31.07.2014 Views

Samsung ME40C User Manual - Touch Screens Inc.

Samsung ME40C User Manual - Touch Screens Inc.

Samsung ME40C User Manual - Touch Screens Inc.

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

Chapter 14<br />

Troubleshooting Guide<br />

Requirements Before Contacting <strong>Samsung</strong> Customer Service Centre<br />

Before calling <strong>Samsung</strong> Customer Service<br />

Centre, test your product as follows. If<br />

the problem persists, contact <strong>Samsung</strong><br />

Customer Service Centre.<br />

Testing the Product<br />

Check if your product is operating normally by using the product test function.<br />

If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.<br />

1 Power off both the PC and product.<br />

2 Disconnect all the cables from the product.<br />

If the screen remains blank, check the PC<br />

system, video controller and cable.<br />

3 Power on the product.<br />

4 If No Signal is displayed, the product is operating normally.<br />

Checking the Resolution and Frequency<br />

Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected<br />

(refer to Supported Resolutions).<br />

221

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!