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NHRD Journal - National HRD Network

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In PCBL we have been focusing on this through<br />

communication and interaction in various<br />

Forums with the employees and the unions.<br />

We firmly believe that "I am doing my best" or<br />

"I shall try my best" are approaches which do<br />

not lead to excellence in results. These<br />

approaches connote as under :<br />

"I am doing my best"<br />

1. 1.Defensive approach<br />

2. Putting limit on Self Capability<br />

3. Cannot do Better<br />

"I shall try my best"<br />

1. More positive approach<br />

2. Believing in his ability to deliver results<br />

3. Commitment to do best but not sure of results<br />

Success not guaranteed<br />

As against above, the approach of "I have to do<br />

it" and "It will be done" leads to excellence in<br />

operations and a more efficient organization<br />

as follows ~<br />

"I have to do it"<br />

1. Total commitment to achieving<br />

2. Guaranteeing results to himself with no<br />

room for excuses/explanation<br />

3. Ensures stretching of self by unlocking self<br />

potential<br />

4. Not accepting any limit on self capabilities -<br />

full of confidence<br />

Success assured<br />

"It will be Done"<br />

1. An approach of "Nothing is impossible" for<br />

me<br />

126<br />

November 2007 <strong>N<strong>HRD</strong></strong> <strong>Journal</strong><br />

2. Boss can delegate fully without need to<br />

monitor<br />

Success assured<br />

Productive organization<br />

The above model was developed in PCBL<br />

during the orientation program in November'06<br />

and thereafter communicated to all managers<br />

through email.<br />

Leadership Challenge is also to build teams<br />

across the organization which believe in<br />

"The greatest pleasure life has to offer is the<br />

satisfaction that follows from - Participating in<br />

difficult and constructive undertaking".<br />

Only if individuals get satisfaction from<br />

participating in difficult and constructive<br />

undertaking would they live, breathe, eat and<br />

sleep with what they are doing because they<br />

have the spirit of "I have to do it" and "It will be<br />

done".<br />

Company Status in July 2007<br />

As mentioned earlier, I joined the company as<br />

Managing Director in July'06 and the<br />

organization went through a radical<br />

transformation and within a Quarter covered<br />

up the substantial gap in profitability and from<br />

Qtr 3 06-07 onwards, the company's<br />

profitability became at par with competitor as<br />

given in figure 2.<br />

Figure 2: Performance as of Quarter 3 - FY 07<br />

PCBL has also embarked upon expansion plans<br />

through Greenfield projects as well as<br />

Brownfield expansion and is now poised to<br />

achieve production level of 450,000 MT by June,<br />

2009 to realize its vision. There is also<br />

substantial improvement in market perception<br />

of PCBL as a reliable and competitive supplier.

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