car was required to be run-in under the<br />

supervision of an official FFSA (Fédération Française du Sport<br />

Automobile) steward, after being selected from the <strong>Ford</strong> manufacturing<br />

facility in Saarlouis, Germany.<br />

The three Focus 1.0-litre EcoBoost models set the “sub-1.0litre<br />

class<strong>”</strong> world records for times recorded covering both 1 km<br />

and 1 mile from a standing start and a flying start; and for<br />

highest average speeds recorded over distances ranging from<br />

10 km (6.21 miles) to 4,104.7 km (2,550.5 miles). The cars also<br />

Focus 1.0-litre EcoBoost’s roll of honour<br />

record AVerAge speed<br />

standing start 1 kilometre 113.522 km/h<br />

standing start 1 mile 79.402 mph<br />

flying start 1 kilometre 176.168 km/h<br />

flying start 1 mile 108.548 mph<br />

hIghest AVerAge speed oVer<br />

10 km 172.053 km/h<br />

100 km 187.579 km/h<br />

500 km 186.793 km/h<br />

10 miles 110.237 mph<br />

100 miles 118.412 mph<br />

1 hour 191.056 km/h (118.716 mph)<br />

1000 km 164.361 km/h<br />

500 miles 102.656 mph<br />

1000 miles 103.357 mph<br />

6 hours 165.555 km/h (102.871 mph)<br />

12 hours 166.784 km/h (103.634 mph)<br />

24 hours 171.029 km/h (106.272 mph)<br />

“this little engine punches way<br />

above its weight when it comes to<br />

performance, …<strong>”</strong><br />

World Rally Championship star Jari-Matti Latvala<br />

set highest average speed records over timed sessions lasting<br />

one, six, 12 and 24 hours.<br />

The highest average speed recorded was 191.056 km/h<br />

(118.716 mph) during the setting of the world record for the<br />

highest average speed over one hour.<br />

“This little engine punches way above its weight when it<br />

comes to performance,<strong>”</strong> said Latvala, whose regular ride is a<br />

304 PS <strong>Ford</strong> Fiesta RS World Rally Car. “The records prove the<br />

Focus 1.0-litre EcoBoost can be lots of fun – as well as a very<br />

frugal car.<strong>”</strong><br />

Feature<br />

@<strong>Ford</strong> Europe July/August 2012 11


Cover Story<br />

teSt driVe<br />

Focus ST:<br />

a global performer<br />

<strong>Ford</strong> last month gave 500 auto writers and broadcasters the opportunity to test-drive<br />

the new Focus ST. The media, from 23 markets including China, Australia and the USA,<br />

travelled to St Paul de Vence in the South of France to drive the model over two varied<br />

routes of almost 200 km each. Each media group spend 24-hours with<br />

<strong>Ford</strong> and was able to select from 35 Focus ST models in a<br />

mixture of wagon and 5-door bodystyles<br />

“astonishing<br />

performance<br />

across the rev<br />

range.<strong>”</strong><br />

“astonishing.<br />

Sublime.<br />

Minty-fresh<br />

magnificent. <strong>”</strong><br />

Autohebdo Sport<br />

BBC Top Gear Online<br />

12 @<strong>Ford</strong> Europe July/August 2012<br />

“like greased<br />

lightning.<strong>”</strong><br />

Auto Bild<br />

“pure driving fun.<strong>”</strong><br />

Süddeutsche Zeitung


the new focus st is ford’s first global<br />

performance car and will deliver its unique<br />

blend of outstanding driving dynamics,<br />

refinement and style to more than 40<br />

countries around the world.<br />

“This is the car that performance <strong>Ford</strong><br />

fans across the world have been waiting<br />

for,<strong>”</strong> said Matthias Tonn, chief programme<br />

engineer, <strong>Ford</strong> of Europe. “We’ve worked<br />

hard to make sure drivers will experience<br />

the true essence of what the ST badge<br />

represents - wherever they are.<strong>”</strong><br />

The model is ready to order now in<br />

Europe, will launch late summer in North<br />

America, and will be on sale in selected<br />

other markets by the end of the year.<br />

The eye-catching newcomer is powered<br />

by a 250 PS version of <strong>Ford</strong>’s 2.0-litre<br />

EcoBoost engine that delivers the power of<br />

a larger displacement unit with the fuel<br />

efficiency of a smaller engine. This is<br />

expected to help deliver acceleration of<br />

0-100 km/h (0-62 mph) in 6.5 seconds and a<br />

top speed of 248 km/h, (154 mph).<br />

“it’s in the corners<br />

that you’re going<br />

to fall for this<br />

Focus.<strong>”</strong><br />

It is also expected to return 7.2 l/100 km<br />

(39 mpg) and deliver CO 2 emissions of<br />

169 g/km. This marks a 20 per cent improvement<br />

in CO 2 emissions and fuel<br />

consumption over the previous European<br />

Focus ST.<br />

The new Focus ST will be available in<br />

five-door hatchback format, with European<br />

markets also getting the wagon variant.<br />

Tangerine Scream, is the new signature<br />

colour, but the vehicle is also available<br />

in Spirit Blue, Race Red, Black, White<br />

and Silver.<br />

The car’s aerodynamic design features a<br />

one-piece interpretation of <strong>Ford</strong>’s signature<br />

trapezoidal grille, bulging side skirts and<br />

dynamic rear bumper with prominent<br />

diffuser-style vents in the lower fascia. The<br />

roof spoiler improves high-speed stability<br />

and reduces drag.<br />

Inside, the Focus ST features a speciallydesigned<br />

steering wheel, gearshift and<br />

pedals. The darker headlining and trim on<br />

the pillars adds to the performance driving<br />

feel.<br />

Edmunds Inside Line<br />

Unique interior treatment adds<br />

to the performance driving feel<br />

of the all-new Focus ST<br />

Cover Story<br />

Trim options are ST1, ST2 and ST3<br />

(depending on market):<br />

ST1 offers ST floor mats, automatic<br />

headlamp control, auto-dimming rear view<br />

mirror and automatic wipers in left-hand<br />

drive markets; and Thatcham alarm and<br />

ST spoiler in right-hand drive markets<br />

ST2 adds partial leather, Recaro seats<br />

and dual zone Electronic Automatic Temperature<br />

Control (EATC) in left-hand drive<br />

markets; right hand drive markets get these<br />

plus ST floor mats, automatic headlamp<br />

control, auto-dimming rear view mirror and<br />

automatic wipers<br />

ST3 adds exclusive heated, leather<br />

Recaro seats with 8-way adjustability and<br />

pull-out cushion, plus the newly developed<br />

Recaro rear bench and Bi-Xenon<br />

headlamps.<br />

All ST customers will be able to specify a<br />

‘Performance Pack,’ which offers the wheels<br />

in grey black with a high contrast red finish<br />

on the performance brake calipers.<br />

The ST (Sport Technologies) badge was<br />

introduced first in Europe in 1997 and is<br />

reserved for sports-tuned variants of key<br />

<strong>Ford</strong> models.<br />

@<strong>Ford</strong> Europe July/August 2012 13


Interview<br />

Transit Custom<br />

leads <strong>Ford</strong>’s CV<br />

charge<br />

The all-new one-ton Transit Custom<br />

is the first of a whole new family of<br />

commercial vehicles planned for<br />

introduction over the next year or so.<br />

Barry Gale, chief engineer, Commercial<br />

Vehicles, explains why the model is so<br />

important to <strong>Ford</strong> of Europe<br />

14 @<strong>Ford</strong> Europe July/August 2012


you unveiled transit custom and tourneo custom at<br />

the birmingham commercial Vehicle show. Sum up the<br />

feedback you’ve had.<br />

Absolutely fantastic. Birmingham was a one van show and we had by<br />

far the most important vehicle there. Since the show, we’ve had lot of<br />

interest from customers who tell us it is a great-looking vehicle but<br />

also one that is very functional. Transit has always appealed to fleet<br />

operators, of course, now with Transit Custom we are also appealing<br />

to owner-operator customers, people who buy their own vehicle and<br />

take it home at night. They need a van for their business, but want<br />

one that has style as well as load-carrying capability. The Transit<br />

Custom gives us a tremendous opportunity to appeal to such<br />

customers.<br />

Just how important are these new cVs to <strong>Ford</strong>?<br />

We have always had strength around the world in commercial<br />

vehicles, with Transit very strong in Europe and APA markets. We<br />

have been the top seller in many of those markets for more than 40<br />

years, so, obviously, the commercial vehicle business is very important<br />

to <strong>Ford</strong>. These new vehicles will continue our growth in sales<br />

and reinforce our leading position.<br />

What was the biggest challenge you faced when designing<br />

and developing these models?<br />

Our target was to produce a vehicle that was great-looking but with<br />

all the functionality for which Transit is famous. Transit Custom<br />

succeeds by looking smaller from the outside while having impressive<br />

interior space. Earlier in the development process, the question<br />

was asked was ‘do we want a functional vehicle or a stylish vehicle?’.<br />

The answer was that we wanted both, because that is what customers<br />

want. Designers and engineers worked very closely to achieve<br />

that objective.<br />

how much of an improvement over the current range is the<br />

new transit custom?<br />

For ride, handling and brakes, the Transit Custom represents a<br />

step change. It is similar to what we did some years ago when<br />

we replaced the Escort with the Focus, the difference is that great.<br />

The current Transit is already recognised as one of the best-handling<br />

vehicles on the market, but when a customer drives the new Transit<br />

Custom the difference will be very noticeable. Additionally, the<br />

model’s styling, performance and car-like interior encouraged us<br />

to develop a Tourneo bus version.<br />

Biography<br />

Barry Gale is chief engineer, commercial<br />

vehicles, <strong>Ford</strong> of Europe, with overall responsibility<br />

for the engineering development of<br />

<strong>Ford</strong>’s Transit, Transit Custom, and Transit<br />

Connect product lines. Located in Dunton,<br />

UK and Kocaeli, Turkey, he was appointed to<br />

this position in 2006.<br />

Gale has extensive experience in leading the<br />

development of <strong>Ford</strong>’s commercial vehicle<br />

products, and prior to his current role he was<br />

chief program engineer, Transit programs<br />

from 1999 to 2006, based in Dearborn, USA,<br />

Dunton and Kocaeli. Before this, he was<br />

project manager for Transit in Dearborn and<br />

Genk, Belgium between 1997 and 1999.<br />

Gale’s <strong>Ford</strong> career began in 1982 within the<br />

European powertrain group.<br />

Interview<br />

Will these vehicles be best-in-class in terms of <strong>Ford</strong>’s<br />

pillars: safe/smart/quality and green?<br />

It will be best-in-class in the commercial vehicle segment in all of<br />

those areas. We have put a lot of attention into safety and NCAP<br />

ratings; there is innovative smart technology with SYNC; quality and<br />

reliability are always a top priority; and in terms of ‘green,’ we have<br />

exceptional CO 2 figures, best-in-class, in fact.<br />

how closely do you work with customers when designing<br />

and developing new products, and how important is their<br />

input?<br />

Input from customers is always very important. One of the strengths<br />

of the Transit team in Dunton is that it has extensive experience and<br />

contact with customers. We get feedback from customers driving<br />

current models and new products. They tell us about vehicle reliability<br />

and ease of use. Obviously, we do a great deal of market research<br />

and we listen carefully to what customers tell us, both about the<br />

features on the vehicles they are driving and the features that they<br />

would like to see incorporated. With the Transit Custom we did far<br />

more research than we have done before, focussing particularly on<br />

styling and functionality. The sort of questions we asked were: “what<br />

do you do with your vehicle every day?<strong>”</strong>, “what do you carry in the<br />

front, and in the back?<strong>”</strong>, “what technology do you have?<strong>”</strong>, and so on.<br />

We listen and respond. Just one example: we now offer drivers the<br />

ability to recharge their mobile phone out of sight.<br />

how has One <strong>Ford</strong> impacted the company’s cV<br />

programmes?<br />

The Dunton-based commercial vehicle team has always had an<br />

international outlook, working with colleagues around the world.<br />

Similarly, the Transit has always been a great example of how <strong>Ford</strong><br />

works around the world. As we roll-out our full CV range, there will<br />

be significant opportunities. It has already been announced, for<br />

example, that our new, big Transit will replace the E-series in North<br />

America.<br />

Finally, how do you and your team “Go Further<strong>”</strong>?<br />

Fresh in my mind is the past six months, when many in our team<br />

have been going further both in terms of travel and commitment;<br />

leaving their families and travelling to Kocaeli in Turkey every week.<br />

The team has also worked hard on developing team spirit with<br />

colleagues in Turkey.<br />

@<strong>Ford</strong> Europe July/August 2012 15


Sales<br />

Top 5 market share<br />

performance May 2012<br />

Market %<br />

1. Turkey<br />

16.4<br />

2. Britain<br />

16.1<br />

3. Ireland<br />

13.8<br />

4. Hungary<br />

9.7<br />

5. Denmark.<br />

8.7<br />

<strong>Ford</strong> Registrations May 2012<br />

Total vehicles by country: higher/ lower than May 2011<br />

A - Austria<br />

B - Belgium<br />

CH - Switzerland<br />

CZ - Czech Republic<br />

D - Germany<br />

DK - Denmark<br />

E - Spain<br />

F - France<br />

FIN - Finland/Baltics<br />

GB - Great Britain<br />

GR - Greece<br />

H - Hungary<br />

I - Italy<br />

IRL - Ireland<br />

N - Norway<br />

NL - Netherlands<br />

P - Portugal<br />

PL - Poland<br />

S - Sweden<br />

RUS - Russia<br />

TR - Turkey<br />

RO - Romania<br />

EUROPE 22<br />

Market snapshot<br />

<strong>Ford</strong> of Europe is responsible for a total of 50 markets. In addition to<br />

the 22 markets featured above, there are 28 European Direct Markets.<br />

Here is a snapshot one of those EDM markets:<br />

16 @<strong>Ford</strong> Europe July/August 2012<br />

2,300<br />

3,019<br />

1,779<br />

1,393<br />

21,502<br />

1,807<br />

6,046<br />

10,187<br />

965<br />

30,261<br />

301<br />

577<br />

11,102<br />

1,210<br />

1,338<br />

3,659<br />

657<br />

2,051<br />

1,964<br />

11,000<br />

12,171<br />

758<br />

cars<br />

6,683,348 -310,705<br />

commercials<br />

126,047 (-13,249)<br />

1,113,235 -139,962<br />

05/2012<br />

Market Volume<br />

1. Britain<br />

2. Germany<br />

3. Turkey<br />

4. Italy<br />

5. Russia<br />

1. Fiat Panda<br />

2. Fiat 500<br />

5. <strong>Ford</strong> Ka<br />

1. <strong>Ford</strong> Fiesta<br />

2. VW Polo<br />

3. GM Corsa<br />

1. GM Meriva<br />

2. Citroën C3 Picasso<br />

10. <strong>Ford</strong> Fusion<br />

1. VW Golf<br />

2. <strong>Ford</strong> Focus<br />

3. GM Astra<br />

Top 5 markets by<br />

volume May 2012<br />

Segment shares total Europe<br />

March 2012 (EU 19 figures)<br />

Serbia<br />

2011 industry: 31,907<br />

2011 <strong>Ford</strong> sales: 2,070<br />

1. Nissan Qashqai<br />

2. VW Tiguan<br />

6. <strong>Ford</strong> Kuga<br />

1. Renault Scénic<br />

2. <strong>Ford</strong> C-MAX<br />

3. VW Touran<br />

1. VW Passat<br />

2. Skoda Octavia<br />

5. <strong>Ford</strong> Mondeo<br />

7. <strong>Ford</strong> S-MAX<br />

1. VW Sharan<br />

2. <strong>Ford</strong> Galaxy<br />

3. Seat Alhambra<br />

1. <strong>Ford</strong> Transit<br />

2. VW Transporter<br />

3. Fiat Ducato<br />

30,300<br />

21,500<br />

12,200<br />

11,100<br />

11,000<br />

15.4%<br />

12.3%<br />

6.7%<br />

11.8%<br />

11.2%<br />

9.5%<br />

18.7%<br />

13.2%<br />

3.3%<br />

22.3%<br />

13.5%<br />

11.6%<br />

22.9%<br />

14.8%<br />

6.7%<br />

14.9%<br />

13.9%<br />

12.3%<br />

20.2%<br />

17.7%<br />

7.6%<br />

4.5%<br />

33.6%<br />

23.7%<br />

16.3%<br />

13.0%<br />

12.3%<br />

8.9%<br />

Share: <strong>Ford</strong> 6.5%<br />

<strong>Ford</strong> sales in Serbia last year increased by 40% on 2010. Share increased from 3.8%. Market leader is Fiat which produces locally.


SaleS cOMMent<br />

“Social Media<br />

helps to create<br />

brand awareness<strong>”</strong><br />

by Roelant de Waard, vice president,<br />

Marketing, Sales & Service, <strong>Ford</strong> of Europe<br />

our aggressive product launch programme<br />

accelerated last month when we<br />

celebrated the production start of two new<br />

models – the high performance Focus ST<br />

and the innovative B-MAX. These are<br />

exciting new additions to our fresh and<br />

expanding range.<br />

We promised to introduce 10 all-new<br />

models or new variants of existing models<br />

this year, and we are on track with further<br />

new vehicles and technologies in the<br />

pipeline as part of that commitment.<br />

The Focus ST is <strong>Ford</strong>’s first global performance<br />

car and it will be sold in more than<br />

40 countries around the world. In addition to<br />

a 5-door hatchback, the model is also now<br />

available as a wagon, which will enhance its<br />

appeal in markets, like Germany and Italy,<br />

where demand for wagons is strong.<br />

And watch out for some great media<br />

reviews on our fast Focus. Last month we<br />

invited approximately 500 journalists and<br />

broadcasters to test the Focus ST over 200<br />

km of varied roads in the south of France,<br />

and early feedback is extremely positive.<br />

In the past, of course, we tended to focus<br />

our launch activities at the point when a<br />

new model became available. Not any more,<br />

today we have a more innovative strategy<br />

and start building expectation, and an order<br />

bank, much earlier, many months before a<br />

vehicle arrives in the showroom.<br />

With the B-MAX, for example, we were<br />

active in disseminating news about the new<br />

model virtually from the start of the year.<br />

The model was also one of the stars on our<br />

extensive display at the Geneva Motor<br />

Show and we maintained the news momentum<br />

at the high-profile Mobile World Congress<br />

in Barcelona, where Bill <strong>Ford</strong> was the<br />

keynote speaker.<br />

Prices and specifications are very important<br />

for customers planning their purchase,<br />

and, as part of our new strategy, we issued<br />

those for the B-MAX at the start of April.<br />

Similarly, with the Transit Custom we have<br />

Sales<br />

now issued prices and specs well in advance<br />

of launch.<br />

We build pre-launch excitement for our<br />

new models in a number of ways, including<br />

innovative pre-launch social and earned<br />

media campaigns and product placements,<br />

such as the Focus ST in the film The<br />

Sweeney, which is due for UK release in<br />

September.<br />

FcSd-e<br />

May sales were $246m, down $19m on<br />

May objective. Year-to-date sales volumes<br />

are $219m down versus prior year. Sales<br />

support actions have been initiated to offset<br />

challenging market conditions.<br />

FCSD-E achieved <strong>Ford</strong> Protect new<br />

contract sales year-to-date May of 335,000,<br />

15,000 better than 2011. Service Activated<br />

Roadside Assistance marked the highest<br />

ever performance for a single month with<br />

107,000 contracts in May. Customer satisfaction<br />

continued with record scores for<br />

sales and service.<br />

@<strong>Ford</strong> Europe July/August 2012 17


Sport<br />

FieSta rS Wrc<br />

On the pace<br />

It’s been a tough first half of the season for the <strong>Ford</strong> World Rally Team, but the Fiesta RS WRC<br />

has shown it can more than match its rivals for pace. Here @<strong>Ford</strong> examines some revealing<br />

statistics from the opening six rounds of the 2012 FIA World Rally Championship<br />

ford world rally team duo petter<br />

solberg and Jari-Matti latvala have<br />

endured some rotten luck this season.<br />

Consistently quick on all surfaces, they’ve<br />

led every event they contested in their<br />

Fiesta RS WRCs, but victories have proved<br />

frustratingly elusive.<br />

A series of punctures, the occasional<br />

driver error, and even a freak skiing accident<br />

have cost the team dear. However, <strong>Ford</strong><br />

rally fans can take heart from the fact that<br />

the Fiesta RS WRC is a seriously quick car.<br />

In fact, an analysis of results over the first<br />

six rounds of the championship shows that<br />

the Fiesta RS WRC set fastest times on<br />

71 of the 125 stages it competed in – that’s<br />

a winning ratio of 57 per cent.<br />

Even more encouraging has been the<br />

car’s performance on asphalt. Once <strong>Ford</strong>’s<br />

Achilles heel, it’s now a surface Latvala and<br />

Solberg can genuinely challenge for victory<br />

on. All these facts bode well for the team in<br />

blue as it prepares to reel in its rivals over<br />

the remaining six events on the 2012<br />

calendar.<br />

<strong>Ford</strong> World Rally Team director Malcolm<br />

Wilson told @<strong>Ford</strong>: “Our pace is certainly<br />

capable of winning rallies. Jari-Matti and<br />

Petter took 15 out of a possible 22 stage<br />

wins in Greece, which is certainly encouraging.<br />

We just need to translate our speed<br />

into strong points.<strong>”</strong><br />

18 @<strong>Ford</strong> Europe July/August 2012<br />

If the team is to wrestle the manufacturers’<br />

championship from Citroën, Jari-Matti<br />

Latvala will need to be at his brilliant best.<br />

A freak cross country skiing accident earlier<br />

this year meant he missed Rally Argentina<br />

with a broken collar bone. Thankfully, the<br />

enforced break doesn’t appear to have<br />

blunted his speed.<br />

“We were all very pleased to see Jari-<br />

Matti Latvala back in the <strong>Ford</strong> Fiesta RS<br />

WRC in Greece and glad to see that his<br />

recovery has in no way affected his speed,<strong>”</strong><br />

added Wilson. “He remains one of the few<br />

drivers capable of challenging Sébastien<br />

Loeb on outright pace.<strong>”</strong><br />

So what of team-mate Petter Solberg’s<br />

chances of winning in the Fiesta during the<br />

second half of the season? <strong>Ford</strong> of Europe<br />

<strong>Ford</strong> World Rally Team<br />

merchandise offer<br />

<strong>Ford</strong> of Europe’s Racing department has negotiated<br />

a 20 per cent discount for all <strong>Ford</strong> staff<br />

(employees, hourly, contractors) when buying<br />

the merchandise via www.wrcfordstore.com<br />

Simply enter the code FWRT-FORDSTF<br />

on checkout.<br />

This offer will be available until<br />

further notice.<br />

motorsport chief Gerard Quinn, believes the<br />

former world champion is more than capable<br />

of topping the podium.<br />

“Petter has been fantastic for us this<br />

season. His enthusiasm is infectious and<br />

he’s done everything we’ve asked of him.<br />

He made a very small mistake in Greece<br />

which could have cost him a win, but that<br />

aside he’s been superb. There’s no doubt he<br />

can win again.<strong>”</strong><br />

Quinn added: “I’m genuinely very excited<br />

about the second half of the season, as is<br />

everyone connected with the team. We’ve<br />

got a very quick car, two of the fastest<br />

drivers around and I have every confidence<br />

our fans will have lots to cheer about<br />

between now and the end of the year.<strong>”</strong>


Moment@<strong>Ford</strong><br />

14.06.2012, Niehl engine Plant<br />

International Engine of the year announcement

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