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Nepal Telecom

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<strong>Nepal</strong> <strong>Telecom</strong><br />

<strong>Nepal</strong> Doorsanchar Company Limited<br />

Clause<br />

No.<br />

Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />

5) Installation and Commissioning testing<br />

6) System database and its management<br />

7) System Optimization and Performance measurement<br />

8) System Fault Diagnostics<br />

Training shall be conducted in such a way that trainees, after<br />

completion of the training, shall be able to handle, operate and<br />

maintain the OTAP system independently & effectively.<br />

Bidder shall state as :<br />

Fully Compliant / Partially<br />

Compliant/Non Compliant<br />

The trained personnel shall later be deputed for installation, testing,<br />

operation, maintenance and repair of the system in <strong>Nepal</strong>.<br />

11.2 Training Cost<br />

11.2.1 The bidder shall quote the price for the training. The price quoted shall<br />

include tuition fee, training materials, accommodation and local<br />

transport for the trainees. Two way air-fare and daily allowances for<br />

trainees shall be borne by <strong>Nepal</strong> <strong>Telecom</strong>.<br />

11.2.2 The trainees shall be insured for medical treatment and all kinds of<br />

risks during their stay in the supplier’s country. The insurance costs<br />

shall be included in the training cost.<br />

11.2.3 Detailed breakdown of training cost showing cost of each of the<br />

components indicated above shall be provided. The training cost shall<br />

be considered for evaluation of the bid.<br />

12 Factory Inspection and Testing of the Equipment<br />

12.1 All the equipments / applications shall be tested in the factory before<br />

the shipment. The test results shall be supplied with the equipment.<br />

<strong>Nepal</strong> <strong>Telecom</strong> shall depute two (2) Senior Inspectors to participate in<br />

the factory inspection and acceptance test of the offered system for a<br />

period of five (5) working days at the manufacturer’s premises. The<br />

supplier shall notify <strong>Nepal</strong> <strong>Telecom</strong>, the starting date of the inspection<br />

by <strong>Nepal</strong> <strong>Telecom</strong>’s Inspectors at least thirty days prior to the<br />

shipment. The bidder shall provide all the necessary test equipment,<br />

tools and help to test the system performance. The supplier shall<br />

correct, before the shipment of the equipment, all the deficiencies<br />

found during the testing.<br />

12.2 The bidder shall quote the price for the factory test separately. The<br />

price shall include accommodation, local transportation and medical<br />

insurance coverage for <strong>Nepal</strong> <strong>Telecom</strong>’s Senior Inspectors during the<br />

factory acceptance test. Two way air-fare and daily allowances for the<br />

Inspectors will be borne by <strong>Nepal</strong> <strong>Telecom</strong>.<br />

The cost of the factory inspection and testing will be considered<br />

for evaluation.<br />

13 Support Requirement<br />

1. 24 x 7 support from <strong>Nepal</strong> office & escalation to head quarters /<br />

2nd & 3rd tier support as required - list down locations of head<br />

quarters / 2nd & 3rd tier support<br />

2. 1 hours (Service Level Agreement) SLA response time for severe<br />

technical issues<br />

Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />

Platform System<br />

Page 42 of 54

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