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<strong>Nepal</strong> <strong>Telecom</strong><br />

<strong>Nepal</strong> Doorsanchar Company Limited<br />

Clause<br />

No.<br />

Particulars of <strong>Nepal</strong> <strong>Telecom</strong>’s Requirements<br />

subscriber transactions and campaign operations.<br />

o Real time session monitoring (date, phone number, status,<br />

duration, diagnosis ,etc)<br />

o Real time message monitoring<br />

o Real time system monitoring (state of each module and application<br />

on the platform)<br />

o Campaign monitoring<br />

o Service monitoring<br />

o Alert management<br />

o Information management: All information about current dialogues<br />

between server and applet must be able to generate reports on<br />

statistics or for billing purposes to be extracted<br />

14.3 Portal Management : Portal management is the set of functions that allow users<br />

to perform portal operations from the solution web interface.<br />

Bidder shall<br />

state as :<br />

Fully<br />

Compliant /<br />

Partially<br />

Compliant/No<br />

n Compliant<br />

The offered system shall allow the user to perform the following portal<br />

operations:<br />

• Creation and duplication of portal<br />

• Service modification in the portal<br />

• Synchronization of portals<br />

14.4 Card Update Mechanism:<br />

• Auto-synchronization: Whenever there are changes of the portal<br />

notified on server side, cards must be able to retrieve only the updated<br />

information requested by end user.<br />

• The offered system shall be able to calculate the size of contents to be<br />

updated e.g. number of SMS required for portal update notified to<br />

administrator before performing an update.<br />

14.5 Marketing Usage:<br />

The offered system shall be able to do various functions from marketing user’s<br />

point of view which are:<br />

• Subscriber segmentation: A segment or a group is a list of end-users<br />

with a common criterion. The end user is defined through the phone<br />

number. The different segments can be linked to the different services<br />

in the portal to offer the best service that suites their needs.<br />

• Direct marketing Page: The solution must be able to push a direct<br />

marketing page to massive subscribers or individual from the server’s<br />

web interface. (Direct marketing page is a flash displayed message)<br />

• Administration push: The server must be able update local page<br />

directory and send invalidation from server to end user informing the<br />

change of the local page.<br />

• User must be able to create different campaigns (campaign is identified<br />

by a name, an operation, the target in terms of subscribers and a set of<br />

parameters).<br />

Tender No. NDCL/19/066-67 for Supply, Delivery, Installation & Commissioning of the Over The Air (OTA)<br />

Platform System<br />

Page 51 of 54

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