Core Questions (GSR Part 1 and GS-R-3) Primary Module ... - STUK

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3;para 3.6 interactions in the processes of the Management System. The expectations of stakeholders are taken into account when STUK’s strategy, action programmes for core processes and annual plans are prepared. STUK actively collects feedback through meetings, surveys and interviews from all interested parties. For regulatory control of nuclear facilities regular meetings are held between STUK and licensees top management. Special outage meetings are arranged before and after outages at NPPs, in which the licensee’s and STUK’s needs and experiences are discussed. Feedback is also received in conducting regulatory control of activities and facilities. During the preparation process of the regulatory guides they are circulated for comments to the interested parties such as licensees and operators. The STUK guide extranet, which opened in the summer of 2010 (https://ohjeisto.stuk.fi), makes publicly available drafts of the YVL Guides, ST Guides and VAL Guides under preparation or revision. (Guides STUK 3.3, YTV 3.2 and SKV 10.1). According to (Guide STUK 6.5) all stakeholder and customer inquiries are planned as a part of action programmes for core processes and the realization is included in annual plans. Inquiries can also be contracted to an outside company. Results are inputs for the management review. If necessary, corrective measures are taken Guide STUK 6.5 includes also guidance on rectification and notification processes. Dissatisfaction towards STUK operations can be expressed either in writing or orally. The primary place for reacting towards rectification and notifications is the appropriate organizational unit. If a customer requests e.g. that a change should be made to a statement or an order presented in the inspection protocol, he/she is asked to prepare a justified rectification request in writing. The same procedure is followed when a customer argues that essential facts require that a change should be made in a STUK decision. QID SQID QTYPE References True Subsidiary Question Next Question 9 9.2 Text Safety Standards Series No. GS-R- 3;para 3.6 Explain how it is ensured that actions aimed at enhancing stakeholder satisfaction would not compromise regulatory functions and responsibilities for safety. PQ 10 When identification actions based on feedback from stakeholders it is always carefully taken into account that they are in compliance with regulatory functions and responsibilities for safety. The final decisions on actions taken on the basis of stakeholder feedback are always taken by STUK. According to Guide STUK 3.1 one of the main principles is the legality. In addition, the safety significance of the handled issues shall be recognised and the emphasis on ensuring safety shall be given in STUK’s regulatory activities. QID SQID QTYPE References Primary Question Answer PA 10 Primary Safety Standards Series No. GS-R- 3;para 3.7 Has senior management developed the policies of the Regulatory Body? Yes No B X
Select ‘Yes’ or ‘No’ above and if desired, enter notes or comments here If ‘Yes’ go to: SQID 10.1 If ‘No’ go to: SQID 10.4 Otherwise go to: QID SQID QTYPE References True Subsidiary Question Next Question 10 10.1 Text Safety Standards Series No. GS-R- 3;para 3.7 How has it been ensured that these policies are appropriate to the activities of the Regulatory Body? SQID 10.2 The functions and responsibilities of STUK as a regulatory body are stipulated in the Finnish legislation: Radiation Act (592/1991) and the decrees based on it Nuclear Energy Act (990/1987) and the decrees based on it Act on STUK (1069/1983) and the decree on STUK (618/1997). STUK’s policies and strategy are derived directly from the legislation. STUK policies are presented in the quality policy of STUK (Guide STUK 1.1). The directors have committed themselves to the quality policy expecting every STUK’s worker to do the same. In the Guide STUK 3.1 the main principles for regulatory activities are presented. They are : legality, openness, independence, equality, relativity, verifiability, efficiency and effectiveness and service-minded The regulatory procedures described in STUK’s management system are based on the legislation and they are inline with STUK’s quality policy. The management system and its appropriateness and adequacy are assessed and reviewed continuously and amended and improved, if necessary. QID SQID QTYPE References True Subsidiary Question Next Question 10 10.2 Text Safety Standards Series No. GS-R- 3;para 3.7 How it is ensured that the regulatory policies are made known to all the staff of the regulatory body and are properly followed and implemented? SQID 10.3 STUK ensures by many means that all the staff are aware of the policies and that they are followed and implemented: Management System guides are available to all STUK’s employees in intranet always when STUK’s policies are revised all of the staff members of STUK are widely informed STUK’s Management System is presented to the newcomers in the initiation training (responsibility of the superior; Guide HA 3.2 Attachment 1) managers’ duty is to see to that the regulatory policies and procedures are properly followed Order STUK 2.3, Attachment 7: Chapter 4.1 gives instructions concerning the
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Core Questions (GSR Part 1 and GS-R-3) Primary Module ... - STUK

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